We traveled to this hotel for the first time as highly recommended by friends.
We were not disappointed as the reception staff were so welcoming and helpful.
The room and bathroom really clean.
Bed very comfortable.
Will definitely use Ramada hotel in future while visiting our family
I booked this location for a real “British Experience.” Although I don’t know if it was a real experience, it was a REAL experience. From the moment the car arrived, I was impressed and in love. It is a true country estate, surrounded by green rolling hills and ancient trees. The first view down the driveway was of a stunning estate with beautifully landscaped grounds. We arrived early and they were able to register us immediately. The only downside was the number of stairs to get to the room, but this was minimal. The interior was breathtaking, the outside was awe inspiring. We had originally planned on taking a day to go to London, but quickly decided to stay and enjoy the relaxing atmosphere of the estate. The food was wonderful but the breakfast hours were not as noted. On Saturday, we arrived at 10:30 for breakfast and the buffet was nearly empty, however the staff were kind enough to bring us the few things we needed. The staff were wonderful and added to the exceptional experience of our stay. I will definitely revisit this location in the future. It was a lovely experience.
Le 2e jour, nous avons été amoureux de la place, tous les personnels de toutes les sections étaient brillants. La piscine intérieure, la piscine extérieure, 2 saunas, la piscine de plongée de glace, les courts de tennis, l'orchard et la zone de jeu pour enfants. Le restaurant principal dispose d'un buffet avec environ 30 options, vous pourriez essayer un peu de tout. Enfin, je vais juste mentionner que mon partenaire a eu quelques traitements dans le spa et a dit qu'elle avait une excellente expérience.
Located opposite the station and near grocery store and other amenities. Super friendly staff. They took my bags up to my room and offered to keep my luggage safe the day of checkout
Room was a nice size. Loved the water and milk in the mini cooler and the cookies on the coffee/ tea station. No noise from the steakhouse below. Would definitely stay here again.
We stayed at Orchid Epsom for 10 days and had a truly comfortable and pleasant experience. The hotel is very well located with good accessibility to both local transport and nearby attractions, making it easy for us to get around during our trip.
The property is clean, peaceful, and well-maintained — perfect for families looking for a calm place to return to after a busy day in London.
What really stood out was the wonderful staff who made our stay memorable. A big thank you to Akhil, Nikhil, Abhishek, Hava, Safa, Ali, Darshini, and Laura — each of them went out of their way to ensure we felt welcome and taken care of. Their friendly attitude, helpful suggestions, and warm hospitality made us feel at home.
Overall, Orchid Epsom is a great choice for anyone visiting the area — a peaceful stay with exceptional staff and great service. Highly recommended, and we’d happily stay here again.
OK for a stay close to Gatwick Airport and within minutes walk to Horley Rail Station with connections to London and the airport. The hotel does not operate a 24h desk so late arrivals need to be arranged in advance
Hôtel situé juste à côté de l'aéroport de Gatwick, ce qui est très pratique pour les vols matinaux. À seulement 3 minutes à pied des départs. Le personnel était très sympathique et a fait de très bonnes suggestions, comme la possibilité d'enregistrer les bagages la veille du départ. De cette façon, vous n'avez pas à vous précipiter trop tôt le matin. Les restaurants étaient assez corrects et la chambre était très spacieuse. Je le recommanderais sans hésiter à toute personne en voyage d'affaires et à la recherche d'un hôtel près de l'aéroport de Gatwick.
I had an absolutely wonderful experience at the Hampton by Hilton Gatwick. From the moment I arrived, the staff were friendly, professional, and eager to help — check-in was fast and seamless. The room was spotless, comfortable, and surprisingly quiet given how close the hotel is to the terminal.
The bed was super comfortable, and I really appreciated the thoughtful touches like the powerful shower, great lighting, and plenty of charging points. The complimentary breakfast was excellent too — lots of choice, fresh food, and great coffee to start the day right before my flight.
The location couldn’t be better — it’s directly connected to the North Terminal, making it perfect for early flights or late arrivals. Despite being an airport hotel, it felt calm and relaxing, which made all the difference.
I wouldn’t hesitate to stay here again. Top-notch service, comfort, and convenience — Hampton by Hilton Gatwick truly sets the standard for airport hotels!
