Hôtels avec Wi-Fi à Préfecture de Tirana, Albanie

Feedback Following Our Recent Stay Dear Management team, I tried to enjoy the stay but there were items that were very unprofessionally done. In our toom the TV was on NO signal were i reported it 3 times and then i gave up. Bathroom mirror light was not working with wires coming out from behind the mirror which were dangers. In the room there was no rack were you put the luggage we have to put it on the floor and we need to neel on the floor get out our items from my luggage (a person of 62 year old). We were at the 2 second floor and smell of rubbish was coming from the lifts shafts and from the stairs mostly all 6 days in the hotel. Food was Good but it need to get better with better training. I could see in a particular days the team was driven well and in order other days everything with the flow. At the entrance there is a pool on the left side but when you swim or walk in it pool bed tiles come out and missing this is very unprofessional work of upkeep. THe main pool which is the most centre of attraction which is nice and good they never hover the pool floor, when move in it you can feel the dust gravel under your feet. Waiters in the bars in some days were so exposited working for long hours in the hot environment staff cant stay for long time in such conditions. Pool floor deck needs high attention in the main whole they got tiles broken and not leveled you can easily get an accident. Wifi in the pool areas were not all supported and in the areas that were reached the banquet of internet was low. I work in hospitality and to improved your standards the management team need to go to the table and start working in the areas to get better and more profenialy. Serving the clients is not an easy job but there this that can make you all better and in higher standard. I'm not saying that everything was wrong but to get high level the management team need to work on several areas as i mentioned. I am not write this to make you feel bad but you have a wonderful place but with the new competitions around you can lose the market and the clients so start making yourself better and all staff work in teams with good strategy and results. At the end I don't need any compensation but its can help you be better. Regards, Grech (CEO in hospitality) I will not upload photos I don't want any harm. But I you need to seen on what i was referring I will send these to the management only.

I honestly don’t know which words can fully describe how amazing our stay was at this hotel. Everything exceeded our expectations from the moment we arrived until the moment we left. First of all, the staff were absolutely incredible. The owner, Mr. Jata, is such a welcoming and kind person who truly makes you feel at home. Ernest was also extremely helpful and gave us many useful tips about the country, which made our trip even better. Mr. Jata even helped us arrange a taxi at 3am because our flight was at 6am something we really appreciated. They offer shuttle services upon request for an additional fee. The room we booked was very spacious, clean, and comfortable. The staff at the restaurant, bar and even housekeeping all worked hard to make sure our stay was excellent. Everyone was friendly, professional, and always ready to help. One of my favorite places in the hotel was the terrace on the 3rd floor. The view from there is absolutely breathtaking. It’s the perfect place to relax with a drink or simply enjoy a peaceful moment. The traditional breakfast was honestly one of the most delicious breakfasts I’ve had during any of my vacations in Europe. Everything tasted fresh and authentic. The hotel is also perfectly located. Nearby, you can visit Lake Farka, which is beautiful. Just make sure to wear good shoes because some of the roads are a bit steep. There is also a bus stop about 14 minutes walking distance from the hotel, and from there you can go directly to Tirana city center. The city center is about 30 minutes away by bus and only 15 minutes by car. Communication was never a problem because Ernest speaks perfect English, and the bar staff speak English very well too. There is honestly so much more I could say about our stay, but this review section probably isn’t big enough to describe everything. We traveled as a duo ( my sister and I) from the beautiful island of Curaçao and we truly had an unforgettable experience. I highly recommend this hotel to anyone visiting the area. You will not regret staying here!

Meraviglioso hotel da 5 stelle in centro vicino alle principali attrazioni ! La colazione continentale è buonissima: cornetti vari, torte di diverso gusto , frutta fresca di diverso tipo e della migliore qualità e tanto altro! Le camere sono spaziose, pulite e accoglienti. Il personale è molto gentile! Consigliatissimo!

