Publiée le4 fév. 2026
Invité
I stayed here for one night as I was transiting Cape Town with a flight the following morning. The check-in experience was pretty quick and seamless, as my booking was pre-paid.
I stayed here being fully aware of the carbon-neutral moto. The hotel appeared clean and tidy. The free shuttle from the airport was trouble-free. The directions to the pick-up was simple to follow. The pick-up was on time, and it was a very short ride to the hotel - literally a matter of minutes.
The room I was allocated - 233 - was spacious and clean. However, I was surprised by the bizarre layout, especially with the way the shower and bedroom is almost open plan - only a screen separate the two areas. The toilet is separated by a door, though. Other than that, I had no major issues with the room. The bed was large and comfortable, my sleep was not disturbed and it was generally a positive short stay. The shower worked fine, it took a little getting use to the water-saving feature in the sink tap. The toilet flush may have a malfunction, because it would stay stuck when pressed, and required tapping for the button to return from a pressed state.
I felt safe during my stay, and was reassured by the security procedures in place when booking an Uber - drivers are asked to scan their driving licence at the gate when entering the grounds. The drive to the V&A Waterfront was about 25-30 minutes.
I had a late lunch at the hotel restaurant - Nuovo. The menu was okay, but not spectacular. I visited the restaurant when it was relatively quiet with diners. However, I found staff were not particularly attentive. It took a while before someone approached me and provided a menu. The vegan burger I order was nice, even if it looked a bit dry. It was the only chargeable thing I incurred, which I put on the room (250 ZAR to pay on check-out).
The breakfast is a decent buffet of hot and cold food, plus live omelette bar. There’s also pancake making facilities, automatic coffee machines and more.
On check-out, to my surprise, I was informed of bills totally 600 ZAR. I explained that I only had one meal at 250 ZAR, which the reception staff accepted. However, a few days later, I received emails claiming that I had an unpaid bill for 350 ZAR, which I had to explain again in my response (I did not receive further contact after that). I think this was a case of staff incorrectly reading a room number when processing, or a guest deliberately giving the wrong room number.
I caught the shuttle back to the airport after checking out, again trouble-free. All-in-all, a very good airport hotel, and one I could easily recommend to others.
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Prix par nuit à partir de :MXN3 063
Publiée le16 août 2025|Studio (balcon)
Invité
Je souhaite partager mon expérience dans cet appartement. Le séjour y a été très difficile car il s'agissait d'un appartement en libre-service avec seulement deux assiettes. Si j'utilisais une assiette et que mon/ma partenaire en utilisait une autre, je n'avais plus d'assiette disponible pour préparer un autre plat. Nous n'avions littéralement que deux assiettes, comme à l'hôtel où l'on nous préparait les repas : pas besoin de vaisselle supplémentaire. Comment faire les courses pour deux personnes, avec une seule cuillère à café par personne pour le café du matin, et une seule tasse par personne ? De plus, il n'y avait pas de balai, ce qui rendait le ménage très compliqué. Nous devions attendre le passage du personnel de ménage à 10 h du matin, en évitant la saleté ou en utilisant un mouchoir en papier, même si nous ne souhaitions inviter personne. Impossible de laver le sol nous-mêmes ; nous devions attendre d'être couchés pour leur passage. Pas de bonnet de douche, pas de brosse à dents ni de dentifrice pour commencer le séjour, même pas de quoi se mettre à l'aise à l'arrivée. Je ne le recommande pas aux voyageurs qui atterrissent tard le soir. C'est totalement inutile : on dort salement jusqu'à l'ouverture des magasins. Ils n'ont plus de chauffage et on se retrouve à grelotter dans la chambre. L'heure de départ est 10 h, donc si votre vol est à 18 h le même jour, préparez-vous à errer dans les rues comme un sans-abri pendant votre séjour. Qu'est-il arrivé à l'heure de départ prévue : midi et 14 h au plus tard ? Mon compagnon travaillait de nuit et a dû partir à 10 h alors que son vol était à 18 h ! Il a demandé à se reposer deux heures et à partir à midi ; ils lui ont facturé 50 % du prix de la chambre pour deux heures de sommeil, même pas une demi-journée. Cet appartement est vraiment mal conçu et le personnel préfère vous faire payer plus cher plutôt que de vous aider. Les draps ne sont changés que tous les trois jours, ce qui signifie que si vous avez vos règles et que vous souillez les draps, vous allez dormir avec du sang pendant deux jours ! Pourquoi ? Je pense que les draps devraient être changés tous les jours, comme indiqué dans le prix de la chambre, à moins qu'ils ne sous-entendent que nous devons apporter nos propres draps en cas d'urgence… De plus, des travaux faisaient claquer le toit à 8 h du matin, la nuit, pendant que nous dormions. Du coup, mon conjoint n'a pas pu dormir après ses nuits de travail, et ce, sans aucun avertissement ! Nous avons regretté notre séjour. Autre problème catastrophique : je lavais la vaisselle après chaque repas, car il n'y avait pas d'assiettes de rechange. Je lavais à la main, faute de vaisselle propre. J'ai eu l'impression de ne pas avoir payé assez cher pour cet appartement.
