Publiée le5 janv. 2025
DrVicThe location of this hotel is great, very close to Chester and all the attractions around.
In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two.
This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby.
We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed.
In terms of things that could do with improvement:
Cleanliness
The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection.
The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus.
Service
Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way.
Facilities
The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side.
There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub.
Breakfast was ok, but a lot of the time left uncovered.
Overall not a great stay and would be unlikely to stay again.
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Prix par nuit à partir de :5 171 RUB
Publiée le11 juill. 2026|Chambre classique (1 lit double)
InvitéBest thing I can say is I wish we had stayed more than one night! Lovely friendly staff and good breakfast. Complimentary pool, sauna, steam room and hot tub very welcome. Great location near centre and station. We walked from the latter with luggage in 8 mins. Bar with seating outside overlooking the canal. Only downside is no aircon in room and with the current hot weather the fan was not up to the job.
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Prix par nuit à partir de :7 254 RUB
Publiée le12 juin 2026
H S TCette visite était petite. 1 niveau au-dessus du sol, sans ascenseur. Alors je dois embarquer mon bagage de 28 pouces. Adéquat pour la famille, puisque nous avons accès à la salle de sport et à la piscine du Club de la santé. Les enfants nageaient 7am à 7.30pm. Plusieurs lots de parkings. De nombreux canaux de télévision. Excellent petit déjeuner, beau bièrerie. Bonne chance de revenir.
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Prix par nuit à partir de :4 857 RUB
Publiée le24 juin 2024
Invité
This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland.
We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful.
One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.
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Prix par nuit à partir de :9 300 RUB
Publiée le5 août 2026|Chambre Double Standard avec lit double
InvitéHandy location for travel to North Wales and an easy drive to Chester. Hotel rooms are dated. We only had one bedside cabinet and lamp in a double room.The wardrobe door was in danger of falling off. Room looked out onto another part of the building. A storeroom or something. No window in en suite. Felt a bit claustrophobic.
Breakfast was of limited choice but adequate.
The public areas and pool facilities were clean.
The staff were friendly and helpful.
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Prix par nuit à partir de :5 472 RUB
Publiée le13 avr. 2026
Invité
Décevant petit déjeuner et très peu d'options pour dîner. Pas d'ascenseur pour accéder aux étages supérieurs où sont situées les chambres. Un séjour décevant. Spa et salles de sport étaient bons, mais les serviettes étaient trop petites.
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Prix par nuit à partir de :6 690 RUB
Publiée le5 juill. 2026
InvitéPut into a disabled room ,
Television not working properly dropping signal every 5 minutes , they did say they would come back but was getting late and we was getting settled
Shower , drain making a horrendous noise
AC not working properly wouldn’t drop below 16 took a long time for the room to drop temperature
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Prix par nuit à partir de :3 464 RUB
Publiée le7 déc. 2023|Chambre double standard
Invité
Très bon hôtel
Il y a une rivière derrière l'hôtel… Idéal pour une promenade matinale !
J'aime ça.
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Prix par nuit à partir de :4 807 RUB
Publiée le3 janv. 2026
Invité
Stayed here for one night whilst celebrating a birthday party at a nearby venue. Good that parking is free between Friday 5pm to Sunday evening but they should make that clearer when booking.
Room was ok (we stayed in the club room) big space but lacked a safe, a chair and some more hanging space. Only had one hook to hang a light coat and two shirts. This was an issue because I stayed with my wife and we had brought a couple of dresses and a suit to wear which meant we had to lay them on the floor so they didnt crease. Iron and ironing board and hair dryer was included.
Lack of a chair meant you had to use the bed to sit down if you wanted to, I tend to use a chair to tie my shoes when wearing a suit, so was a bit of an issue.
Bathroom and room was clean, and did the job. The breakfast was a good buffet breakfast and everything tasted nice and fresh. Staff were friendly and welcoming.
Would stay again despite the lack of a chair and safe.
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Prix par nuit à partir de :6 049 RUB
Publiée le11 janv. 2025
Trevor McMullan
Nous avons séjourné 3 nuits. Presque tout était simple. Le personnel était sympathique et serviable. L'hôtel était propre, bien qu'un peu vieillot par endroits (espace piscine). Le parking était cher mais facile, et l'emplacement à proximité du centre-ville était juste un rêve. Toutes les principales attractions romaines et de la ville sont facilement accessibles à pied. Dans l'ensemble, un très bon séjour. Le seul problème que j'ai, c'est que le premier soir, nous avons commandé le service en chambre après un long voyage. Il a fallu 3 tentatives pour que la commande soit correcte. C'était décevant, mais en fin de compte, ce n'était pas un problème majeur.
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Prix par nuit à partir de :7 932 RUB