Quelle belle trouvaille ! La chambre était meilleure que ce à quoi nous nous attendions, très propre et avec un lit immense. Nous avons payé plus cher pour avoir une vue sur la rivière et nous étions si heureux de l'avoir fait car nous avions un joli balcon et pouvions ouvrir les portes-fenêtres et rester là à regarder la rivière.
Le petit-déjeuner était incroyable et on nous a demandé quel type d'œuf nous voulions et il était fait frais.
Nous avons parlé à un membre du personnel formidable appelé Magda et elle était très amicale et polie et ferait tout pour nous.
Nous reviendrons certainement.
Très bien
42 évaluations
8.2/10
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7.9/10
Bien
BBrad mannI stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need.
There were some things I thought were a bit strange however.
The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap.
The room was a little dark but other than that was fine. The bed was fine too.
Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine.
Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good.
Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite
IInvitéNice cosy cottage room with underfloor heating in bathroom, a bath and separate shower cubicle with overhead shower, a wide range of complimentary soft drinks and snacks. Lots of small but fast spiders, but expected for a cottage with lots of garden space. Service was friendly and welcoming and you can request a golf cart ride to and from different locations on the Beaverbrook grounds.
4 different restaurants to choose from. Breakfast included. Relatively expensive (3 starters, 2 mains, 2 sides, 2 desserts and a bottle of water was £200) but also expected for a place like this. Service was great.
Booking a hotel room for the night includes use of the spa, no matter which online platform you book through including trip.com. Spa was a nice experience, though felt more like a health club that had spa facilities rather than a dedicated spa as I thought they would have more than 1 of each type. 1 sauna, 1 steam room, 1 jacuzzi (only 1 button worked), 1 indoor swimming pool, 1 outdoor heated swimming pool and a kids pool. Felt like they could have cleaned the leaves in the outdoor pool. Lots of choice for massages and other treatments. Gym was nice and modern. Towels, slippers and robes provided.
Overall a pleasant stay.
PPenguinLadyThe hotel is a little dated and worn, so I had some trepidation when I first arrived. However, my room was very clean and comfortable. All the usual amenities. Breakfast was available but I didn’t take it. The only thing I would say is that the rooms are very close together And the doors are quite loud. I was fortunate in that I did not have noisy neighbours but I would imagine if you had people coming and going a lot it would be very irritating.
NNHDoriI booked this location for a real “British Experience.” Although I don’t know if it was a real experience, it was a REAL experience. From the moment the car arrived, I was impressed and in love. It is a true country estate, surrounded by green rolling hills and ancient trees. The first view down the driveway was of a stunning estate with beautifully landscaped grounds. We arrived early and they were able to register us immediately. The only downside was the number of stairs to get to the room, but this was minimal. The interior was breathtaking, the outside was awe inspiring. We had originally planned on taking a day to go to London, but quickly decided to stay and enjoy the relaxing atmosphere of the estate. The food was wonderful but the breakfast hours were not as noted. On Saturday, we arrived at 10:30 for breakfast and the buffet was nearly empty, however the staff were kind enough to bring us the few things we needed. The staff were wonderful and added to the exceptional experience of our stay. I will definitely revisit this location in the future. It was a lovely experience.
JJulieHotel charmant. Situation idéale pour les courses mais aussi agréable si non. Beau paysage et très calme.
Parking facile avec beaucoup d'espace.
Le restaurant est très confortable et très confortable.
La chambre était très belle au 2ème étage face au golf, si fabuleux View. Très propre. Lits très confortables et la qualité supérieure du lit avec les meilleurs cuillères jamais. Les toilettes sont de bonne qualité avec un long odeur durable sur votre peau. Les toilettes sont gras, blancs et fluffy. Nous avions de grandes fenêtres comme des portes de patio, de sorte que les portes de patio pouvaient être ouvertes à grande échelle.
Le petit déjeuner. La salle à manger était à nouveau très relaxante et très propre. Les options alimentaires étaient abondantes et de bonne qualité et de bonne quantité. Le café était d'une machine , mais il a utilisé du café frais, des haricots lors de votre choix.
