Hôtels 5 étoiles à Bagmati, Népal

Excellent Stay and Warm Hospitality at Mercure Kathmandu This was my first time visiting Kathmandu, and Mercure Kathmandu truly left a wonderful impression. From the moment we arrived, the service and hospitality stood out. A special mention to Paras, who picked us up from the airport and helped us with check-in. He was exceptionally kind and professional, and even shared some very useful information about getting around Kathmandu — which really helped us make the most of our trip. We had booked a room with breakfast for only one person, but the hotel kindly extended complimentary breakfast for both of us — a gesture we truly appreciated. The room itself was awesome — clean, comfortable, and well-equipped. The toiletries were complete, even including a razor and shaving cream, which was a nice touch. Overall, the staff throughout our stay were consistently helpful and friendly, making us feel very welcome. Highly recommend Mercure Kathmandu to anyone visiting the city — great service, comfort, and warm hospitality all around!

Le restaurant Skyline est le meilleur au soleil de cet hôtel. Ils ont un plancher en verre transparent pour regarder tout sous vos pieds. Vous pourrez également profiter du petit déjeuner buffet au même restaurant si vous vous y trouvez. La salle de bains et de sauna sont à 9 étages. La chambre est super propre et odeur belle ! Je suis surpris par le système A.C. Vous pouvez me croire que c'est très rare de trouver à Kathmandu ! Tout est très bon du début de l'arrivée et jusqu'à la fin. Ils ont un transport gratuit à l'aéroport. Je recommande donc très fortement de réserver les dernières nuits au Népal et profiter d'une soirée relaxante ici!

Hotel Country Villa was a great stay with some disappointments. The location is perfect with a great view from all around the hotel. The service and staff were great all around with some exceptions. I booked 3 rooms for a total of 5 people with non non-refundable plan but due to a decrease in the number of people from 5 to 4, the hotel agreed to cancel 1 room for free for us. Although the process took some time and some pushing from Trip.com agent I am grateful for the free cancellation. One of the rooms I booked, the Junior Suite was for my partner and me for a short honeymoon kind of stay. The room was well designed and had great views but the in-room Jacuzzi needs maintenance. The outdoor pool and Jacuzzi were also great and the pool staff let us use them more than the closing time. The disappointing part of the stay was during breakfast. The buffet was amazing but the glass I used for juice had lipstick stains which I noticed after drinking from it. I am a male who doesn't use lipstick so it was clearly not mine. When I complained to a staff member who seemed to be a supervisor of some sort, instead of an apology, he laughed and asked us ”Are you sure that it's not yours?” After that, he took the glass away and brought a new glass of juice but the juice was different from the one I was drinking. We were completely shocked by this as it was not a rookie staff that did this but rather a supervisor. Overall, we are satisfied with the whole stay but the lipstick on the glass has left a bad aftertaste.

The Hotel Barahi Kathmandu is in a great location, walking distance to great souvenirs in Thamal, tourist sites like the Garden of Dreams and the former Royal Palace. The hotel staff were so friendly, engaging and helpful. The hotel has a pool up on level 7 with great views of Kathmandu. The only flaw with the pool is it is surrounded by the restaurant, so no one swims in it. I had a suite the room was beautiful, very happy with the cleanliness and room service. The only flaw with the room is that it backed on to the service area for staff who were all working very hard, but there was banging and clanging all night and morning.

Les installations environnementales sont magnifiques, la piscine dispose d'un restaurant d'hôtel La chambre est très grande et la terrasse est ouverte. Et vous pouvez regarder à distance les montagnes  Un petit déjeuner gratuit et de nombreuses options Il y a des fruits de bienvenue gratuits à la fin du moisson. Il y a un personnel qui envoie le couloir gratuit à la chambre. Le serveur va continuer à aider à faire la bagage dans la chambre. Le service est très bon en général.

Le restaurant est très confortable et très confortable. Le personnel du bureau de réception n'était pas très familiarisé avec son travail. 1. Je ne trouve pas ma réservation. 2. Mal calculé le nombre de nuits à séjourner 3. N'avait pas réalisé que la chambre était prépayée et allait être facturée à nouveau. Mais il a reconnu ses erreurs.

One of the finest properties in Nepal — perfect location, beautiful ambience, and excellent amenities. What truly stood out, though, was the exceptional hospitality. From the moment we arrived, the staff was warm, attentive, and went above and beyond to accommodate every request. We stayed for a birthday celebration, and their thoughtful service made it truly special. If you’re looking to create unforgettable memories, this 5-star resort is the place to be.

Horrible Service – Not Worth the Price My experience at this hotel was terrible. The only good thing about it is its location and the fact that the rooms are well-decorated and clean. However, there are many issues that made our stay unpleasant. First, the hotel still uses traditional keys instead of automatic key cards, which is quite inconvenient. On our first night, we stayed on the third floor, but there was constant noise from the fourth floor, as if someone was dragging chairs non-stop. We tried calling reception around 2-3 AM, but no one picked up, and the noise continued throughout the night. The next day, we repeatedly requested housekeeping between 3:30-4:00 PM, but no one came. Our room remained messy, and they didn’t even provide fresh complimentary water, which is usually replenished daily. When we asked for water, they told us we had to pay extra. Only after I pointed out that our room hadn’t been cleaned did they finally send water. Breakfast was fine, but dinner was a disaster. We ordered the Royal Thali, which was served in a fancy silver plate, but the taste was disappointing. Anyone familiar with authentic desi flavors would agree that it was far from good. The portion sizes were small, and for the price they charge, even four-star hotels in Nepal provide much better service. The biggest issue is the staff's lack of professionalism, especially at night. If guests face any problems, they simply don’t care. This hotel needs serious improvement in customer service and staff training. I would not recommend staying here unless they make significant changes.

cozy room, bed was big and clean. very spacious room. clean swimming pool. foods were great at the restaurant.

A comfortable stay with attentive staff during breakfast and a well designed hotel, though more breakfast options would be appreciated.