Hôtels 3 étoiles à Kansas, États-Unis

L'hôtel est dans la ville, la chambre est relativement nouvelle et très propre, le petit déjeuner est bon

I stayed here for two nights during the World Cup weekend and paid about $366. Unfortunately, I don’t feel the stay was worth the price. When we arrived, the room key cards weren’t working, so hotel staff had to escort us upstairs and manually let us into our room after we had already carried all of our luggage. That was a frustrating way to start our stay. The elevators were also malfunctioning. Each time we needed to use one, we had to call the front desk so an employee could operate it remotely. Having both the key card system and the elevators not functioning properly is a major inconvenience, especially for a hotel charging premium rates during a busy event. What disappointed me the most was the way my concerns were handled. I asked whether the hotel would consider some form of compensation for the significant inconvenience. Instead of showing any empathy or offering a solution, I was essentially told that if I wanted my money back, I could leave. As someone who had driven 16 hours from out of town, that wasn’t a realistic option. I later contacted Trip.com to express my concerns, and the overall experience left me feeling that customer service was lacking when guests raised legitimate issues. The room itself was acceptable, but the combination of the broken key card system, unreliable elevators, and dismissive customer service made this a disappointing stay. I would not choose to stay here again.

Such a beautiful place to stay. I loved the location as well. We stayed in the Mayan room. I loved everything about it. The o my thing if I could change it would be little more space in the rooms. We found that we was dancing around each alot and could hardly move to get luggage situated. So that part left me little flustered for lack of space in that aspect. Otherwise I have absolutely no complaints. Was very clean and the bed and pillow was like sleeping on clouds. Loved that very much. Was so very comfy and cozy. Loved how they bring your room service with morning breakfast that was nice. The stay felt romantic and overall we had a great time and I would definitely stay again. Im sure we will be returning for yet another anniversary. We was here celebrating our 25yr anniversary and it was perfect! The staff are accommodating and friendly and the chateau is stunning. I highly recommend to others who are looking for a fun different themed room with a jacuzzi too. Lots of TV channels they offer as well. Thanks for everything!

The hotel was clean and staff were friendly.  However, there was nothing but ice as far as amenities go.  The snack station was there, but there was nothing in it to buy.  There were no vending machines.  The included breakfast was a few prepackaged muffins and nutrigrain bars, coffee and juice.   I have attached pictures of the room.  Door frames were completely broken.  Door would hardly open or shut.  The toilet seat was broken, the exhaust fan was hanging from the ceiling in the bathroom, and the smoke detector was hanging by the wires.  The shower would not turn off if you tried to take a bath, and the plug did not work to keep the water in the tub when attempting to take a bath. Most of these issues are routine maintenance items.  For $87.14, I would at least except a well maintained hotel room.  Room 118 was not that room. Thank you for the opportunity to submit a review.

Il faut réparer les installations.

La location est vraiment solide, avec un repas décent sur la rue. Les chambres étaient propres et les lits étaient très confortables. Le personnel était ami et professionnel, mais j'ai eu une vibe bizarre de leur part. Je ne suis pas sûr de ce qui était à propos. Cette chaîne d'hôtel réduit certainement les coûts lorsqu'il s'agit de choses comme le savon, le shampooing, le papier toilette, et d'autres équipements de chambre. Tout cela se sentait super bon marché. Le petit déjeuner était acceptable. Pas beaucoup d'options. Les waffles étaient bons, les œufs étaient passables, la sauce était standard. Je ne voulais pas le manger pendant plus de deux jours en fils, mais il a frappé le point pour ce qu'il était. Je ne voulais pas éviter à l'avenir, mais certainement pas mémorable.

The queen bed was pretty comfortable, clean sheets, however the lighting was average and the bathroom smelled like smoke in a non smoking room. The floor was uneven on the first floor not great carpet and a little dated. I only stayed one night so it was okay.. Tv, microwave and refrigerator were decent.  I didn't have the breakfast, but it did smell good. Location was close to K State,  however the surroundings were old rundown buildings and vacant storage. Lighting outside was bright at night so that was good. Overall average stay. Front desk staff were nice but check in did take a while.

Le personnel est ami. Pas de problèmes de nettoyage. Parfum propre, mais pas offensif. La salle de fitness était standard mais jolie et propre. Le petit déjeuner était aussi bien. Ayant eu de la nourriture chaude et pas seulement des céréales et du toast. La douche avait une bonne pression d'eau. La piscine intérieure a l'air agréable, mais elle n'a jamais été visitée. Il est un bâtiment plus ancien mais maintenu de ce que je pouvais dire. Le toit dans la salle de bain était froid mais propre. Mon seul plainte est que l'ajustement du thermostat n'a pas semblé faire une différence car la salle était très froide. Je l'ai fermé pour qu'il ne souffle pas d'air froid dans la chambre, comme je ne suis pas à l'intérieur de la chambre, sauf dormir et être prêt pour un atelier. Je vais rester ici à l'avenir si je suis dans la région.

Nous aimerons les Suites d'Ambassade de Hilton! Numéro 1 raison pour sa sécurité et sa propreté! Nous y sommes restés pendant 6 nuits, et ils ont l'impression de rentrer chez nous. Ils ont un réfrigérateur, une micro-ondes, un café, une télévision dans la chambre et la salle de séjour, et le bar que nous avons demandé pour le bébé! Plus de points pour le lavabo au deuxième étage! Le petit déjeuner est super, mais, vous savez, six jours avec le même petit déjeuner? Je préfère dormir. LOL! Sérieusement, nous aimons combien notre chambre est cool!

Nous avons eu un grand séjour - partie d'un groupe de mariage et des dizaines de membres de la famille qui séjournaient dans cet hôtel. La chambre était très petite et le panneau de la chambre était contre le mur partagé avec la salle de bains ...so ”bruit” était un problème de matin.