We booked a total of 5 nights through Trip.com. Unfortunately, 3 of those nights were unsuitable for proper rest due to serious problems with the room. There was an extremely strong and unpleasant smell coming from the bathroom, which persisted for a long time. We reported the problem several times to the reception and also contacted the hotel by email, but unfortunately the issue was not adequately resolved. The smell was so strong that when we left the hotel, our clothes and personal belongings had absorbed the unpleasant smell, as well as the strong scent of the air freshener that was used to try to cover it. We fully understand that a technical problem or unpleasant smell may not necessarily be caused directly by the hotel. However, we believe that dealing with such a problem properly and in a timely manner is the hotel's responsibility. We booked this hotel in order to relax and enjoy our holiday, but unfortunately this was not possible. This was particularly difficult as we were travelling with our 8-year-old child, and our sleep was significantly disturbed for 3 nights. Despite reporting the problem several times, we did not receive any compensation or adequate solution from the hotel during our stay. We were also disappointed with the breakfast. We found the selection to be very limited and repetitive, and in our opinion it did not meet the standard we would reasonably expect from a 5-star hotel. Overall, we feel that the quality of the service and the conditions during our stay did not correspond to the standard advertised for a 5-star hotel.

Останавливались на одну ночь, месторасположение удобно, близко к автобусной станции. Номер не большой, есть чайник и чай. Большой торговый центр, на такси 5 минут, пешком 20. При отеле есть ресторан, но мы поздно приехали и поужинать не успели, хозяйка очень общительна.

Good hotel, excellent location, good service, polite reception staff and maintenance man but: We were given a room facing an inner courtyard with scaffolding and construction dust and therefore also a sealed window with the inability to open for ventilation. We asked to move to a front room and were told that everything was taken and there was no room available at the front. An unacceptable answer to us because we booked the room two months in advance!!! And not on days close to check-in and therefore they could have reserved a front room for us in advance!!! The switch between the hand shower and the bucket faucet in the bathtub was broken. The maintenance man ”taught us” to first open a weak stream and then pull the exposed switch screw with our fingers so that water would flow slowly through the faucet and only then increase the stream. In short, discomfort in use and also irritation/roughness of the fingers when pulling an exposed screw - I got the impression that the problem is not new and the hotel simply ignores it instead of fixing it. Breakfast is varied and rich, but note that there is only black tea and only in a central kettle from which each length is poured into a glass. There are no teas of various types. There is only sugar and no artificial sweeteners, (by the way, in all hotels and restaurants in Albania there are no artificial sweeteners).

Hmm, cet hôtel est tout neuf, mais très mal situé. Il est présenté comme un hôtel avec parking, mais il n'y a que deux places de stationnement devant, sur une petite route circulaire en contrebas. De plus, il est assez difficile à trouver. L'hôtel en lui-même était flambant neuf, les chambres étaient jolies et spacieuses. Il y a un bar et un restaurant au rez-de-chaussée qui ferment à 23h, je crois. Côté emplacement, c'est pratique pour aller à pied aux restaurants, à quelques bars, aux boutiques et au bureau de change. Mais si vous avez une voiture, vous devrez absolument payer le parking, qui coûte 1500 leks par jour, etc. Les équipements de l'hôtel sont également de bonne qualité. Le personnel de la réception de nuit n'était pas très serviable ni accueillant, mais les réceptionnistes du matin et de l'après-midi étaient incroyables et très accueillantes. J'aurais bien aimé qu'elles s'occupent de mon enregistrement ! C'est clairement un 4 étoiles sans parking et difficile à trouver. Mais malgré tout, c'est un bel hôtel que je recommande.

＞Reception quite unprofessional a bit rude Breakfast very poor Parking extra 5 euro which I did not know I do not prefer and do not advice for next time

A very lovely space with all essential amenities and easy accessibility to different tourist centres by foot. Would definitely stay here again.

À notre arrivée, l'hôtel n'avait apparemment aucune information sur notre demande de chambre, mais lorsque le collègue est arrivé, la demande de chambre était là et ils ont essayé de trouver une chambre qui nous convenait. Tout a fonctionné. La chambre est joliment meublée de façon moderne, le lit est très confortable et grand, mais j'ai trouvé la salle de bain démodée et pas à jour. Le petit déjeuner était médiocre, le bacon était froid et les œufs tièdes. L'hôtel était un peu en dehors, la promenade en ville prend environ 20 minutes (jusqu'à la place Skanderbeg). Dans l’ensemble, un séjour correct, mais pas exceptionnel.