Hôtels 3 étoiles à Visayas centrales, Philippines

That's the end of our stay at this hotel in the executive suite. What we liked: Hotel location; Gorgeous landscapes from the room window; Pool area; Spacious swimming pool; Spacious room; The pool is properly planned; Very cute dogs and cats. They cheered us up.; The staff is very polite and tries to help with everything.; Relaxing massage; There was oatmeal on the breakfast menu, which is rare in the Philippines.; Your requests are being listened to. What didn't you like: A small selection of paid breakfast. There is no buffet and you need to choose from the menu. But you can only choose 1 dish and drink for each one. In other words, don't expect to try even a couple of dishes for prepaid money. Here you can choose only 1 dish for breakfast. The rest is paid. It became clear only on the 3rd day of the stay, as they could not understand how the breakfast system worked. We were charged 390 Philippine pesos for SPAM (or rather, three slices of local ham). It's expensive for this kind and quantity of food. •On the last day, the cost of paying for a fruit plate increased. It was 350 pesos, it became 400. •When ordering tom yam, we asked for additional shrimp (+250 pesos). We were served soup with 7 shrimp halves. We still haven't figured out how many shrimps there would have been without the extra ones we paid for. 🙈We thought they forgot to add additional ones. Then we saw the bill and additional shrimps were deposited. •Few seafood dishes. Considering that you are 50 meters from the sea. There are also few products with vegetables. We suffered because of this. There was no light food. •The leaves in each salad were stale. •Service fees were from everything. We understand when the service fee is for food, but we still don't understand why the fee was for a massage. That is, the fee for the massage + the service FEE for the massage. •There were also fees for filming shark swimming on our phone. We also did not understand why the fee, if the tour itself cost 7,500 pesos + 300 pesos was a service fee (again, we do not understand why it is not included in the total cost of the tour) + 260 pesos for shooting on the phone; I was disappointed that when booking an excursion to swim with sharks for 7,500 pesos, fishing was included, but no one offered it to us. They just took us, we swam and brought it back. They say the tour took 5 hours, but it was two and a half hours. •Hand soap has not been refilled in two days; • The automatic circulation of water in the pool was rarely turned on, so we swam with flies for two days... trying to catch them from there; •The performers were an hour late for the first tour, and 30 minutes late for the second. We don't understand why our time wasn't respected. • One shower wasn't working. There was no water coming out of it; • Often they didn't bring half of the dish. That is, if you ordered a meat plate with grapes, cheese and crackers, be prepared that I may not bring you crackers, but there will be 3 pieces of cheese. That's for 590 pesos. We ordered this plate twice, and two times we didn't get any crackers. The second time we asked and they informed us. Also, when ordering mashed potatoes with chicken, they brought us chicken without mashed potatoes. We asked and were informed. Everything was already cold. They didn't add a banana to the banana pancakes. Unfortunately, curtains are not blackout, for those who cannot sleep without them, bring a sleep mask. I write absolutely all the little things, as I am very careful about the service. I really liked this hotel. In any case, I recommend it wholeheartedly. After all, they communicate politely with you here, there are gorgeous views from a spacious room, and there is a large swimming pool. But I have to write down the little things so that the management can improve the quality of service so that staying at this hotel leaves only positive emotions for absolutely everyone! After all, the hotel is really beautiful!

Nous y étions du 26/12/24 au 30/12/24 et puis à cause du mauvais temps sur l'île. La caserne a été agrandie jusqu'au 01/02/25. Bel hôtel familial. Tellement nouveau que le chauffeur de taxi qui nous a emmenés à l’aéroport ne le connaissait pas. Cet hôtel est idéal pour un séjour relaxant. Tous les divertissements de la plage d'Alona se trouvent à 15 minutes en voiture. Les taxis et les tricycles coûtent tous à peu près le même prix, environ 200 à 250 pesos. L'hôtel lui-même propose un service de location de vélos. 500 pesos/jour. Peut-être que vous pouvez le trouver moins cher, mais les vélos sont neufs et c'était très pratique pour nous. D'ailleurs, toutes les photos présentées sont réelles : les chambres, la piscine, même le vélo. Hébergement avec petit-déjeuner (de 7h à 10h). Les petits déjeuners sont assez savoureux, même si le café n’est pas très bon, mais c’est là que je pinaille. A part le petit-déjeuner, nous n'avons pas mangé à l'hôtel, heureusement il y a quelques bons restaurants à proximité. La piscine est propre, il y a une douche. Les chambres sont nettoyées sur demande (il faut raccrocher une carte). Il y a un réfrigérateur, le climatiseur fonctionne et il y a un ventilateur au-dessus du lit. D’ailleurs, c’est très pratique, on a failli ne pas allumer la clim. Le contingent est différent : Coréens, Russes, Européens. Il n'y a que 15 chambres. Nous pouvons le recommander en toute confiance. J'en ai donné quatre partout, parce que... Il y a toujours quelque chose à atteindre.

had a pleasant stay! managed to get our room early with no added charges & loved that the lifts always came fast~ airconditioning in the room also worked well. location was great! only 10 mins stroll to the massive Ayala Center Mall which has so many things & always took less than 1 min to secure a Grab from the hotel to get around Cebu City the staff also always helped us get the door & our luggages, thank you Mandarin Plaza!

