Hôtels avec Wi-Fi à Amman, Jordanie

« C'est très confortable. Les gens ici sont très gentils. Le personnel du petit-déjeuner est très compétent. Ils m'ont aidé à me changer pour une chambre calme appelée Petra. Je venais de Petra, donc c'était facile à trouver. C'est à deux pas de la mosquée Abdullah. C'était très confortable tout le long du trajet. J'adore la Jordanie et j'ai envie d'y retourner. »

« L'hôtel est proche d'un centre commercial, ce qui est très pratique pour manger et faire du shopping. Il y a aussi de nombreux petits restaurants à proximité. Il y a un restaurant barbecue turc en face, et le burrito et les frites ne coûtent que 3 dollars jordaniens. Le restaurant a un bel environnement, des fruits délicieux et des serveurs chaleureux et prévenants. »

« L'hôtel est très agréable, proche du centre-ville et du centre commercial, et j'ai apprécié le petit-déjeuner servi. La chambre est également très agréable et propre. En conclusion, je recommanderai cet hôtel à d'autres personnes. »

« Il a choisi quatre saisons entre Riggy, Lyscalton et les quatre saisons, l'une des raisons étant que le parking est pratique et qu'il y a une piscine. Le service de la réception est bon, je ne sais pas si son anglais est inégal ou si notre anglais est trop mauvais, je ne comprends pas beaucoup, mais pas affecter le séjour. Installations: Trip.com standard. L'unique hôtel d'Amman, les installations sont sûrement bonnes et la maintenance est également très bonne. Le lit est très confortable, même si très doux, mais défavorable. Le contact avec la peau avec les poignets et les têtes est également très confortable. Mais les lits ont des trous cassés, ce n'est pas encore remplacé?! Le pique-nique est mauvais, les mains sont trop dures. Santé: la surface est bonne, mais les détails ne sont pas bons. La boue au fond de la tasse de dents est assez évidente, n'est-ce pas ? Ce n'est pas le niveau des quatre saisons. Environnement: L'autre côté est Lithcalton, la principale route en bas, avec un peu de poignée. Service: Si ce service à prix réduit n'est pas bon, je suis désolé de l'entendre dans les quatre saisons. Le petit déjeuner n'est pas beaucoup, mais les produits et les produits sont toujours de qualité. Bienvenue à la cuisine est un point lumineux et des caractéristiques locales. »

« All good, location good, pretty quite hotel. Biggest minus for me is the size of toilet and bathroom, no room to move at all, you can sit or stay. »

« Loved my stay. EXCELLENT STAFF brilliant hotel xx »

« Hotel overall facilities are dated but functional. Room noise insulation is poor. My room is located next to the lift, I can hear every guest exiting/entering the lift, not to mention traffic outside the hotel. Breakfast is decent. Overall great location, close proximity to Amman citadel. One major incident I experienced: My reservation is on 29/12-30/12. I arrived at the hotel around 9pm, after a five-hour drive in adverse weather, only to be told by Laith the front desk manager there was no record of my reservation and requested me to contact Trip.com to resolve. He showed me a different booking with my name made by Trip supplier Travco on 29/11-30/11. This is an obvious typo by Travco. The email communication is between Travco and Hotel Toledo. Shouldn’t the front desk contact Travco directly to resolve the issue instead of asking the customer to contact Trip? I understand the work flow is customer ＞ Trip ＞ Travco ＞ Hotel Toledo. Asking the customer to contact Trip is going in circles and not the most efficient since mistake is by supplier Travco. Initially, Laith refused to accept it’s a typo and insisted the person with the same name as me has checked in on 29/11-30/11. Despite the circumstances and the obvious inconvenience, Laith chose to rigidly hide behind hotel policy, I was not allowed to check in unless I pay a deposit of 60 JD. I refused as I had already fully paid for the room. I was kept waiting at the reception for 1.5 hours while Laith reviewed the issue, which was eventually confirmed to be a typo made by the third-party agent Travco. Also Laith confirmed that 29/11-30/11 was a no show. An hour ago he mentioned the person has checked in on the above date was a lie. The mounting frustration was too much for me to bear. Yes, I raised my voice and created a scene. I mentioned from the start and repeated 5 times it’s a typo by Travco. Laith took 1.5 hour to accept. The final straw is audible verbal profanity from Laith himself (To Laith: I did not audibly mention profanity, it was up to what you interpret from my mouth). Laith threaten to call the police, citing I was creating a scene in the hotel. This behavior was unprofessional, unnecessarily confrontational, and unacceptable in a hospitality setting. It demonstrated a total lack of customer care. This is not a government office, Laith could have taken a softer approach to allow the guest to check in, while he proactively resolve with Travco, not asking guest to call Travco! Not debating about typo with guest! My reservation was fully paid and non-refundable, yet I was left standing at the reception for 1.5 hours due to errors made by Travco and decisions taken by Laith. The situation was mishandled from start to finish, and my frustration was a result of being forced to endure an unnecessary and avoidable ordeal. This was hospitality at its worst. »

« We were weary and tired after a disrupted sleep in Tel Aviv only to arrive in Jordan and discover that for the third time, our flights out of Amman airport had been rescheduled. The staff were so sympathetic and helpful calling repeatedly to get us some answers while dealing with the many guests who had come for what appeared to be a delicious buffet dinner. We chose to dine in our room and our meals were fit for a queen. We booked this hotel because their advertising described breakfast as their GREAT breakfast and both meals certainly were. The service throughout our stay was excellent and we only moved so that we could be at a place that was closer to the airport. The only downfall was that the room had a strange odour. We realised later that a previous guest had left something questionable behind.. and pushed under the bed! That was not the staff’s fault »

« The reception was nice. The room was very tidy and the staff provided me hairdryer. Thank you!! There are many restaurants nearby and very closed to sixth circle. Convenient hotel! »