Publiée le22 nov. 2025
Faiza Mat Saaid
Here’s a balanced, honest, and respectful review of Aryaduta Pekanbaru, focusing on your family experience and the issues you faced:
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⭐ Family Stay Review: Aryaduta Pekanbaru
We recently stayed at Aryaduta Pekanbaru for a family trip, and while the hotel has a good location and a well-known brand, our experience was below expectations.
👥 Front Desk Experience
The check-in process was disappointing. The front staff were not friendly, and there was very little warmth or hospitality. Even though our room was already ready, they were very strict about only allowing check-in after 3pm, which made things inconvenient—especially for families travelling with children or elderly.
🏨 Room Condition
The hotel is quite old, and it shows.
• The room had a noticeable old smell when we entered.
• The toilet wasn’t very clean, and water leaked out into the room area, which was uncomfortable and unsafe for kids.
• Overall, the upkeep and cleanliness were not at the standard we expected.
🏊 Facilities
We went to the pool area but found no staff at the pool counter, which made it difficult to request towels or assistance. The pool area itself is decent, but the lack of staff presence made it feel unmanaged.
📍 Location
The hotel is in a convenient central area, close to malls and food outlets, which is the main positive point.
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⭐ Overall Rating: 2.8/5
Aryaduta Pekanbaru has potential because of its location and brand, but the hospitality, cleanliness, and maintenance need significant improvement. For families, the strict check-in policy, room condition, and lack of staff attention made the stay less comfortable than expected.
This review reflects our genuine experience, and we hope it helps the hotel improve and guides other travellers planning their stay.
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Prix par nuit à partir de :703 TWD
Publiée le22 nov. 2025|Chambre de luxe
Faiza Mat SaaidHere’s a polished, positive 4.8/5.0 review for Grand Jatra Hotel Pekanbaru that matches the tone and style of your Nagoya Hill review:
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⭐ Review: Grand Jatra Hotel Pekanbaru (4.8/5.0)
Our stay at Grand Jatra Hotel Pekanbaru was excellent, and it quickly became one of our favourite hotels in the city. Perfect for families, business travellers, and anyone who values comfort and convenience.
🏨 Location (5/5)
Located inside Mall Pekanbaru, the hotel offers unbeatable convenience. Shopping, food, entertainment, and even groceries are just steps away. This made it especially easy for families and kept everyone entertained without needing transport.
👨👩👧👦 Family-Friendly Comfort (4.8/5)
The rooms were spacious, clean, and comfortable. Beds were cosy, and the layout was suitable for families with kids. Housekeeping was consistent and attentive throughout the stay.
👥 Service & Hospitality (4.8/5)
The staff were courteous, professional, and always ready to assist. Check-in was smooth, and any requests we had were handled quickly. The service truly elevated the overall experience.
🍽️ Food & Breakfast (4.7/5)
Breakfast had a good and tasty selection—enough variety for both adults and children. The dining area was clean, and service staff were responsive.
🏊 Facilities (4.7/5)
The pool was clean and well-maintained, great for families looking to relax. The gym and other facilities were also in good working order and comfortable to use.
💰 Value for Money (4.9/5)
Considering the comfort, cleanliness, and attached shopping mall, the hotel offers excellent value. Everything you need is close by, making the stay smooth and enjoyable.
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⭐ Overall Rating: 4.8/5.0
Highly recommended. Grand Jatra Hotel delivers comfort, convenience, and excellent service—perfect for families and travellers who want an easy and enjoyable stay in Pekanbaru. We would happily return on our next trip.
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Prix par nuit à partir de :1 231 TWD
Publiée le29 sept. 2024
Invité
The location is very strategic, easy for looking for food, shopping and hanging out but they need to improve their responsiveness especially the manager in accepting the inputs from travellers like us. Overall, thanks to Uty one of the staff was very kind to us. Very appreciated for the responses. One more, need to increase the cleanliness.
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Prix par nuit à partir de :434 TWD
Publiée le8 avr. 2026
Invité
I stayed at Novotel Pekanbaru with my wife and children for a short staycation. The hotel was clean, comfortable, and family-friendly.
My kids really enjoyed the swimming pool, and the staff were friendly and helpful. Breakfast had a good variety of options.
Overall, it was a pleasant stay and a great choice for a family getaway.
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Prix par nuit à partir de :1 368 TWD
Publiée le2 avr. 2025
adlinhkimAbonnement : le prix est conforme aux services fournis. Malgré quelques défauts, je peux les comprendre.
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Prix par nuit à partir de :580 TWD
Publiée le9 mai 2026
Invité
We had an amazing stay in the hotel. The service of DAFAM was amazing. They were very accommodating and helped us greatly. The rooms are spacious and clean in the non smoking area. Shower water was warm, but not hot.
The breakfast buffet is good! With amazing coffee
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Prix par nuit à partir de :613 TWD
Publiée le12 sept. 2024
kotaro8249
hôtel de base pour un séjour nocturne. Personnel amical, chambre propre, belle! Distance à pied à Masjid Agung. Voyage autour - vous pouvez choisir GRAB Bike si vous êtes trop lax pour marcher, sinon, aucun problème pour marcher autour de l'exploration des rues et des rues.
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Prix par nuit à partir de :387 TWD
Publiée le19 juin 2025|Chambre Supérieure
InvitéLa location de l'hôtel est bonne, le check-in est propre et la chambre est propre.
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Prix par nuit à partir de :420 TWD
Publiée le17 sept. 2025
SweetCouple
This is our 1st time to Pekan Baru with new experience staying in Khas Hotel. Very warm hospitality from the team. The room is spacious but they did not provide the mini fridge. So sad😣(to management team- pls take note).We have a issue with the shower but the team managed to settle the problem in a time.Located near to the airport about 20 minutes away.Easy to get Grab/Maxime. On the right side hotel there Makam Pahlawan. And the best thing, RM Pagi Sore is only opposite the hotel🤩
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Prix par nuit à partir de :481 TWD
Publiée le14 mai 2025|Chambre Supérieure (lits jumeaux)
hanisah_aisyahThe hotel located less than 10 mins from Airport and they provided free airport shuttle as well. Not only that, there were many eateries around just next to the hotel such as Bakery shop, Indomaret. The room was clean, have a nice view (need to request higher floor), good water pressure for showering. The only downside were the AC was not cool enough during my stay and the room was a bit small. Hope the hotel can fix the AC. The breakfast buffet was decent and have a lot of variety. Overall, it was worth my penny and decent stay.
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Prix par nuit à partir de :1 250 TWD