Découvrez les avis réels des clients sur les hôtels.
Publiée le2 mars 2026
Invité
The customer service was excellent. The location, the food, service, just to mention few. Everything was perfect 👌. Will recommend this hotel 100x to my friends and family. I'll be coming back for sure.
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Prix par nuit à partir de :SAR 1 054
Publiée le15 août 2025
Invité
Very clean, nice renovated rooms with all amenities including microwave. Very comfortable bed and pillows, plenty of luggage space. Coffee/tea/sugar and biscuits. Each room has it's own designated parking. Reception woman was very friendly and helpful. I would highly recommend it and will definitely be staying again soon
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Prix par nuit à partir de :SAR 362
Publiée le21 mai 2026
InvitéThe hotel's location is really good. It's super convenient to get to the hotel from the terminal. The room size is good for unpack & repack your stuff for the trip.
Since we didn't have breakfast included in the booking. There are 2 choices for the breakfast: 1. Hotel's breakfast for 35AUD/person 2. Deli cafe. We had a sandwich & muffin there. It's quick and easy to get ready in the morning.
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Prix par nuit à partir de :SAR 640
Publiée le23 mai 2026
JustYelhsaHotel was close to several train and tram stations, making it easy to access a variety of routes and lines. There were also plenty of great food and drink options nearby — from morning coffee and afternoon matcha to flaky pastries and comforting hot meals. While some places were not immediately next door, they were still comfortably walkable, including Little Rogue, Matcha Kobo, Puzzle Coffee, Time After Time, Lulu’s Malaysian Hawker, and many more.
Also worth mentioning, I arrived in Melbourne earlier than expected and called the hotel to ask when the room would be ready. The staff were punctual and reliable, as I was able to check in exactly at the time they advised the room would be available.
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Prix par nuit à partir de :SAR 270
Publiée le2 juill. 2025|Chambre lit king
InvitéSur 24/6 J'ai commandé des œufs frits pendant le petit déjeuner, mais la qualité des œufs n'était pas standard, le yoghour n'était pas normal et sans goût, mais j'ai commandé le lendemain avec un autre chef, qui était de retour à un œuf normal, Je me demandais si Sheraton pouvait utiliser une telle qualité d'œufs !
Une autre opinion est que les installations de salles de sport ne suffisent pas, merci!
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Prix par nuit à partir de :SAR 674
Publiée le19 sept. 2025|Appartement, 1 chambre
Daphh02The Highlights
1. The location of this hotel is second to none. Right outside the door, you’ll find endless food options from quick bites to diverse international cuisines, plus plenty of cafés, bars, and public transport. Having the SkyBus stop to the airport just around the corner was convenient.
2. Every team member I met was friendly, approachable, and genuinely eager to help. They are well-trained and motivated to provide excellent service.
3. The room itself was spacious and modern. Both the daytime city views and night lights from the window were wonderful, and the furnishings felt new and well-maintained.
4. Guests have access to some excellent facilities, including a gym, a library, and a full wellness area. The indoor pool is comfortably heated even on a chilly Melbourne evening, and it comes with a sauna and bubble spa, which makes the stay feel more like a resort.
What Could Be Improved
1. The room setup felt unusual. I booked a one-bedroom suite, but was placed in a two-bedroom apartment with the master bedroom locked off. I completely understand that I only paid for one room, but it felt a little strange knowing there was a part of “my” room I couldn’t access. Personally, I would have preferred a proper one-bedroom layout with full access.
2. The bedroom I was 'allowed' to stay in also didn’t have its own air conditioning. It relied on the living room’s unit to keep cool, while the locked-off master had its system. This design made things a bit uncomfortable at times, especially overnight.
3. The sofa had an unpleasant, urine-like odour, which made us reluctant to rest in the lounge.
4. The main door lock was rusty and stiff, making it frustrating to open and close.
5. There was no landline phone in the room to contact reception, so the only option was to head downstairs. A couple of times, even during office hours, the reception was unattended (likely because one staff member was juggling multiple tasks). It could be so inconvenient to have a more extended stay.
6. While the pool facilities were lovely, they were often crowded. The common facilities are shared with residents of the building as well as hotel guests, but this detracted from the relaxing vibe.
Would I stay here again? Yes, probably. Mainly because of the unbeatable location, the great facilities, and the friendly staff. But I do think the hotel needs to address the details so that it can align with what they claimed as 'luxury'.
