Familial Hôtels à Tulum

This has to be the worst experience I have had the displeasure of experiencing. Please read carefully before yoh decide to book this hotel. Upon checking in (1/11/23) you are asked to leave a deposit for incidentals. We booked 2 rooms so 2 deposits. At first when you enter, the room is clean and welcoming but it simply doesn't function. The remote control had the room number taped to it, the back of the remote that covers the battery kept falling off and there was evidence that a piece of tape was used to hold the back in place. Inside the room there was no furniture to place your folded clothes. Only hangers. We woke up the next morning wanting to iron our blouses to hang them only to realize that there was no iron or ironing board in any of the rooms, as a matter of fact we were told that we would have to go downstairs and request an iron and board at the front desk. There were no phones, radios, clocks anything that resembled some form of functionality. So to get the iron we had to walk downstairs since no phones to call to request one. Next to the hotel was a private home and on the property were 2 dogs who would constantly bark. Directly across from the hotel is a construction site so you had to contend with that noise as well. The worst part of our short stay (3nights) is upon checking out at 4am, you are told that someone would check your room before releasing the hold on your card. A man at the front desk went through the dirty towels and came downstairs and said there was a stain on the towel. A stain on towels that were not white or 'hotel worthy' to begin with. He had a picture of what he calls a stain and said they would charge us $17US for the stain on the towel. We were flabbergasted. Aren't towels suppose to get dirty. We told the gentleman that that is something that will come out after the towels are washed. He still charged us $17US for the stain. We will never stay at this hotel again and I implore you please avoid this hotel. This is not a boutique hotel but a cheap motel lacking basic amenities and then rips guests off after searching your dirty linens. My job affords me the luxury of travel and in all the 20yrs of stays in numerous hotels, boutique and all out resorts this is definitely the first time we heard such nonsense. No furniture was damaged, items broken but instead they charged us for a dirty brownish color towel. Definitely poor taste. Also avoid the breakfast nothing to spend $10US on but definitely visit Aldo's at the corner for some ice cream. A VERY DISAPPOINTING STAY.

L'hôtel est situé dans le district de Shidong, avec un transport pratique. Il y a un grand supermarché en face, un restaurant juste à côté, et le Parc des Ruines est à moins de 5 minutes en voiture. Bien qu'elle soit située du côté de la route, car la salle est équipée de vitres insonorisées, elle n'est pas bruyante une fois les portes et fenêtres fermées. L'environnement interne est très frais, la chambre et la literie sont très propres, le petit-déjeuner gratuit est préparé sur commande, frais et délicieux, la chambre dispose d'eau en bouteille gratuite, d'une variété de sachets de thé et de café, la réception propose du chaud et du froid distributeurs d'eau, et l'attitude de service est également très bonne. J'y ai passé deux nuits avec plaisir et cela en valait la peine.

Ce petit établissent est le point de départ parfait pour une visite du Yucatan. Il est à l'écart de la ville de Tulum, en bord de mer (rocher, pas de plage mais sympa) une végétation luxuriante et intimiste envahi l'hôtel, on s'y sent très bien et vite à l'aise.La formule ”Adult only”, pas d'animations ridicules, on apprécie le calme et surtout la gentillesse du personnel en général . Ils sont toujours disponible (un grand merci particulièrement à Janet et Emmanuel au restaurant , ils sont vraiment extraordinaires ! ) Repas servis à table, un service rare et authentique ! L'hôtel propose des vélos gratuitement à volonté ! ballades sympas assurées - visite des ruines archéologique juste à 2 km de l'hôtel- c'est vraiment un endroit préservé, magnifique et sécurisé. Je vous le recommande vivement sans hésiter.

Hotel un peu décevant qui n'a pas grand chose à offrir en dehors de son emplacement et de son architecture ”payottes de plage”. Notre chambre (bungalow mitoyen - chambre double vue mer) était petite et plutôt spartiate. Les toilettes ne sont séparées de la chambre que par un rideau de bambou - ucune intimité (sympa à 4 dans la chambre). Il n'y avait ni clim ni frigo. Les (petits) lits en 140 étaient fatigués et creusés au milieu, idéal pour se tenir chaud à deux. Les coussins des transats de plage n'étaient pas super nickel-propres. Le restaurant n'est pas mauvais mais très cher pour le niveau (aussi dommage de proposer des pancakes décongelés au petit déj). Il reste que l'emplacement est idéal pour visiter le site archéologique (d'un intérêt relatif) de Tulum, accessible à pied en 30 minutes depuis l'hotel. En dehors de quelques autres hotels il n'y a rien aux alentours. Quelques places de parking devant l'hotel de l'autre côté de la route. Compte tenu des prix pratiqués nous nous attendions à mieux.

