Hôtels avec piscine à Gouvernorat du Caire, Égypte

C'est à peu près la troisième fois que je séjourne dans cet hôtel. Le petit déjeuner est correct, mais je vais m'en lasser après avoir mangé ce jour-là. L'hôtel est correct dans l'ensemble. La chambre est un peu petite. . C'est bien pour une personne, mais c'est un peu trop de monde pour deux personnes. Le service de la réception est franchement moyen !

L'hôtel propose un service de navette aéroport pratique, mais la signalisation est insuffisante. Le service assuré par le personnel à la prise en charge à l'aéroport était médiocre, en deçà des standards Novotel. L'hôtel est proche de l'aéroport et les chambres sont relativement calmes. Les installations extérieures sont nombreuses et luxueuses. Les chambres sont un peu vieillottes et l'insonorisation laisse à désirer.

L'hôtel est un endroit idéal pour récupérer et faire une escale avant de prendre l'avion depuis l'aéroport international du Caire. Il est facile d'y accéder depuis le terminal 3 via le pont de liaison. Le personnel est sympathique, en particulier Aziz qui était exceptionnellement serviable. Nous avons fait une excursion d'une journée avant notre vol le matin. Le seul problème est de commander un Uber et de le faire venir dans le hall de l'hôtel. Je ne sais pas pourquoi, mais plusieurs chauffeurs ont annulé parce que l'hôtel prend en charge le terminal d'arrivée au lieu de l'hôtel. L'hôtel dispose de navettes qui vont en ville. Le petit déjeuner était également bon et le personnel était incroyable. Atmosphère paisible loin des salons de l'aéroport et du chaos de l'aéroport.

First room smelled like cigarettes despite picking no smoking. Second room was an upgrade but it was actually the upgrade I originally paid for. My first room was a downgrade.

I had very bad experience in this hotel and will never stay in the future again. I booked for double room however when I came and checked in and went up to the room , I was surprised that the room has two single beds . Called the reception and informed him but he said that the tour operator did not inform them that I have double occupancy and needs king size bed . They did not have king size bed available so we stayed in this room however , the AC was so noisy to the extend that you can not hear each other when you talk inside the room . I asked them to change the room and they gave me another one but the AC was also extremely loud - I understood after asking few questions that almost all rooms in the hotel are having loud noisy sound .  Next day they changed my room to double room with king size bed and I told them clearly that I need a room with good AC . I moved to the room and I was shocked that the the sound was fine but the AC was not cooling , the temperature in the room was not going below 26 degree. I told the recipient to send the engineering team and they tried to fix it but the problem was the same . No one did any courtesy call to check and I did not tell the Front office team about the problem as I lost all hopes that they will fix it . Stuff are generally not smiling , FO team are very dry and arrogant except for Mostapha , FB team are not smiling at all and they have stiff body language except for one lady in the lobby coffee who is very so cheerful ( morning duty )Muhammad and Amir from the sport bar are amazing and true hoteliers - they know how to talk to guests and they are very pleasant and always smiling - they are really professional. Muhammad from bell desk is just amazing and nice person . Yousef from laundry is a true hotelier who went extra mile and beyond his scope of work when he had to stay late after the closing hours of the laundry when I called him at 9:55pm asking him that I need one shirt urgent  to be pressed as all my shirts are wrinkled in the bag. He helped me to do it and had to stay late - he should be eligible for employee of the month . I am not able to write many details here but I did not have a pleasant experience. Very important point that the feeling that you get to once you enter the hotel from the main entrance of the street that you are entering a military base from the amount of security level they have which I am fine with it but what I do not accept that when I came with uber and it happened few times - those security officers stopping the cars do not have the right to waste the time of the guests when we have to listen to thier personal stories after stoping the car and the guest inside it - it’s absolutely un acceptable and does not reflect a professional image for the hotel - those security officers must be trained to make sure that when uber car or any car enters the hotel with the guest , they should inspect the car and take copies of the drivers licenses instantly and swiftly - not to keep the car waiting for long time until they finish their story . This is irrespecful for the timing and we should pay a good attention to timing and train our staff how to respect it.  The housekeeping attendant forgot the dirty duster on the side table when she cleaned the room .

