Hôtels 4 étoiles à Mexico

Everything was fine though the shower was from iceberg cold to barely warm, no where near hot. A hot shower is one of the more important details for a hotel room, especutan executive hotel. I took a shower around 10 pm, and another at 4:45 am and both showers were at the same cool temperature despite the water temperature being at the hottest faucet setting. The bed was comfortable, the air temperature was exactly what we wanted, the little coffee packet was fine, the mini fridge was cold, the water pressure was good, the Internet was fast enough, and the TV screen was large(60”?). There were plenty of things that were good, but we really wanted and expected a hot shower, especially given the price of the room. (Room 105) We didn't have time to mention the water temperature as we were on a tight travel schedule. Nonetheless, a hot shower is an obvious expectation for an executive hotel or even lower end hotels and motels.

Points positifs : Le personnel est aimable et serviable, parlant anglais et espagnol ; l’emplacement est idéal, dans le quartier de Roma Norte, ce qui facilite les déplacements ; la vue depuis les étages supérieurs est magnifique. Points négatifs : Les parties communes, à l’exception du hall d’entrée, des ascenseurs et des couloirs, sont très insalubres. Les toilettes pour hommes au 10e étage dégagent une forte odeur et les abattants sont manquants. La laverie est mal entretenue, de nombreuses machines sont hors service et il n’y a pas de lessive ni de liquide vaisselle ; il faut en faire la demande au personnel. Les chambres sont mal entretenues et présentent des taches disgracieuses sur les murs.

El personal es muy amable, las instalaciones muy buenas. Sin embargo, la habitación en la que estuve era muy pequeña. Si planeas estar trabajando en tu habitación no lo recomendaría. De ahí en fuera, la ubicación es excelente.

We really loved staying at Tonala. The hotel is located in Roma Norte, a trendy neighbourhood in Mexico city. We could walk to all the nice restaurants ans cafes for food and drinks. There’s a really popular cafe downstairs for pastries, breakfast and coffee. And there’s a famous seafood restaurant as well as a fancy Michellin reservations-only restaurant next to it, right across the street from the hotel. Walking to the historic centre, La Condesa and the museuems took us about 15 minutes or so. The room is spacious and came with a great shower with working hot water. The air-cons worked really well in both the living and bed rooms. The laundry room is free to use from evening onwards. And the rooftop pool was great for a quick dip. Overall clean not just in our room but the stairs, lobby and rooftop and lift. Definitely 5-star and I would gladly stay there again when I next visit Mexico city.

To get to the hotel in T1 you need to go to gate 8 and go up the escalator. Although it says Radisson (or other hotel chain) it actually takes you to this hotel. By the time I arrived to Mexico City, the internal transfer train from T2 to T1 wasn't working (it is currently under maintenance). I am not sure if the hotel has a shuttle bus but at the airport they indicated me to take the ”red bus”; it charges 25MXN per person but then I learned there was another bus next to it that takes you for free to T1. The room itself was fine, although it had certain Indian smell, not sure if from previous guest or the lotion they have by the sink. I spent only one night there due to late arrival and early next day flight. Although I checked out very early, they managed to prepare the breakfast for me. The chicken sandwich was a blessing in my next flight. 2 things that were not so great: One of the 2 elevators to get to the lobby from the airport were not working properly, aways getting stuck at the lobby floor. In the room, the curtain was not closing entirely, and the bright white light of the airport was easily entering in the room (I am not sensitive to light to sleep but some people may). I would recommend this hotel if you were just sleeping over for the night. There is nothing touristic around, but the airport offers you plenty of food options nearby the hotel.

Un hébergement moderne dans une grande zone pour explorer la ville du Mexique pendant une journée ou deux. Il n'y a pas un hôtel si bien que le service est totalement différent de ce que vous auriez dû attendre pour la propreté et? les équipements.. Mais il est tout à fait OK pour un bon sommeil nocturne et un endroit confortable, sûr et agréable pour rester. Si vous voulez que vous ayez payPal un peu d'attention aux détails, par exemple dans trio.com? app il dit que la chambre avait un balcon? et quand nous sommes arrivés, nous n'avions même pas de fenêtres. Exhausté d'un long voyage, nous ne voulions pas causer des problèmes, mais cela aurait pu être préconisé plus tôt. Nous étions deux personnes mais n'avions qu'une serviette à main, de sorte qu'il était un désavantage qui aurait probablement pu être évité par la gestion payer une plus grande attention aux réservations. Total OK séjour pour une arrêt de nuit dans la ville du Mexique. Distance à pied vers les restaurants et belle zone de Polanco jour de nuit.

I checked in 2-3 days late due to emergency and they said all 4 nights bookings were cancelled, even I still have two more nights to stay. They refused to refund as well, so I just paid for an half day stay cause I was supposed to have a flight at night and they charged almost full, receptionist was never kind to tell me that difference is just little for an overnight stay. So decided to stay overnight cause I re-scheduled my flight the next day, cause I had a meeting and I won’t catch my flight, then when I returned back to the hotel, bought a water they asked for the room number and new receptionist told me that I should have checked out cause there’s a note that I can only stay until 6 or 7PM, I checked in at 2PM, lol. Paid almost 70USD for that, then I told them to extend until next day at 2:00PM, then they charged me for another almost 80USD. No consideration at all, will definitely ask the booking app to ask for the 4 nights stay refund that was unused that they refused to refund, they said it’s no show already even I showed up on the 3rd day. Lol. Kinda scam tactic. And I hate it. I just let it go.

Excellent location! Walking distace to main avenues and transportation points. The staff was very friendly and helpfull at all times. the room was spacious, with individual unit (heater/AC) Some rooms have jacuzzi, you need to request it at moment of reserving a room. The hotel offers buffet breackfast(for extra charge) All and all, good value gor money I will stay there again here when visiting CDMX again .

Beautiful hotel, great location, but unfortunately, the noise makes it extremely difficult to recommend staying here. The music from the rooftop bar starts getting louder around 6 PM and continues until approximately 2 AM, and it seems to get progressively louder throughout the night. It was genuinely impossible to relax or sleep in our room. We were even given earplugs, but they did very little to help. If you plan to be out until 2 AM every night, you may not notice it. But if you are looking for a relaxing hotel where you can come back, unwind, and get a good night’s sleep, this is honestly a terrible experience. We also booked a Deluxe King room but were put in a Queen room for our first night. We were not able to get into the correct room category that we booked until after 5PM the following day because the Deluxe King room was ”not yet clean.” No upgrade or compensation was given for this mistake. It’s a shame because the property is beautiful but a hotel room that you cannot reasonably sleep or relax. I would strongly recommend asking about the noise before booking.

L emplacement est parfait mais le reste à revoir! Les chambres sont vieillissantes et nécessités un véritable rafraîchissement...De plus arrivés à l hôtel à 8h00 du matin après presque 20h de voyage avec un bébé, notre chambre était disponible mais on nous a demandé de payer 45€ supplémentaire pour pouvoir y accéder...(sinon il fallait attendre 15h!) Par contre aucune compensation pour libérer la chambre tôt le matin le dernier jours de notre séjour 😉) 2 serviettes de toilette pour 3 personnes, 2 prises de courant disponibles seulement dans la chambre, bruit incessant car fenêtre de la chambre en simple vitrage, située au 1er étage sur une rue très passante... Et pour finir, impossible d acceder à la terrasse sur le toit, tout le temps prise pour des ”événements privés” bref en sommes nous avons été particulièrement déçu de notre séjour au vue des commentaires que nous avions lu avant notre réservation!