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Prix par nuit à partir de :MXN962
Publiée le7 oct. 2025
EddieB
A Beautiful and Peaceful Stay at Alkantmooi Private Nature Reserve, Keursee
We recently stayed at Alkantmooi Private Nature Reserve, Keursee in Plettenberg Bay and had a lovely experience overall. When I booked, I didn’t realize that it was a fully self-catering property. On the booking site, it looked more like a nature resort with restaurants on-site, so it came as a surprise when we arrived and learned that we needed to bring or buy our own food. We ended up driving about 8 km into town to pick up some groceries, which turned into a fun little outing in the end. Still, it might be helpful for management to make this setup clearer on the booking sire for guests, especially those from abroad who might not be familiar with South African Travel habits.
We arrived around 5:30 p.m. and were warmly welcomed by the owner, who gave us the keys and explained everything. The unit itself was amazing, very clean, modern, and well maintained, with a stunning view over the sea and Plettenberg Bay in the distance. At night, the lights from town were beautiful, and the whole area was peaceful and quiet. The environment felt safe, and we really enjoyed the fresh air and the sense of being surrounded by nature.
One small note: when we arrived, the lady at reception asked my partner (who is Chinese) in Afrikaans if she spoke English or Afrikaans. It wasn’t a big issue, but it might be something to be mindful of when welcoming international guests, as not everyone understands Afrikaans and its not easy to decipher specially for those who do not speak English as a first language
A few other suggestions for management: upon entering the unit, there’s a printed rule sheet. While I completely understand and respect the need for house rules, the way they’re written felt a little strict and unwelcoming. For example, it mentioned sanitizing hands every time you enter and reporting neighbors if they break rules, and more. The tone could perhaps be softened to feel friendlier and more guest-oriented.
The only other drawback was the Wi-Fi, which was extremely slow during our stay. I wasn’t able to use it for basic browsing and had to rely on my phone’s international data via hotspot when I was using my laptop.
Despite these small issues, I would still recommend Alkantmooi to others, especially those who enjoy self-catering and want a quiet, upmarket place surrounded by nature. It’s a wonderful place to unwind, cook your own meals, and enjoy the incredible views over Plettenberg Bay.
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Prix par nuit à partir de :MXN2 350
Publiée le13 sept. 2025
bibrewdogDisappointing — Not the Taj Experience I Expected
I stayed one night at Taj Cape Town and, having stayed, worked, and studied at other Taj properties worldwide, I left feeling that this hotel does not deliver the signature “Taj” experience.
Location: Excellent — centrally located and convenient for business and sightseeing.
Rooms: Very good. The guest room was well-appointed, comfortable, and met the standard I expect from a five-star property. No complaints on accommodations.
Food & Beverage: Below expectations for a Taj. The breakfast buffet was serviceable but average — acceptable for a quick meal, but nothing memorable in terms of variety, presentation, or quality. The on-site Asian restaurant is extremely small (about five tables) and suffers from poor ventilation: the exhaust does not appear to function adequately, so the space quickly fills with an oily cooking smell that lingers and detracts from the dining experience. The food itself was below the quality I would expect from a Taj-branded restaurant.
Service & Brand Feel: This is where the hotel most noticeably misses the mark. While staff were professional, the overall atmosphere lacked the warm, polished service and attention to detail that distinguishes other Taj properties I have experienced. It felt more like a standard city hotel operating under the Taj name rather than a hotel delivering the full Taj brand promise.
Value: Concerning. The hotel charges approximately INR 2,000 per day for parking — a steep add-on that should be clearly communicated up front and factored into the overall value proposition.
Summary: The location and rooms are strong points, but the average breakfast, a small and poorly ventilated Asian restaurant, and an overall absence of the characteristic Taj hospitality leave this property short of expectations. If you are seeking the classic Taj experience, this particular hotel may not meet that standard.