With a stay at Papaya Playa Project in Tulum (Zona Hotelera), you'll be within a 5-minute drive of Tulum Beach and Tulum National Park. This upscale hotel is 4.2 mi (6.7 km) from Tulum Mayan Ruins and 1.9 mi (3 km) from Playa Paraiso.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the beach bar. A complimentary continental breakfast is served daily from 7:30 AM to noon.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 87 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Nous sommes en voyage de noces et avons fait un arrêt de jours à l'hôtel AZULIK Où nous avons été accueillis par une belle équipe ANGELA A été une hôtesse incroyable D'une gentillesse et d'une attention irréprochable Cet hôtel est aussi à Havre de paix et de bien-être merci beaucoup ANGELA 💋💋💋💋❤️❤️❤️❤️

A+++ Family Vacation (2 Adults, 3 Kids – 4, 5 and 7). You should not hesitate to book this super lux spot for your next vacation. We chose Conrad Tulum because it was on the CN Traveler best places to go. It did not disappoint. No way for the resort to be any more lux/beautiful or service to be better. Pictures are real and in some cases don’t do the place enough justice. Place is brand new. Further, the “kids club” was critical to our vacation. Shamara, Sehem, Ivette and Ruth all jointly run the kids club. It is a mix of indoor and outdoor activities from 945am-5pm (lunch with parents at Noon). Making pinatas, painting, reading, traditional Mexican art/crafts alongside pool (there is a specific pool about 2.5 feet-3 feet deep which is great for young children), beach, watersport, treasure hunts around the resort, etc. This is a very curated program for kids, exceptional in every aspect and also customizable based on what the kids may want to do. My kids are begging to return. Thank you to the staff at the kids club! Some other outstanding parts of the resort include morning wellness activities on the beach (Rafael is wellness coach speak to him on arrival for schedule/info) and the breakfast restaurant which has countless stations servicing traditional Mexican food cooked to order in front of you by chefs as well as a plethora of recognizable American breakfast items. It is a showstopper. Rivals the best breakfasts at the worlds finest hotels. Other restaurants on site (pan Asian, Japanese, Mexican, etc) are all superb. Guacamole, coconuts, champagne, wines all delivered poolside, beachside, etc. All the fine service you would expect. Some suggestions for the future as the hotel is brand new. Fix (or get a new) ATM that dispenses Mexican Peso so Americans can tip your exceptional staff in pesos without paying a silly exchange rate at the front desk. For the watersports company on the beach they need high end equipment to match the character of the hotel. For example, snorkel equipment must be the “dry” snorkels and they should have goggle defogger on site and used prior to each swim – price should be raised to accommodate this. Oscar is the local snorkel guide and he is REALLY GOOD. There is a massive set of coral reefs with tons of fish (some as big as sharks) outside the hotel but accessible only with the best equipment. (bring your own better yet!). Childrens food at the hotel/poolside could improve so that the kids have healthy and LOCAL choices (fruit/veg as sides, fun kid local fruit drink, less of the burger/chicken stuff that is on every menu in the USA). Guacamole ice cream cones (made from tortilla chips, delivered as fun snacks for free every day which the kids loved) were amazing and that should be on the menu! Finally, there are some comments about sea****. They have huge crews that come clean it up every morning (done by about 9/10am). Its not a nuisance. Probably by the time you wake its all gone and you never know its there. It

Les chambres sont très agréables et propres, rien à redire sur l'aspect hébergement, c'était parfait. Les bémols concernent : l'accessibilité de l'hôtel si vous n'avez pas de véhicule de location, l'amabilité inexistante du personnel (petite exception pour une des réceptionnistes seulement), restaurant et bar fermés, 1 seule piscine entretenue sur les 3...

Located in Tulum (Zona Hotelera), Selina Tulum is steps from Tulum Beach and a 4-minute drive from Sian Ka'an Biosphere Reserve. This hostel is 6.1 mi (9.8 km) from Tulum Mayan Ruins and 3.7 mi (6 km) from Playa Paraiso.Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hostel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.You can enjoy a meal at the restaurant serving the guests of Selina Tulum, or stop in at the grocery/convenience store. Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 78 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include fans, and housekeeping is provided daily.