Hôtels 4 étoiles à Bournemouth

L'attitude du service est très bonne. Le petit déjeuner est un vrai repas anglais. L'environnement de l'hôtel est calme et vert, il n'y a pas de remorque, c'est que le toilette a toujours un goût insen

We enjoyed a packaged deal for a 1 night stay..it was excellent. Everywhere throughout the hotel was very clean, room comfortable, a good night's sleep. Breakfast very nice buffet, my only comment here is a poor selection of fruit options for that particular breakfast choice. We had tea and cake provided which was very nice. Our 3 course dinner in the restaurant was good. I used the outside pool, unheated but do-able in May...a lovely addition. Most staff efficient but not overly friendly. Could do with knowing that 3 hotels (all one group apparently), all next door to each other, have use of the pool but saying that, at our time of year stay there were plenty of sunbeds and pool space. Smallish, bit of a restrictive car park, has free spaces on a 'first come, first served' basis. Nothing regards eats/drinks around immediate location but short steepish walk down to get to gorgeous sandy beach area. Would stay again for sure.

We specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor. On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool. Parking was £10 a day which I believe should be included in the stay. Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.

Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.

We have just come back from a lovely weekend stay at the Marsham. The outdoor pool was a highlight, clean, warm and hours of fun! It was also a sun trap so lovely to sit around too. Literally 5 min to the beach and another 5 to pavilion gardens, a fab location too. In addition the staff were all lovely and helpful- they were smiley and happy to be there, which makes such a difference when you’re away (Odelia at the bar and the man who checked us in on Friday afternoon, we’re especially lovely. Also the hotel had a lovely mix of ages, families and couples- the accessibility features for everyone were amazing- such an inclusive place. Thank you for making our weekend so lovely!

The service was good and the staff were lovely. Cleanliness could be much better and the hot breakfast can have many more options.

Spent a lovely 2 night break away with friend’s , we stayed in the lodge . I had a Single room which had a double bed so that made my day and it had a walk in shower. Breakfast was good with a great choice and we used the Swimming pool and jacuzzi which was wonderful . We will definitely be back , good location a short walk into Bournemouth , hilly on return but we got a taxi for £5 . Bus stop at the end of the road if needed overall a very relaxing break

L'hôtel est assez vieux, il n'est pas nouveau et les équipements ne sont pas bons à tout ils ne sont pas de soaps certains de la chambre chauffe-eau ne fonctionne pas nous avons dû changer trois chambres parce qu'ils étaient de nombreux problèmes qui se déroulaient mais le service était bon mais pas la valeur du prix

Le salon est situé dans une zone de 2 étoiles, le centre de la ville est situé dans une zone de 2 étoiles. La chambre était tellement petite. Pas de téléphone dans la chambre. Je suis handicapé et était au premier étage, pas de levage à ce étage. Ils ne s'occupent pas des personnes handicapées et il y a beaucoup de pas. Le lieu était chaud, il fallait peindre partout. La table et les chaises en dehors du soleil avaient pris La chambre était propre et la salle de bains était ok. Le lieu a besoin d'une rénovation totale. Très déçu que j'ai séjourné pour une seule nuit et il a coûté 85.74 euros. Je suis resté pour 6 nuits à un autre hôtel à Camborne et seulement payé £300 pour 6 La nuit était 3 étoiles et incluait un petit déjeuner en anglais complet. L'hôtel est un hôtel de qualité très confortable et très confortable.