Hôtels 5 étoiles à Mexico

The location was great, but a bit over priced for the quality! We wanted to do an early check in at 7:30 am, but the charge was over $500 dollars, ridiculous to me. So we just left our luggage with the concierge . The next day we called the spa for a couples massage and for 50 minutes it was $5300 pesos each, which is a little over $300 dollars each. Not even in a 5 star in Las Vegas! Ridiculous for just a message. We also paid for the breakfast to be included in our stay, not great! Would not recommend to include it, go elsewhere for breakfast.

The Hotel looked fantastic, very modern and luxury looking but the experience is lacking. We came for a one night only after staying at the Ritz for a week and the difference is colossal. For one , at the Alexander there was a constant noise through the night and early morning, cleaning staff didn’t bother to return our greeting, the management messed up our order for food in the morning- which wasn’t really good anyway. We will not be returning there unless the changes reflect the status they advertise.

L'hôtel est très situé, à pied de nombreux restaurants et activités de visite. Le petit déjeuner était très varié. Cependant le personnel n'était pas très aimable et très rude le dernier jour du check-out. Nous avons pris cette note avec le personnel de réception et ils ont ensuite envoyé un courriel pour s'excuser.

As you enter the lobby strong smell of artificial perfume surrounds you which made me nauseous. We were upgraded to kingbed room. Shower head was broken. Shallow sink was designed for looks only. It splushes water The large structural column by the window takes up the whole one corner of the room. The room is small enough not accommodate lounge chair. Espresso maker is also broken as to the pod doesn’t stay and fall through. If you are carefully pressing it down slowly it will stay where it get skewered. This hotel is not a bad hotel. Great location. Staff is as nice as many restaurants and hotels in town. I will not stay here again because there are plenty of better hotels and rentals to stay in Mexico City.

My experience was very good. The staff were polite and always ready to help. The room was clean, comfortable, and well organized. The facilities were nice and everything worked properly. The location is great and easy to access. Overall, I really enjoyed my stay and would definitely come again.

Installations: Les installations de l'hôtel sont complètes! Salles d'esprit, restaurants! Hygiène: l'hôtel est propre et propre! Environnement: L'environnement de l'hôtel est élégant, l'environnement est complet et le transport est également très pratique! Service: Le service de l'hôtel est enthousiasmé et attentif! Dans l'ensemble, très satisfait! Vous continuerez à envisager de séjourner!

床非常舒服，房間寬敞，早餐很精緻，菜品豐富，缺點是距離飛機場太遠，要一個小時。

Il y a trois jours à Sofite, c'est un hôtel meilleur local. Généralement, les installations sont également nouvelles, les lits de chambre sont doux, le petit déjeuner est également assez riche, la situation géographique est très bonne au centre-ville.

Security didn't speak English at all. It was hard to communicate for lack of amenity or something. The response to the amenities was also a bit slow.

A great location with a very impressive lobby and facade. The room was nice although a bit small. Whilst the staff were mainly great, we were disappointed on a couple of occasions. Firstly, they took away our bath towels without replacing them. When we called down asking for towels they said they would send someone straight away however we never received them and had to dry ourselves with our robes. Secondly, we had to leave at 7am and asked if we could have something to eat a bit earlier. They were unwilling to organise anything. Every other hotel we have stayed at would organise a brekkie box if you’re unable to make breakfast time, given this was a part of our stay and therefore a service we had paid for.