J’adore l’idée du distributeur d’eau pour réduire l’utilisation du plastique. Peut prendre de l'eau chaude, normale et froide de la machine près de ma chambre 605. Je me suis senti si familier lorsque j'ai décidé de réserver une nuit ici. Quand je suis entré dans la chambre, j'ai ouvert mon e-mail pour voir que j'étais resté une fois le 21 mars 2019. La chambre est très grande et confortable bien qu'elle ne soit pas neuve. Le charme de l'hôtel et du personnel est toujours le même. Le petit déjeuner est préparé et simple. Le restaurant est fermé à 21h30, nous avons donc dû sortir pour dîner. Facile de trouver des endroits pour manger autour de l'hôtel. À proximité de 2 centres commerciaux Robinson au rond-point et près d'un dépanneur. Déposez 1 000 pesos. Le 7ème étage est entouré de murs très hauts, ce qui fait que la vue est bloquée. S'ils rénovent, espérons qu'ils fabriqueront plutôt des clôtures en verre.

It's a mixed bag. The location is excellent, offering a different, good sea every day. For safe swimming, you need to follow the tide schedule. The hotel grounds and plants are very well maintained; they're beautiful and clean. There's a long stretch of beach for strolls. Logistically convenient – there are plenty of cafes, restaurants, shops selling travel essentials, and a market with fresh produce nearby. A major drawback is the large construction site nearby, which can be heard all day, especially in the bungalows nearby. The rooms and bungalows are in fair condition. However, there are some serious downsides: every other day, it was impossible to shower due to low water pressure; when the pressure was low, the water heater wouldn't turn on; and the water had a strong sewer smell. At breakfast, the restaurant won't offer you salt, pepper, or sauces unless you ask. Drinks include juice from concentrate or coffee. Only after a week did we discover they offer tea for breakfast. The breakfast is very basic, and there's no fruit at all, which is surprising given the price of fruit on the island. There was trash on the beach all week, just a little bit, washed up by the sea. It was cleaned up quickly, as it didn't require much effort. But why is the beach cleaned only once a week? The hotel website advertises a shuttle service, but I advise against it. Personal experience: I sent a text message and email to the hotel on time; our ferry departed at 5:30 PM. We arrived on the island around 7:00 PM. We weren't met. We got there ourselves. A hotel security guard met us at the hotel and gave us our room keys. It immediately became clear that the light switch in the bathroom was causing lightning and could shock us, and the water heater wasn't working. The security guard said, ”Take this up with the management tomorrow; my concern is safety.” Information about room problems is not passed on to the management. So, we spent the first night without hot water or power in the bathroom. After we contacted them, they gave us a working room mid-way through the second day. They didn't apologize for the missed shuttle service, and they didn't offer the stated compensation for our independent transfer. Moreover, I received a welcome email from the hotel after only one day of my stay. The hotel has adequate staff, and the people are positive and friendly. However, management, quality control, and leadership are seriously flawed. The rooms are overloaded with text reminders, rules, and restrictions, many of which would be confusing to a normal person. Or does the hotel manager think only people with dementia stay at their hotel? Reminders and restrictions are completely unnecessary if guests are greeted promptly and the necessary information is provided electronically in their native language.

C'était une lune de miel parfaite ! J'ai pleuré tout le long du chemin du retour. Les propriétaires, Mike et Sarah Tom, étaient incroyablement gentils et attentionnés, comme de la famille ! On se sentait vraiment comme à la maison ! C'était un rêve devenu réalité. Le service était excellent, on se sentait tellement comme chez soi, tellement plus heureux que de retourner dans l'atmosphère étouffante de ma maison familiale. Nous avons reçu un accueil chaleureux et passé un séjour formidable. La nourriture était également très bonne, et les massages étaient à la fois abordables et excellents. J'ai très envie d'y retourner et de séjourner à nouveau ici pendant un certain temps !

Climatisation efficace, douche chaude, personnel agréable, prix intéressant. Les lits ont été rapprochés et il y avait des miettes en dessous, mais je comprends. C'est plutôt pratique qu'il y ait une cuisine équipée avec évier et placards. Quelqu'un a touché à la poignée de la porte de la chambre voisine, je ne sais pas pourquoi. J'ai aussi dû verser une caution de 2 000 PHP, ce qui m'a surpris. Deux petites taches d'eau, mais les draps et les serviettes étaient propres. Le quartier est bien. Les fenêtres et les portes laissent passer le bruit de la rue et des couloirs. Malgré tout, j'y retournerais volontiers.

J'ai récemment séjourné dans cet hôtel et mon expérience a été mitigée. Le personnel masculin était professionnel, serviable et accueillant, ce que j'ai beaucoup apprécié. Cependant, j'ai constaté que le personnel féminin de la réception était peu aimable lors de mes deux arrivées. J'ai d'abord pensé qu'il s'agissait d'un cas isolé, mais cela s'est reproduit lors de mon second séjour. L'accueil et la chaleur de la réception sont essentiels pour bien vivre l'expérience client. J'espère donc que la direction s'efforcera d'améliorer la constance du service. En résumé, je tiens à remercier le personnel masculin qui a rendu mon séjour plus agréable.

We were there with my daughter just for some days and spent to receive PADIS diving certification due to the coach Lin and Head of diving center John, see the Mallball paintful food market and see the local life in seaside. The seawater is clear like glass, plenty of sealife under the leg even close to the beach, awesome surrounding - mountains, tropical vegetation and fancy restaurants and hotels along the beach and of course local boats looking rustic and gorgeous. The food was delicious, staff was friendly. Everything was the best!

Le complexe était assez calme, c'est ce que nous recherchions, mais nous avions l'impression d'être hors saison. Il y a eu quelques travaux de rénovation et le restaurant a fermé un peu plus tôt que nous l'aurions souhaité. (il n'y avait aucune information sur la rénovation lorsque nous avons réservé le complexe) Ceci dit, le complexe était très propre et bien entretenu.