Publiée le22 nov. 2025|Chambre Supérieure
Faiza Mat SaaidHere’s a balanced, honest, and respectful review of Aryaduta Pekanbaru, focusing on your family experience and the issues you faced:
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⭐ Family Stay Review: Aryaduta Pekanbaru
We recently stayed at Aryaduta Pekanbaru for a family trip, and while the hotel has a good location and a well-known brand, our experience was below expectations.
👥 Front Desk Experience
The check-in process was disappointing. The front staff were not friendly, and there was very little warmth or hospitality. Even though our room was already ready, they were very strict about only allowing check-in after 3pm, which made things inconvenient—especially for families travelling with children or elderly.
🏨 Room Condition
The hotel is quite old, and it shows.
• The room had a noticeable old smell when we entered.
• The toilet wasn’t very clean, and water leaked out into the room area, which was uncomfortable and unsafe for kids.
• Overall, the upkeep and cleanliness were not at the standard we expected.
🏊 Facilities
We went to the pool area but found no staff at the pool counter, which made it difficult to request towels or assistance. The pool area itself is decent, but the lack of staff presence made it feel unmanaged.
📍 Location
The hotel is in a convenient central area, close to malls and food outlets, which is the main positive point.
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⭐ Overall Rating: 2.8/5
Aryaduta Pekanbaru has potential because of its location and brand, but the hospitality, cleanliness, and maintenance need significant improvement. For families, the strict check-in policy, room condition, and lack of staff attention made the stay less comfortable than expected.
This review reflects our genuine experience, and we hope it helps the hotel improve and guides other travellers planning their stay.
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Prix par nuit à partir de :24 €
Publiée le22 nov. 2025|Chambre de luxe
Faiza Mat SaaidVoici un commentaire poli, positif 4.8/5.0 pour Grand Jatra Hotel Pekanbaru qui correspond au ton et au style de votre commentaire sur la collina Nagoya :
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⭐ Revue: Grand Jatra Hotel Pekanbaru (4.8/5.0)
Notre séjour à l'hôtel Grand Jatra Pekanbaru a été excellent et est devenu rapidement l'un de nos hôtels préférés de la ville.
🏨 Location (5/5)
L'hôtel est situé à l'intérieur du Mall Pekanbaru, et offre des conforts invincibles.
👨👩👧👦 Confort familial (4.8/5)
Les chambres étaient spacieuses, propres et confortables. Les lits étaient confortables et le layout était adapté aux familles avec enfants.
👥 Service & hospitalité (4.8/5)
Le personnel était courtois, professionnel et toujours prêt à assister.
🍽️ Food & Breakfast (4.7/5)
Le petit déjeuner a été très bon et délicieux pour les adultes et les enfants.
🏊 Facilités (4.7/5)
La piscine était propre et bien entretenue, très bien pour les familles qui cherchent à se détendre.
💰 Value for Money (4.9/5)
L'hôtel est un hôtel de qualité idéale, à proximité de tout ce dont vous avez besoin, et le séjour est confortable et agréable.
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⭐ Classement global: 4.8/5.0
Grand Jatra Hotel offre un confort, une convenance et un excellent service.Perfect pour les familles et les voyageurs qui souhaitent un séjour facile et agréable à Pekanbaru. Nous reviendrons heureusement sur notre prochain voyage.
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Prix par nuit à partir de :34 €
Publiée le31 mai 2025
Archana
First of all, the room door cant be opened using the access card after every time I go out, and the staff said its need to be updated everytime or the card not to be placed in hot area. What is this?? So unprofessional. What if any emergency?? We need to go down again to the treception and get updated and come up again? And in the bathroom the sink water was not clean and in the shower area, the water was not going smoothly and its clogged, need to wait 15-20 minutes to use the shower area again. Please take action on the cleanliness and the access card service.
