Hôtels avec Spa à Lam Dong, Vietnam

Dalat Palace Heritage Hotel It’s true that the last time we stayed at the Dalat Heritage Hotel was years back. It had a different name then too, when it was, we believe, under a different management. The place was beautiful, with vanished wooden floors, beds with canopies and bath tubs on steady golden legs. Golden taps and fresh looking bathroom tiles. Most importantly, it was clean, the cushioned chairs felt firmed, the rooms & bathrooms brightly lit. It was an equivalent if not better than the Raffles in Spore. We decided in our latest trip to stay at the now Dalat Heritage Hotel for two nights, 23 & 24 July 2025 . We learnt that it had changed hands and while we expected it to have aged, we thought most hotel managements, would have done some upgrade, some renovation some replacements of essentials. Sad to say, our stay was a tremendous let down. I’m trying not to use the adjectives “traumatising experience” and will not offer photos, so that the hotel has an opportunity to spruce it up and bring it to its former glory. The property has too much potential & history to be abandoned by visitors to Dalat. We stepped into a an old, tired looking lobby. Waited a long time to register and was told to expect welcoming drinks which never came. We girls had to use the “ladies. ” another disappointment. It was old, the flush was a pull up lever which almost didn’t work. The taps were tarnished. We finally got into our rooms. The floors were scratched, not quite the varnish, but we thought, it’s ok, a little authenticity, somethings must age. The beds still had its canopy, but the linens looked worn, tired. The little table with its two cushion chairs were well placed, but the cushions were totally worn, we could feel the base of the seat. There was a dressing table, thoughtful… but then there was no light for any lady, vain or otherwise, to apply her war paint. The room was badly lit, no extra lights at the dressing table or anywhere. The stand alone cupboards were large, but dark as well. I almost missed the black hair dryer kept in there, and we couldn’t find the room slippers and had to ask for help to locate it in the cupboards. The most disappointing was the bathroom. It was badly lit as well. The taps were all tarnished and without my glasses, I could see the bits of mould growing around the base of the tap. There was also limescale deposits. The floor tiles were badly worn, and I wish I could say it gave the bathroom a feel of the grandeur of yesterday years ageing gracefully, but hygiene is too important here to do so. The highlight was when we took a shower and stepped into the bathtub supported by “stone legs.” It wobbled continuously and made such a lot of noise that kept the user on edge. Then, we saw it all, the grouting of the wall tiles were caked with black moulds. To top it all, the bathroom had a stench of clogged pipes. It stayed with us like a faithful friend that won’t leave even if we tried pushing him out the door!! Did I mention the mosquitoes that bunked in with us? They bit my friend on the face & eye lid which swelled for 2 days. In the mornings, they sounded the wake up calls around our faces. If it had been possible, we would have cancelled the wake up calls. Breakfast was good. There was a good spread and the chefs behind the counters were friendly and all smiles. However much could be done to train the waitresses, who hid in corners. I asked one of them where the toaster for the bread was, she said there was none. I found it on the second morning. It was there all along. I guess her English needs polishing. Luckily, the porters were friendly and quite quick with umbrellas as it rained the whole 2 days we were there. On the whole, the hotel had a handful of local guests while we were there. I hope they chip in, in encouraging the hotel to relook at its offerings. We would really like to go back, but perhaps, only if someone wrote a review that says otherwise.

Emplacement proche du centre. Cependant, la partie de l'hôtel qui longe la route est en travaux, beaucoup de poussière et de bruit. L'insonorisation laisse à désirer. La propreté est correcte. Nous y avons passé deux nuits, mais l'eau potable n'était pas suffisante (ils ont vu qu'il ne restait qu'une bouteille d'eau, alors qu'ils auraient dû en fournir deux par jour, gel douche compris). Le petit-déjeuner propose de nombreux plats, mais le menu pour deux jours est peu varié. Certains plats sont identiques à ceux d'hier, mais je n'en ai pas vraiment apprécié le goût. Personnel sympathique et rapide.

Le meilleur des meilleurs Tout le personnel est sympathique et traite les clients avec sincérité. Faites attention et prenez soin de minimiser l'inconfort. En particulier, le personnel de la réception et du spa est professionnel et souriant. J'ai une très bonne impression et j'écris une critique lors de mon déménagement au centre-ville de Ho Chi Minh. Les femmes vietnamiennes semblent avoir de bonnes compétences, de bonnes impressions et un bon travail. Kkuk recommandé ~~~~ Anantara Mui Ne

I had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương. I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before. Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family. When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything. The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best. Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better you made it unforgettable.

Un peu excentré, mais idéal pour certains. Des installations flambant neuves et exceptionnelles, un personnel très accueillant et un service bien meilleur que ce que laissaient entendre les précédents avis mitigés. On voit que beaucoup d'efforts ont été consacrés à la formation du personnel. Un endroit formidable pour séjourner.