Les prix du bar étaient très bons, je ne me sentais pas trop payé et le personnel du bar était rapide et efficace.
Globalement un superbe séjour.
IInvitéThis location was perfect for us for a nearby visit. The pub was very popular (almost full) and had a great atmosphere. The car park was very busy with patrons cars. Fortunately we could find a spot but it would be useful if, somehow, Hotel stayers were reserved a space. This could be requested by the hotel upon booking confirmation. Sadly, we did not have time to enjoy the food or drink in the bar before meeting friends. When shown to our room and while carrying over night bags up the stairs, it would have been extra helpful if our door had been opened for us by the staff member to walk straight in before setting those bags down. Small detail to go from 9.5 to a 10/10! After check in we left our room quite soon after to meet friends and only returned after midnight to sleep before next day check out. As a result, we could not really enjoy any service or facilities but the room was fine with an ensuite bathroom. Adequate for our needs. We have stayed before and would stay again should we need to be in the area. Thank you Star Inn
IInvitéLe petit déjeuner aurait dû être servi jusqu'à 10 heures. Nous sommes entrés dans le restaurant 9.15 et il n'y avait presque rien de restant, Une éponge d'œufs craqués que j'ai dû rassembler de l'entourage du pan pour mon mari - pas pour moi, pas de bacon, pas de sauce, pas de hash brun ou de tomate. Le spectacle de la ville est très bien, mais il est très bien, très bien, très bien. La chambre était bien, mais il y avait un nuage sur le toit et le soleil est venu inondation juste après 4 heures, donc je n'ai pas dormi. Les boutons de thé sur la table n'avaient pas été lavés. La douche était jolie mais l'eau est sortie partout au sol - nos amis avaient la même chose dans leur chambre. Je l'ai rappelé au receveur, mais il a juste sourié de moi.
GGrundylowFrom the moment we arrived, the staff were warm, welcoming, and attentive, making us feel truly valued as guests.
The hotel itself is set in stunning grounds, offering a peaceful retreat from the hustle and bustle. Our room was beautifully presented—clean, comfortable, and well-equipped for a relaxing stay. It’s clear that attention to detail has been prioritized.
One of the standout highlights was the spa. The facilities were excellent, and the atmosphere was tranquil—perfect for unwinding. The pool area was spotless, and the treatments were first-class, leaving us feeling refreshed and rejuvenated.
Dining at the hotel was also a fantastic experience. The food was beautifully prepared, full of flavor, and served with a smile. It’s evident that the team takes great pride in the quality of their service.
Overall, I’m delighted to say that Voco Lythe Hill Hotel & Spa has more than redeemed itself in my eyes. I’d highly recommend it to anyone looking for a relaxing getaway with top-notch service. Can’t wait to return!
IInvitéHôtel situé juste à côté de l'aéroport de Gatwick, ce qui est très pratique pour les vols matinaux. À seulement 3 minutes à pied des départs. Le personnel était très sympathique et a fait de très bonnes suggestions, comme la possibilité d'enregistrer les bagages la veille du départ. De cette façon, vous n'avez pas à vous précipiter trop tôt le matin. Les restaurants étaient assez corrects et la chambre était très spacieuse. Je le recommanderais sans hésiter à toute personne en voyage d'affaires et à la recherche d'un hôtel près de l'aéroport de Gatwick.
YYorkshire visitingI had an absolutely wonderful experience at the Hampton by Hilton Gatwick. From the moment I arrived, the staff were friendly, professional, and eager to help — check-in was fast and seamless. The room was spotless, comfortable, and surprisingly quiet given how close the hotel is to the terminal.
The bed was super comfortable, and I really appreciated the thoughtful touches like the powerful shower, great lighting, and plenty of charging points. The complimentary breakfast was excellent too — lots of choice, fresh food, and great coffee to start the day right before my flight.
The location couldn’t be better — it’s directly connected to the North Terminal, making it perfect for early flights or late arrivals. Despite being an airport hotel, it felt calm and relaxing, which made all the difference.
I wouldn’t hesitate to stay here again. Top-notch service, comfort, and convenience — Hampton by Hilton Gatwick truly sets the standard for airport hotels!
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