Pertama-tama, pintu kamar tidak dapat dibuka menggunakan kartu akses setiap kali saya keluar, dan staf mengatakan perlu diperbarui setiap kali atau kartu tidak boleh diletakkan di tempat yang panas. Apa ini?? Sangat tidak profesional. Bagaimana jika terjadi keadaan darurat?? Kami perlu turun lagi ke resepsionis dan mendapatkan informasi terbaru lalu naik lagi? Dan di kamar mandi, air wastafel tidak bersih dan di area shower, air tidak mengalir lancar dan tersumbat, perlu menunggu 15-20 menit untuk menggunakan area shower lagi. Mohon tindakan untuk kebersihan dan layanan kartu akses.
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Prix par nuit à partir de :12 €
Publiée le8 avr. 2026
Invité
I stayed at Novotel Pekanbaru with my wife and children for a short staycation. The hotel was clean, comfortable, and family-friendly.
My kids really enjoyed the swimming pool, and the staff were friendly and helpful. Breakfast had a good variety of options.
Overall, it was a pleasant stay and a great choice for a family getaway.
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Prix par nuit à partir de :31 €
Publiée le13 sept. 2024
mangasaQuant au service, il est très bon, tandis que la nourriture est standard, tandis qu'en termes de propreté, la chambre est assez propre, seule l'eau de la salle de bain n'est pas sèche et la porte de la salle de bain commence à pourrir.
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Prix par nuit à partir de :9 €
Publiée le4 fév. 2026|Chambre Supérieure
ayudhowI stayed at Hotel Dafam Pekanbaru in a Superior Room, and overall the stay was quite comfortable. The room provided was originally a twin bed, which was then combined into one large bed to accommodate my request for a king-size bed. The room size felt just right—not too small and not too spacious. I was able to perform prayers comfortably inside the room, and there was still a sofa available for relaxing, which made the room feel practical and cozy. I stayed in a non-smoking room, so the atmosphere was clean and pleasant.
Breakfast was fairly varied, featuring local traditional snacks from Pekanbaru as well as lontong sayur, a well-known local dish. Everything tasted good and offered a nice introduction to local flavors. Another great advantage is that the hotel is located near a mosque, making it very convenient to attend congregational prayers. Overall, Hotel Dafam Pekanbaru is a good choice for a comfortable stay with convenient facilities and easy access to nearby worship places.
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Prix par nuit à partir de :18 €
Publiée le12 sept. 2024
kotaro8249
hôtel de base pour un séjour nocturne. Personnel amical, chambre propre, belle! Distance à pied à Masjid Agung. Voyage autour - vous pouvez choisir GRAB Bike si vous êtes trop lax pour marcher, sinon, aucun problème pour marcher autour de l'exploration des rues et des rues.
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Prix par nuit à partir de :11 €
Publiée le5 août 2026|Chambre double supérieure
Utilisateur anonymeGrand hôtel, bon pour le sol ou pour le voyage d'affaires, la localisation est stratégique
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Prix par nuit à partir de :22 €
Publiée le6 juill. 2026
Wira Gunawan Zhangi have stayed here many times because the location is very close to food corner, mall and some cafe
my problem during short stay this time, first The wifi, it's very terrible, the connection constantly slow during my stay, i want to do my work and it kept reloading also i found some bugs on my bed but still manage to clean it by my self. previous stay all was ok
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Prix par nuit à partir de :12 €
Publiée le26 janv. 2026
Dr. Ong Soetanto
Overall, the hotel in Pekanbaru is quite cheap and offers good value for money. The room itself was comfortable and generally well maintained.
The only downside I noticed was an unpleasant smell in the bathroom, which might be due to the cleaning not being done thoroughly or possibly an issue with the plumbing
Breakfast was fairly standard, nothing fancy, but still decent and enjoyable. One highlight was the reception staf…
they were very accommodating, friendly, and helpful throughout the stay, which made a positive difference.
Another convenience is the location: right next to the hotel there is an Indomaret and a coffee shop, making it easy to grab daily necessities or a quick drink. However, you should be careful when crossing the road in front of the hotel, as traffic can be quite busy
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Prix par nuit à partir de :13 €