Hôtels 4 étoiles à Washington D.C.

La position géographique de l'hôtel est bonne, très grande, la chambre est pleine, il y a plusieurs restaurants à l'intérieur de l'hôtel, le petit-déjeuner de l'hôtel est assez riche, délicieux, la salle de bain est également relativement plus grande, le prix est bon.

La décoration semble être un hôtel plus ancien, donc les installations sont presque. Mais la chambre est assez grande, la santé est bonne, il ya une machine à café et le personnel de service client est également très gentil. Il faudra environ dix minutes pour aller à la gare.

I’ve left behind an important item and I’ve called up the hotel staff. A customer service officer picked up and told me that she will open a case with regard to this matter but it has been 2 days and yet I have not received any notices or replies from the hotel. It seems like everything is automated but no one respond to this matter which is unacceptable and irresponsible for a reputable hotel.

L'hôtel est très bien situé, à moins de 10 minutes de la gare Union Station et du Capitole. Les environs sont sûrs et calmes. Les installations de l'hôtel sont très récentes, les chambres sont grandes et très modernes. Le hall d'entrée propose des jeux interactifs, le lit peut être ajusté automatiquement et il y a même des lumières d'ambiance avec des couleurs au choix. Le seul inconvénient est le petit-déjeuner, il faut aller à Union Station pour l'acheter.

L'hôtel se trouve à 500 mètres de la Maison Blanche et à 20 mètres de CVS. Les chambres sont propres et le personnel de la réception est toujours attentionné ; il met à disposition de l'eau en permanence, ce qui vous permet de faire de belles économies. L'hôtel dispose de six ascenseurs pour accueillir tout le monde et d'une salle de sport près du comptoir d'enregistrement.

Overall was a great stayed. Walked in the hotel right hand side was a bar. Also a restaurant on the main floor. The hotel offered valet parking for a fee. (Shop around for parking near by) I picked this hote was walkable and near by Foggy Bottom Metro station very convenient. Uber took about fifteen minutes to Washington DC museum area. Check in was very efficient. Unfortunately we got in some issues regarding for this booking. Long story short, a manager Mahmoud C was very patient and professional to resolve the issues for us. It was not what we wanted but there was no other better choice. We only stayed one night in The Melrose Georgetown Hotel. The room was spacious and well maintained. It was very comfortable.

I did not have the pleasure of using the facilities however, I must commend the staff for always being helpful and friendly throughout my stay. I would recommend that the staff be advised on a contingency plan or when there are power cuts in the area to mitigate any discomfort and inconvenience experienced by guests. Unfortunately during my stay at the hotel, the power went out from 4am till the time I checked out at 2pm. It would have been a nice gesture to offer bottled water, discounted rates, coupons or some type of assistance to the guests who were at the hotel to ameliorate the unpleasant situation of being without power for such a long time. Other than that, I think the hotel is in a good location and is easily accessible depending on your needs in DC.

They provided us with a handicap room without informing us upon checking in. As the rooms had all the required facilities like hand rails etc. the mattress is also sinking especially on the left side not the Marriott standard. We had prepaid the room for 4 pax but only provide 3 pax bath towels, request the 4th pax bath towel after checking in, need to request again after we came back late night for the shower. The location is nearby the metro station.

我應該能打滿分 服務很到位 沒有什麼不滿意的 門口就是地鐵站和火車站 非常方便 服務人員有求必應 真的很到位 這對於服務質量參差不齊還舔臉要小費和美國 這個酒店的服務簡直是標桿！

This was such a great discovery. Within easy walking distance of Union Station and Capitol Hill, I arrived after midnight, but the 24 hour concierge was on hand to welcome me, and quickly assist when I realised I was missing an email with door entry codes (resolved with one phone call to a 24/7 support line.) The suite itself was vast, light and airy, spotlessly clean and well equipped with mostly brand new cooking utensils, silverware, etc. All you could need from the kitchen, and a relaxing lounge area. The roof of the building boasts a pool large enough to do lengths, and the gym, shared with the Marriott Hotel next door was enormous, and well equipped with fully functioning equipment - rarely occupied by more that 6-8 others when I used it. Several local supermarkets are within 5 mins walk, and the receptionist was more than happy to let me leave my bag for the day after checkout and work from their relaxing lobby space.