Hôtels 4 étoiles à Tulum

La qualité de l'hôtel est la meilleure option pour le prix. La position est un peu mauvaise (il y a généralement un hôtel appelé un quartier hôtelier à la mer), mais il est situé dans la ville, vous ne pouvez pas voir la mer, mais même si vous ne pouvez pas voir la mer, les installations sont très satisfaisantes. Le prix est moins cher que les autres hôtels et la qualité est très élevée, donc je recommande aux gens!

Excelente servicio todo el personal muy amable instalaciones de primera habitación grandes y cómodas comida buen sabor lugar muy seguro muy recomendable

L’équipe est superbe, souriante et très chaleureuse. Au petit soin avec l’ensemble de ses clients. L’hôtel quand à lui est très atypique, bien entrentenu et très beau. Il n’est pas loin des restaurants et boutiques. Pour se rendre à la plage plusieurs moyens : taxi, vélo ou bien en scooter (les agences de locations sont nombreuses à côté de l’hôtel).  Le roof top est paisible avec sa piscine bien exposée, le personnel du bar très poli et attentionné.  Les chambres sont très propres avec une belle salle de bain et 2 ballons. Le lit est suspendu mais on peut demander à ce qu’il soit fixé pour ceux que ça dérange.  Nous avons passé un superbe séjour dans cet hôtel et nous le recommandons vivement voyageurs en visite à Tulum.

Nous sommes extrêmement surpris avec Ana y Jose! Quel hôtel incroyable! Installations propres et nouvelles, douche et lit parfaits, WIFI rapide et avec un personnel gentil et éduqué. Nous avons été de la lune de miel et nous avons été très bien traités. Le café de la matinée délicieuse!

Le centre de la ville est situé à proximité de la nature, à proximité de la mer. Le personnel super amical nous a même offert de boire des cocoons frais demain matin. Accès aux lits de plage, messages sur la plage et. Mi Vida Restaurants à côté de la porte était merveilleux pour le petit déjeuner, le déjeuner et le dîner et vous obtenez 10%off.

The hotel is pretty and clean, I can tell it’s newly opened. But the staffs definitely needed more training. The pool is pretty small, you can’t really swim in there. The jacuzzi was out of service, they don’t provide towel at the pool, even if you asked, they said they were going to get it but they never came back. Service is poor I would say.

We were very satisfied with our family stay at Holiday Inn Tulum. The pool-view room was a good base for our three nights in Tulum, and the hotel had the facilities our group needed during the trip. The stay fit our itinerary well and was a comfortable place to return to after exploring the area. Overall, a positive experience for a family visit to Tulum.

Wir sind leider nicht im Alea Hotel untergekommen. Bei Ankunft war das Hotel leer und war offensichtlich nicht bewohnt. Es war kein Ansprechpartner oder eine Nachricht vor Ort. Wir versuchten eine Stunde Kontakt aufzunehmen. Irgendwann kam eine Person aus dem Nachbarnhotel. Wir checkten dort ein. Das Zimmer war etwas kleiner, ohne Fernseher und nicht wie gebucht direkt am Strand. Der Weg von der Hauptstraße ist eine Katastrophe. Unverständlich das es da keine Lösung gibt. Es sind sehr viele Hotels an dieser Straße. Taxi kaun eine Alternative weil sehr teuer. Essen soweit recht gut, aber die Auswahl recht klein. Frühstück ehr spartanisch. Eigentlich sehr schöne Hotels mit sehr freundlichen Mitarbeitern. Zum ausspannen und relaxen wunderbar. Kein guter Badeort. Badeschuhe unbedingt notwendig. Ein schöner Ort mit Ecken und Kanten.

I stayed at Azulik Tulum in one of the smallest rooms, and I have mixed feelings — both admiration and realism. First, let’s be honest: Azulik is visually stunning. Architecturally, it’s a dream — truly built for aesthetics and Instagram. The design is beautiful, organic. From a visual and conceptual point of view, it’s easily 100/100. However, when it comes to comfort and practicality, it’s a very different story. Azulik is a pure jungle experience. That can be magical, but it also means: Very limited privacy A toilet behind a divider No hot water at night Minimal comfort overall I understand this is intentional and part of the concept, but when rooms can cost up to $2,000 per night, you naturally expect a balance between artistic experience and luxury comfort — especially at that price point.  The room itself was cute, but definitely not designed for longer stays. This is not a place you want to stay more than 1–2 nights max. After that, the lack of comfort becomes noticeable. Service was not good. I understand this is Mexico and things move differently, but for a hotel with such an international reputation, staff speaking English should be standard, especially since most guests are travelers from the other countries. The beach service closes early (around 4–5 PM), so the experience feels very limited. A few small but important details: The matches in the room were extremely horrible to light, which becomes frustrating when candles are the main source of light, and I love candles idea but if you are reader this hotel not for you! Cleaning could be better.  Hot water should really be available 24/7 at this level. Overall, Azulik is an artistic, aesthetic, and spiritual concept, not a comfort-driven luxury hotel. If you come knowing that — and stay one or two nights only — it can be a beautiful experience. I think its important to remind guest on checking in what are they signing for, coz people don't like to read descriptions and coming for views then being disappointed. Come for the vibe, architecture, and photos. Don’t come expecting classic luxury or comfort. Beautiful idea, powerful concept — but it could truly shine even more with better service, basic comfort, and attention to detail. And I`m not asking a lot here.

I started out in my younger days staying at 3 star hotels working myself up to 5 star hotels these days. On this recent weekend trip i held back on my post xmas spending and got a great deal at Kore so I took a chance on it despite all the negative reviews. I think the 1 out 5 star ratings are ridiculously unfair. Rooms were big, clean, and comfy. Location was decent and had great views of the sea. I only had breakfast as I like to get out and explore, so I couldn't tell you much about the quality of food. The waiters were good, as soon as I sat down, my coffee was poured. After they recognized I tip, I never had to wait in line to get my omelets...lol. best part was the service from the front desk concierge (the Mexican soap opera looking guy) Victor. Dude was always so nice and helpful. Upon checkout, I had a late flight out, he knew that I love bike riding, so he let me keep my bracelet to have access until my shuttle arrived. I did not experience most of the issues on these reviews. English speaking staff was a challenge, but i found that was an issue everwhere I was in Tulum. Overall, if you were to go by the strict AAA guidelines, this hotel would probably recieve a 3-3.5 rating and closer to a 4 by the generous booking sites. This was no Hyatt, but a good value. Dont let those 1 star ratings discourage you. My rating does not include the quality of food...