I stayed for two nights and arrived late at night. The Front Desk staff who welcomed me were very warm and friendly. I was pleasantly surprised to receive a room upgrade, which I truly appreciated. The resort itself is lovely, with beautiful gardens and flowers that create a relaxing atmosphere and make it enjoyable to walk around. The room was generally nice; however, there was an unpleasant smell in the bathroom, and the soundproofing could be improved as I could easily hear people talking in the corridor. Breakfast was generally good, with a nice selection of food. The staff were attentive despite the busy hours. The main disappointment during my stay was the inconsistency regarding the late check-out. One day before departure, I was confirmed a complimentary late check-out until 2pm, and my key card was even extended. I appreciated this gesture, especially since I had mentioned that I did not mind paying if needed. However, on the day of departure, the manager informed me that the hotel was fully booked and that the late check-out was no longer valid. Unfortunately, no alternative solution was offered, and it seemed as though there was some doubt about my confirmation. Luckily, my bags were already packed, and I was able to check out immediately. I later sent an email to express my concern. Another manager responded politely and offered a solution and courtesy gesture, which I appreciated. However, by then I had already checked out and made alternative plans, so it was a bit too late — though I do value the effort to follow up. I was also traveling on my birthday. While I am not someone who expects celebrations, it was a little surprising that there was no recognition at all, especially for a brand like Grand Mercure. Overall, the resort is beautiful and the service is generally good, but better consistency in communication and service delivery would enhance the guest experience.

Nous avons visité Dalat, y avons passé deux jours, puis avons décidé de nous évader à la campagne pour une pause détente en pleine nature. Ce charmant hôtel, construit comme un sanatorium, est situé au bord d'un magnifique lac, entouré de pins, de forêts, d'écureuils et bercé par le chant des oiseaux. Le point fort de l'hôtel Edensee réside dans ses magnifiques paons, oiseaux de paradis, qui se promènent en liberté dans un salabal. Quelques cerfs, oies et faisans vivent dans un enclos au cœur de la forêt. Il est possible de faire des promenades en bateau et en catamaran sur le lac (avec supplément). Vous pouvez également jouer au tennis (l'électricité est en supplément le soir), vous essayer au tir à l'arc, au billard, au baby-foot, ou profiter de l'aire de jeux pour enfants. L'hôtel dispose d'une piscine intérieure (à eau froide), d'une terrasse ensoleillée et d'un spa offrant une large gamme de soins. Mais le plus important, c'est le calme, la beauté incroyable des lieux et la possibilité de flâner le long du lac à travers la forêt et de savourer pleinement vos vacances. Contemplez la vue imprenable et profitez d'un petit-déjeuner copieux et varié. Venez célébrer le 50e anniversaire de la Victoire avec un petit-déjeuner exceptionnel ✌️ Des espaces vastes et élégants, une profusion de détails, des tableaux, des œuvres d'art, des fleurs fraîches partout… tout est soigné avec minutie. Le personnel est aux petits soins et très attentionné. Le service est excellent et parle un anglais impeccable. L'ensemble du domaine est entouré de parterres fleuris impeccables, où roses et hortensias fleurissent à profusion. La chambre, elle aussi très élégante et spacieuse, dispose d'un grand lit confortable, de rideaux et de moustiquaires aux fenêtres (malgré la proximité de la forêt, aucun moustique à l'horizon). Elle est entièrement équipée en produits de toilette et comprend une grande salle de bains avec baignoire et douche, de nombreux détails raffinés, des tableaux, des lampadaires… et une cheminée ! Il y fait assez frais le matin et le soir. La climatisation n'est pas nécessaire, mais nous n'en avons pas eu besoin. Des fruits nous attendaient à notre arrivée. Les oiseaux ne nous ont pas dérangés, même si notre chambre était la dernière et qu'ils se promenaient sous notre balcon. C'était l'hôtel le plus merveilleux et le plus intéressant de notre voyage. Des vacances formidables. Merci ! Nous n'avons eu aucun problème pour aller de Dalat à l'aéroport avec Grab. L'hôtel propose une navette gratuite pour Dalat deux fois par jour, à heures fixes. Très pratique.

L'hôtel dépasse toutes les attentes : neuf, beau, avec toutes les commodités annoncées. Suite familiale luxueuse avec vue sur la mer, à l'étage club avec restaurant - merci spécial pour cela. A la réception, nous avons été accueillis par un concierge qui a fourni son WA pour communiquer en cas de questions. La corbeille de fruits de bienvenue, les jus de fruits fraîchement pressés et les friandises étaient très agréables. Le petit déjeuner est varié et la soupe Pho Bo très savoureuse !!! L'hôtel revendique un club pour enfants - ce n'est pas tout à fait standard à ma connaissance. Parce que les enfants y sont d'âges différents, avec des langues différentes et pour la plupart sous la surveillance de leurs parents. Mais il y a de magnifiques piscines, une salle de sport et un spa. Les massages ici sont super ! Merci pour le reste)

Cet hôtel est très bon. À la mer, vous pouvez voir la mer à proximité. Le style est très convaincant. Le paysage est bon. Le petit déjeuner n'est pas une aide à se faire. Vous pouvez commander un repas et une boisson principale. Il est logé dans la chambre paysagère et il est très pratique à proximité. Il est tout le long de la route pour manger des fruits de mer.

Centara Mirage Mui Ne Hotel exceeded my expectations in every way. From the friendly staff to the stunning beachfront location, everything was exceptional. The room was spacious and well-appointed, and the dining options were superb. However, one area for improvement is the wait time for the shuttle bus to the restaurant or pool, which can be quite lengthy. Overall, I highly recommend this hotel for a memorable stay in Mui Ne