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Prix par nuit à partir de :MXN3 178
Publiée le27 août 2025|Studio de luxe
InvitéLovely stay at Pepperclub - recommended. We chose to celebrate a big milestone in South Africa to create some very special memories. We toured from Joburg, through Nambiti to Durban and then onto Cape Town, and we booked Pepperclub to have a pampered end to our trip. The location is great, near Bo Kaap, local markets and safe to walk around. We had no problem getting where we needed to go. The hotel is very clean including the communal areas, gym and of course the rooms. However, housekeeping was more 4* - simple requests like extra blankets needed to be chased, and the turndown of the room happened every day but was inconsistent (sometimes the bathroom was cleaned and restocked, sometimes not). Similarly, the service was inconsistent even through the reception/concierge was always well staffed - Godfrey always greeted us enthusiastically, and there was another duty manager that was very diligent and followed-up well. However, when Godfrey was not on shift the welcome was more muted, and the staff on reception weren't exactly warm and not always efficient.
Restaurant staff were always very warm and friendly. Breakfast was great - with good selection of buffet and a la carte options served swiftly. Lunch options were good too, and room service was efficient.
Spa was excellent with very good massages and treatments. The Gym is good, though a little small, and for clarity the pool is not heated (but is beautiful). We didn't get a chance to try the private Odeon cinema, but they only had older movies not the newer ones found at public Odeon cinemas.
Great views of Table Mountain and Lions Head from the rooms. The hotel were able to grant our special requests of early check-in, inter-leading rooms and they dressed the room and provided cake and bubbly to celebrate our anniversary - lovely touches. You won't regret your stay, but you may not be compelled to stay again.
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Prix par nuit à partir de :MXN2 677
Publiée le11 juill. 2025
Jason2023
Pros
Great location - a short drive to the waterfront and close to Table Mountain, Lions Head and the Botanical Garden where Uber will get you there quickly and for a good price.
Staff were very good
Breakfast was cooked very well and with good quality ingredients and a varied selection. It would be better if they had soft bread rather than the heavier one provided (althouh this could be a more European variety i havent come across before).
The room was homely, as is the whole building (a bit of a British Grade 2 listed building kind of feel).
Nice views over capetown in some rooms and a mountain view from the back.
Room has heating and air con for all seasons.
Cons
As mentioned in a previous review, the room is quite dusty so if you are messing around with plugs behind the bed or tv, it's a challenge not to breathe in the dust.
I think this could be a SA thing rather than the hotel itself but they only provide 1.5l of water which for a week is not enough, even for a solo traveller. You have to pay for any more. I have never come across this in 25 years of travel across 35 countries but again, i know there is a water issue in SA sometimes and I believe the tap water is drinkable (although I wouldn't attempt this as a tourist).
Bathroom towels not replaced - just left to dry which doesn't work particularly well in winter.
The photo of the hotel being near blue water is a little deceptive - obviously it is not near a beach and they don't suggest so but the body of water across the road is a water storage facility (currently empty) so don't expect tropical views. Having said that, if you get a city view room, the sunrise is right in front of you and a perfect time lapse opportunity as the scenery changes dramatically during the sunrise. Stunning experience.
Overall, I would stay again and recommend the hotel which is in a quiet location.
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Prix par nuit à partir de :MXN1 992
Publiée le5 déc. 2023
O.N.A
The Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town.
We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay.
We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later.
The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this.
Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained.
Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.
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Prix par nuit à partir de :MXN9 301
Publiée le13 déc. 2024
Chongchongdexiatian1202
L'enfant s'est rendu au Cap pour une conférence. Parmi les hôtels désignés par le centre de conférence, l'enfant a choisi le Pullman. Il a dit que c'était une chaîne internationale et qu'il était proche du lieu de rendez-vous. Il a réservé deux chambres. les deux ont dit que c'était très bien.
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Prix par nuit à partir de :MXN2 229
Publiée le25 oct. 2025|Appartement élite
InvitéIl a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé, il a été très bien passé,
Les deux chambres étaient assez spacieuses avec cuisine et tout ce que vous pouviez avoir besoin pendant votre séjour.
Malgré quelques défaillances, le séjour a été de bonne valeur.
La première chambre au premier étage était bien, propre et calme, mais la porte à la salle de bains offre une couverture des yeux et aucune couverture des sons ou des odeurs. Nous avons eu des fenêtres ouvertes le soir et nous avons pu fumer de l'extérieur.
La deuxième fois autour de nous avons une plus grande chambre avec une vue magnifique sur la colline du signal et les maisons voisines. Les deux autres objets sont les petits cheveux noirs curly sur les murs et le plafond de la salle de bain hahaha les choses aidantes n'ont pas vu le nettoyage.
Il s'agit d'un séjour raisonnable.
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Prix par nuit à partir de :MXN1 418