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Prix par nuit à partir de :SAR 463
Publiée le9 mai 2026
InvitéNous avons réservé un hôtel King Standard pour ce voyage, car nous avons le tarif spécial de Trip.com. Avant notre arrivée, nous avons reçu un courriel de Trip nous demandant de nous écrire un courriel pour demander un check-in précoce, puisqu'on a également réservé un billet d'avion par Trip. L'hôtel est situé à proximité de la ville de l'hôtel. Si nous voulions changer le style de l'enfant, nous devrions payer AUD 30/night pour 5 nuits 😅😅autre AUD 150. Le jour où nous avons vérifié, nous avons appris que le chef de file avait récupéré notre frais d'hôtel même lorsque Trip.com a confirmé que tout était entièrement payé.
Le chef de file nous a dit qu'ils nous rembourseraient le montant.
La chambre est petite et belle et tout était jusqu'à 4 standards internationaux mais la Crown Casino Tower dispose d'une chambre beaucoup plus belle et plus grande.
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Prix par nuit à partir de :SAR 610
Publiée le31 déc. 2025
Invité
It would have been good except for the large western facing windows left without blinds down and an electrical setup that turns the air conditioning off when no one is in the room. So we arrived to stifling heat, and an air conditioner that doesn't really cool the bedrooms, and no fans or windows in the main bedroom. Most other things were good, but having a comfortable room is fundamental and the apartment just isn't set up for that. We enjoyed the location and the pool. We can't really speak to service levels cos we didn't ask for, expect or get any. It was a bit frustrating that the hotel only had a booking for 4 adults when we made a booking for 2A+3C on trip.com but who knows who was responsible for that.
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Prix par nuit à partir de :SAR 394
Publiée le15 août 2025|Studio de luxe
Yew Siong TanMa famille et moi avons apprécié notre récent séjour au Citadines on Burke Melbourne. Les points positifs les plus marquants sont les suivants :
1. Service du personnel : L'enregistrement a été excellent. Le personnel était chaleureux, professionnel et très serviable, et nous a immédiatement accueillis chaleureusement.
2. Taille de la chambre : Beaucoup d'espace pour les bagages et pour que chacun puisse se déplacer sans se sentir à l'étroit.
3. Produits de toilette : Les produits de toilette fournis étaient de bonne qualité et appréciés.
Points à améliorer :
L'espace de cet hôtel est idéal pour les familles. Cependant, pour que cet hôtel soit vraiment parfait pour des familles comme la nôtre, je suggère à la direction d'envisager de proposer des chambres avec deux lits queen-size afin d'améliorer le confort et la qualité du sommeil des parents et des enfants partageant la chambre.
Malgré cette suggestion, nous avons passé un séjour très confortable et agréable grâce à l'excellent service, à l'espace généreux et aux bonnes installations. Nous envisagerons sans hésiter d'y retourner.
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Prix par nuit à partir de :SAR 430
Publiée le25 déc. 2024
VSing
Location:
The hotel is situated in a very quiet area, perfect for a peaceful getaway. Nights were serene with barely any car noise. It’s about a 10-minute drive to a nearby mall with Coles, Kmart, and other essentials—super convenient. For travelers, it’s around 40 minutes from the airport, which is manageable.
Cleanliness:
This was a mixed bag. Upon entering, we noticed a burnt iron mark and several purple stains on the carpet. We made sure to report these to reception immediately due to the $300 AUD bond fee, to avoid being held responsible.
Being close to a lake or river meant encountering mosquitoes and some large flies. We also found spiders in the bathroom, but we managed to catch and release them outdoors. Towels provided were an issue—one was dirty when we checked in, and even the replacement towel the next day had stains. However, the beds were spotless, which was a relief.
Service:
The front desk staff were excellent—friendly, thorough, and accommodating. They explained all the amenities, including the location of the gym and pool, and handled our late checkout request graciously.
Facilities:
Although I didn’t personally use the gym or pool, the in-room facilities stood out. The smart TV was a bonus, with access to YouTube, Disney+, and Prime Video, ensuring entertainment for the family.
Room:
The two-bedroom apartment was incredibly spacious, with two bedrooms flanking a central living room. Each bedroom had its own bathroom, complete with an exhaust fan to keep the heat out. The beds were the highlight—so soft and comfortable, providing an excellent night’s sleep.
Overall:
While the initial issues with bugs were unpleasant (I dislike insects), once we cleared them out, the stay became very enjoyable. The spacious layout, serene environment, and cozy beds made it a pleasant experience overall.
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Prix par nuit à partir de :SAR 388