Hôtels 5 étoiles à Jalisco, Mexique

We're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed, The food # the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying # The Sushi restaurant is just on average # The Mexican restaurant although Not so bad at all #The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it, The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again, Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated, Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”

L'app était facile à utiliser. Cependant, quand ils sont arrivés à l'hôtel, ils m'ont donné une chambre qui ne correspondait pas à ce que j'avais réservé, ce qui est beaucoup plus simple. J'ai demandé une clarification et l'hôtel a dit qu'il n'avait pas d'informations de trip.com sur le type de chambre que j'avais été confirmé et ils ont même mentionné que le code de confirmation était incorrect. Je ne recommande pas trip.com parce qu'ils ne sont pas clairs entre ce que vous réservez et ce que vous recevez

Pros: - Bonne location - De vastes chambres. - Près de Malecon. Cons : - Trop crowded - Ça fait du bruit. - Seul le réel choix pour le déjeuner est leur place de buffet - La piscine n'est pas propre - Time share - Le personnel pourrait être un peu plus amiable - Le buffet est trop occupé/crowded Le personnel de check-in a dit que le paiement n'était pas effectué et que nous devions payer pour la chambre et le buffet séparément. Après 2 heures de confusion et d'attente avec un an d'âge, il a été finalement résolu.

Le restaurant était très confortable et très confortable. Le restaurant mexicain n'était pas si bon, mais j'ai aimé le restaurant italien et le restaurant de la mer. Le complexe a besoin de plus d'ascenseurs et vous finirez par attendre beaucoup. Vous voulez aussi avoir plus de divertissement. Le bal était si amusant qu'il devrait être toutes les nuits.

It is a great hotel, the rooms are awesome and friendly staff. Great evening entertainment. Roof top gastro bar with pool has fantastic city views and delicious food and drink selection. One note to the management - The rooftop area should have a smoking area since it's open air, asking to go down 26 floors each time you want a smoke is NOT ok when you are enjoying a few cocktails, listening to music, and spending time there.

The place was ok and food isn’t bad Restaurant staff always wanted a tip The hotel desk isn’t helpful at all Whatever requested we made they said yes but never followed Like a booking at restaurant they didn’t make for us Or when we asked for some amenities they said yes but never came No one picked up the phone at night but they said they had 24 hours room service

Le service de l'hôtel est enthousiaste, la nourriture est fraîche, le goût est beaucoup plus élevé, vous pouvez également manger tous les types d'œufs et d'œufs de pommes. Le transport est également confortable, il y a un hôtel en bas, une hygiène sûre et propre. C'est un peu vieux, le bouton de l'élévateur peut parfois se déchirer 🎅🏿

The Service was incredible. The waiters and all staff were very friendly. The hotel is chill and it was not very busy during my visit. I always found room next to the pool, or in the beach and at the restaurants.

Hi, 3 Things to improve: -Bigger bottles of water in the room or 2 more bottles. -Faster room service and Bar service. -Better lightning in pool area. Nice facilities an the staff is very kind. Thanks

Estupenda opción, instalaciones de primera, la atención de Arturo del Lo by Bar, el Staff del Wine & Steak Restaurant y la comida hizo que la experiencia fuera espectacular, el Cheff fue personalmente a la mesa y le pude expresar lo excelente que estuvo absolutamente todo…!!