Title: Unparalleled Luxury and Impeccable Service at St. Regis Cairo Rating: ★★★★★ (5/5) Review: I recently had the pleasure of staying at the St. Regis Cairo during my visit to this magnificent city, and I must say that it was an experience beyond compare. From the moment I arrived, I was captivated by the grandeur and elegance of the hotel, and every aspect of my stay exceeded my expectations. The St. Regis Cairo is a true testament to luxury and sophistication. The moment I stepped into the opulent lobby, I was greeted by a stunning display of modern design blended seamlessly with elements of Egyptian heritage. The attention to detail was impeccable, with intricate artwork, exquisite furnishings, and a magnificent chandelier that took my breath away. My room at the St. Regis Cairo was a sanctuary of comfort and elegance. The spacious layout, plush bedding, and tasteful decor created a tranquil ambiance that made me feel instantly relaxed. The floor-to-ceiling windows offered breathtaking views of the Nile River, and I found myself spending hours simply gazing at the mesmerizing scene before me. The service at the St. Regis Cairo was truly exceptional. The staff members were attentive, professional, and went above and beyond to ensure that every aspect of my stay was taken care of. From the warm welcome at check-in to the prompt room service and personalized recommendations for local attractions, their dedication to providing a flawless experience was evident throughout. One of the highlights of my stay was dining at the hotel's exquisite restaurants. The culinary offerings were nothing short of extraordinary, with a diverse range of cuisines prepared by world-class chefs. Whether indulging in a sumptuous breakfast buffet, savoring a gourmet dinner, or enjoying a cocktail at the rooftop bar with panoramic views of the city, each dining experience was a culinary delight. The St. Regis Cairo also boasts an array of impressive amenities. The spa and wellness facilities offered a haven of relaxation and rejuvenation, with a variety of treatments and therapies to choose from. The state-of-the-art fitness center allowed me to maintain my workout routine, and the outdoor pool provided a serene escape to unwind and soak up the sun. The hotel's location was ideal for exploring the vibrant city of Cairo. Situated along the banks of the Nile River, it offered convenient access to iconic landmarks such as the Pyramids of Giza, the Egyptian Museum, and bustling markets. The concierge was always available to provide assistance and arrange transportation, ensuring that my sightseeing adventures were seamless and enjoyable. In conclusion, my stay at the St. Regis Cairo was an unforgettable experience of luxury, comfort, and impeccable service. From the stunning aesthetics to the outstanding staff and world-class amenities, every aspect of the hotel exceeded my expectations. I highly recommend the St. Regis Cairo to anyone seeking a truly exceptional stay in this remarkable city, and I eagerly look forward to returning to this haven of indulgence in the future.

En gros, tout a dépassé les attentes. Il était préparé pour être un vieil hôtel, mais je ne m'attendais pas à ce que l'entretien soit particulièrement bon, ce qui a dépassé les attentes. Le prix est également très convenable. Je reviendrai si j'en ai l'occasion.

Très bon établissement avec accueil personnalisé. Grande chambre avec salle de bains de grande taille. Nombreux rangements avec beaucoup de cintres. Wifi très efficace sans aucune restriction Très bon room service avec nourriture de qualité et abondante. Silence absolu grâce à une très bonne isolation.

We stayed here for two nights on two separate bookings, We had requested on the first day of check-in to join the beds, but they had not done it on the first day, and neither on the second day. They came and handled it at 8:30pm on the second night. The TV was not working on the first night and they told me they would let the IT department fix it on the second day, but that did not happen either. When we were leaving for our day out on the second day, we told the reception to handle everything while we are away, I guess they completely forgot.

Google review summary 4.4 363 reviews 5 star 4 star 3 star 2 star 1 star Reviews Search reviews Omar El-Sawaf 2 days ago on Google 5/5 Holiday ❘ Family An Exceptional and Memorable Stay at Tolip Olympic City! ”First and foremost, I want to highlight the outstanding level of security and the pristine, cozy atmosphere of the rooms. The staff truly went above and beyond to ensure a fantastic experience for me and my family. A heartfelt thank you goes out to the incredible team who made our stay so special: * Ahmed (Bellboy) for his warm and welcoming assistance. * The Reception Team (Moaman, Gehad, and Amina) for a highly professional and seamless check-in experience, as well as their attentive responsiveness throughout the day. A special thanks to their wonderful Team Manager, Mr. Karim. * The Room Service Team for their dedication and impeccable attention to detail. * A very special appreciation to the Restaurant Team—every single waiter was attentive and polite. The culinary experience was extraordinary, thanks to the two highly professional chefs, brilliantly led by Chef Hosny Amin. Naturally, such sustained excellence reflects a highly professional, aware, and dynamic management, perfectly represented by the esteemed General Manager, Mr. Mohamed Abdel Aal. You have undoubtedly left the absolute best impression on my family and me regarding Tolip Hotels, and specifically this magnificent Tolip Olympic City branch. Highly recommended!” إقامة استثنائية وتجربة لا تُنسى في توليب المدينة الأولمبية! ”أولاً وقبل كل شيء، حابب أشيد بمستوى الأمان العالي جداً في الفندق، ونظافة الغرف المريحة اللي خلت إقامتنا العائلية ممتازة من أول لحظة. طاقم العمل هناك رائع واحترافي لأبعد الحدود. حابب أوجه شكر خاص جداً بالأسماء للناس اللي تعبت معانا وخلو إقامتنا مميزة: * أحمد (Bell Boy) على استقباله الممتاز وذوقه. * فريق الاستقبال (مؤمن، جهاد، وأمينة) على تعاونهم واحترافيتهم العالية في إجراءات الدخول، واستجابتهم السريعة والممتازة طول اليوم. وشكر خاص لمديرهم الرائع أستاذ كريم. * فريق خدمة الغرف بالكامل على مجهودهم واهتمامهم بكل التفاصيل. * وشكر كبير جداً ومخصوص لـ فريق المطعم، من أول الويترز اللي كانوا في منتهى الذوق والاهتمام، لحد الشيفات المحترفين جداً، بقيادة الشيف المبدع حسني أمين. وأكيد طالما كل التفاصيل دي هايلة وممتازة كده، يبقى ده انعكاس لإدارة احترافية، واعية، ونشيطة، متمثلة في المدير المحترف والمحترم أستاذ محمد عبد العال. بجد الفندق ده ساب عندي وعند عيلتي أحسن انطباع ممكن عن سلسلة فنادق توليب، وبالأخص فرع المدينة الأولمبية الرائع ده. تجربة ممتازة وبرشحه بقوة!”