Publiée le22 nov. 2025
Faiza Mat Saaid
Here’s a balanced, honest, and respectful review of Aryaduta Pekanbaru, focusing on your family experience and the issues you faced:
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⭐ Family Stay Review: Aryaduta Pekanbaru
We recently stayed at Aryaduta Pekanbaru for a family trip, and while the hotel has a good location and a well-known brand, our experience was below expectations.
👥 Front Desk Experience
The check-in process was disappointing. The front staff were not friendly, and there was very little warmth or hospitality. Even though our room was already ready, they were very strict about only allowing check-in after 3pm, which made things inconvenient—especially for families travelling with children or elderly.
🏨 Room Condition
The hotel is quite old, and it shows.
• The room had a noticeable old smell when we entered.
• The toilet wasn’t very clean, and water leaked out into the room area, which was uncomfortable and unsafe for kids.
• Overall, the upkeep and cleanliness were not at the standard we expected.
🏊 Facilities
We went to the pool area but found no staff at the pool counter, which made it difficult to request towels or assistance. The pool area itself is decent, but the lack of staff presence made it feel unmanaged.
📍 Location
The hotel is in a convenient central area, close to malls and food outlets, which is the main positive point.
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⭐ Overall Rating: 2.8/5
Aryaduta Pekanbaru has potential because of its location and brand, but the hospitality, cleanliness, and maintenance need significant improvement. For families, the strict check-in policy, room condition, and lack of staff attention made the stay less comfortable than expected.
This review reflects our genuine experience, and we hope it helps the hotel improve and guides other travellers planning their stay.
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Prix par nuit à partir de :22 $
Publiée le22 nov. 2025
Faiza Mat SaaidVoici un commentaire poli, positif 4.8/5.0 pour Grand Jatra Hotel Pekanbaru qui correspond au ton et au style de votre commentaire sur la collina Nagoya :
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⭐ Revue: Grand Jatra Hotel Pekanbaru (4.8/5.0)
Notre séjour à l'hôtel Grand Jatra Pekanbaru a été excellent et est devenu rapidement l'un de nos hôtels préférés de la ville.
🏨 Location (5/5)
L'hôtel est situé à l'intérieur du Mall Pekanbaru, et offre des conforts invincibles.
👨👩👧👦 Confort familial (4.8/5)
Les chambres étaient spacieuses, propres et confortables. Les lits étaient confortables et le layout était adapté aux familles avec enfants.
👥 Service & hospitalité (4.8/5)
Le personnel était courtois, professionnel et toujours prêt à assister.
🍽️ Food & Breakfast (4.7/5)
Le petit déjeuner a été très bon et délicieux pour les adultes et les enfants.
🏊 Facilités (4.7/5)
La piscine était propre et bien entretenue, très bien pour les familles qui cherchent à se détendre.
💰 Value for Money (4.9/5)
L'hôtel est un hôtel de qualité idéale, à proximité de tout ce dont vous avez besoin, et le séjour est confortable et agréable.
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⭐ Classement global: 4.8/5.0
Grand Jatra Hotel offre un confort, une convenance et un excellent service.Perfect pour les familles et les voyageurs qui souhaitent un séjour facile et agréable à Pekanbaru. Nous reviendrons heureusement sur notre prochain voyage.
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Prix par nuit à partir de :42 $
Publiée le29 sept. 2024
Invité
The location is very strategic, easy for looking for food, shopping and hanging out but they need to improve their responsiveness especially the manager in accepting the inputs from travellers like us. Overall, thanks to Uty one of the staff was very kind to us. Very appreciated for the responses. One more, need to increase the cleanliness.
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Prix par nuit à partir de :13 $
Publiée le1 fév. 2025
Utilisateur anonymeGood location near to mall, decent room size, decent breakfast spread. Fast response customer service and staff. Experience power trip in the room a couple of times but immediately recover. It will be good if hotel can maintain affordable rate as it is keep going up over the years. Overall experience is good
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Prix par nuit à partir de :33 $
Publiée le2 avr. 2025
adlinhkimAbonnement : le prix est conforme aux services fournis. Malgré quelques défauts, je peux les comprendre.
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Prix par nuit à partir de :13 $
Publiée le4 fév. 2026
ayudhow
I stayed at Hotel Dafam Pekanbaru in a Superior Room, and overall the stay was quite comfortable. The room provided was originally a twin bed, which was then combined into one large bed to accommodate my request for a king-size bed. The room size felt just right—not too small and not too spacious. I was able to perform prayers comfortably inside the room, and there was still a sofa available for relaxing, which made the room feel practical and cozy. I stayed in a non-smoking room, so the atmosphere was clean and pleasant.
Breakfast was fairly varied, featuring local traditional snacks from Pekanbaru as well as lontong sayur, a well-known local dish. Everything tasted good and offered a nice introduction to local flavors. Another great advantage is that the hotel is located near a mosque, making it very convenient to attend congregational prayers. Overall, Hotel Dafam Pekanbaru is a good choice for a comfortable stay with convenient facilities and easy access to nearby worship places.
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Prix par nuit à partir de :17 $
Publiée le12 sept. 2024
kotaro8249
hôtel de base pour un séjour nocturne. Personnel amical, chambre propre, belle! Distance à pied à Masjid Agung. Voyage autour - vous pouvez choisir GRAB Bike si vous êtes trop lax pour marcher, sinon, aucun problème pour marcher autour de l'exploration des rues et des rues.
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Prix par nuit à partir de :13 $
Publiée le27 oct. 2025|Chambre Supérieure
InvitéLa taille de la chambre est bonne, juste belle pour 2 d'entre nous.Le lit était confortable et soft.L'eau chaude de la salle de bains n'est pas si bonne,Il a fallu beaucoup de temps pour être chaud mais pas encore aussi chaud que nous l'attendais.Il n'y avait pas d'étiquetage de shampooing ou de savons de bain.Nous avons demandé fer Mais jamais.
La location était au centre-ville mais pas bruyant, car il n'était pas devant la rue principale.Vous pouvez aller partout de l'hôtel, en particulier STC Ramayana.
Le petit déjeuner n'était pas comme nous l'avions attendu, trop basique que ce que les noms de Cititel devraient avoir.Mais la zone de repas était propre et spacieux.
La lobby était petite et ne suffisait pas à s'asseoir en attendant le check-in, améliorez-en !
Le parking de moto est bon, mais je vous prie de mettre un point de vue pour le rendre plus lumineux.
Le centre de la ville de Pekanbaru est un centre de recherche de la ville de Pekanbaru.
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Prix par nuit à partir de :13 $
Publiée le17 sept. 2025
SweetCouple
This is our 1st time to Pekan Baru with new experience staying in Khas Hotel. Very warm hospitality from the team. The room is spacious but they did not provide the mini fridge. So sad😣(to management team- pls take note).We have a issue with the shower but the team managed to settle the problem in a time.Located near to the airport about 20 minutes away.Easy to get Grab/Maxime. On the right side hotel there Makam Pahlawan. And the best thing, RM Pagi Sore is only opposite the hotel🤩
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Prix par nuit à partir de :18 $
Publiée le14 mai 2025
hanisah_aisyahThe hotel located less than 10 mins from Airport and they provided free airport shuttle as well. Not only that, there were many eateries around just next to the hotel such as Bakery shop, Indomaret. The room was clean, have a nice view (need to request higher floor), good water pressure for showering. The only downside were the AC was not cool enough during my stay and the room was a bit small. Hope the hotel can fix the AC. The breakfast buffet was decent and have a lot of variety. Overall, it was worth my penny and decent stay.
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Prix par nuit à partir de :30 $