Équipements principaux : Piscine, Spa, Séance de yoga
Extraordinaire
80 évaluations
9,6/10
1 nuit
À partir de 255 €
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9.1/10
Excellent
IInvitéExcellent Stay and Warm Hospitality at Mercure Kathmandu
This was my first time visiting Kathmandu, and Mercure Kathmandu truly left a wonderful impression. From the moment we arrived, the service and hospitality stood out.
A special mention to Paras, who picked us up from the airport and helped us with check-in. He was exceptionally kind and professional, and even shared some very useful information about getting around Kathmandu — which really helped us make the most of our trip.
We had booked a room with breakfast for only one person, but the hotel kindly extended complimentary breakfast for both of us — a gesture we truly appreciated.
The room itself was awesome — clean, comfortable, and well-equipped. The toiletries were complete, even including a razor and shaving cream, which was a nice touch.
Overall, the staff throughout our stay were consistently helpful and friendly, making us feel very welcome. Highly recommend Mercure Kathmandu to anyone visiting the city — great service, comfort, and warm hospitality all around!
IInvitéThe skyline restaurant is the best at sunset in this hotel. They have a transparent glass floor to watch everything under your feet. Many locals also get dressed up and come here to enjoy the million-dollar-worthy sight. You can also enjoy the buffet breakfast at the same restaurant if staying here.
I used the swimming pool and sauna on 9 floor. The staff there are very attentive and friendly. Feel like a queen being there!
The room is super clean and smell nice! I am amazed by the A.C. System. Believe me that’s very rare to find in Kathmandu!
All is very good from the beginning of check-in and till the end. They have free drop-off transportation to airport. So I would highly recommend to book the last nights in Nepal and enjoy a relaxing evening of here!
KKrishmon DangolHotel Country Villa was a great stay with some disappointments.
The location is perfect with a great view from all around the hotel.
The service and staff were great all around with some exceptions.
I booked 3 rooms for a total of 5 people with non non-refundable plan but due to a decrease in the number of people from 5 to 4, the hotel agreed to cancel 1 room for free for us. Although the process took some time and some pushing from Trip.com agent I am grateful for the free cancellation.
One of the rooms I booked, the Junior Suite was for my partner and me for a short honeymoon kind of stay. The room was well designed and had great views but the in-room Jacuzzi needs maintenance.
The outdoor pool and Jacuzzi were also great and the pool staff let us use them more than the closing time.
The disappointing part of the stay was during breakfast. The buffet was amazing but the glass I used for juice had lipstick stains which I noticed after drinking from it. I am a male who doesn't use lipstick so it was clearly not mine. When I complained to a staff member who seemed to be a supervisor of some sort, instead of an apology, he laughed and asked us ”Are you sure that it's not yours?” After that, he took the glass away and brought a new glass of juice but the juice was different from the one I was drinking.
We were completely shocked by this as it was not a rookie staff that did this but rather a supervisor.
Overall, we are satisfied with the whole stay but the lipstick on the glass has left a bad aftertaste.
TTraveling SanNous avons passé huit jours à Katmandou et nous nous sommes sentis très à l'aise et choyés. Les chambres étaient joliment aménagées et de taille convenable. Le lit et la literie étaient confortables et la décoration moderne et de bon goût. Tout le personnel était aimable et serviable, et toujours prêt à nous aider pour tout ce dont nous avions besoin. Dipesh, le barista, nous préparait un délicieux café chaque matin et nous a recommandé un massage ayurvédique à proximité, en nous aidant même à réserver. C'était un massage exceptionnel. Le soir, Bijay, le barman, nous concoctait des cocktails remarquables et nous a servis avec une grande gentillesse. Nous reviendrons sans hésiter.
IInvitéLe restaurant est très confortable et très confortable.
Le personnel du bureau de réception n'était pas très familiarisé avec son travail.
1. Je ne trouve pas ma réservation.
2. Mal calculé le nombre de nuits à séjourner
3. N'avait pas réalisé que la chambre était prépayée et allait être facturée à nouveau.
Mais il a reconnu ses erreurs.
HHasenaOne of the finest properties in Nepal — perfect location, beautiful ambience, and excellent amenities. What truly stood out, though, was the exceptional hospitality. From the moment we arrived, the staff was warm, attentive, and went above and beyond to accommodate every request. We stayed for a birthday celebration, and their thoughtful service made it truly special. If you’re looking to create unforgettable memories, this 5-star resort is the place to be.
IInvitéWe knew the service would be good as soon as we booked, and within hours we received a welcome email, listing the ways we could contact them if we needed to.
On the pick up at the airport, they were speedy and efficient and the taxi ride only took us 20 minutes with traffic.
As we walked through the door we were blown away by the interior decoration, only then to find that hotel had been a former palace!
Historic artifacts and pictures were strewn through the hallways and the outside only matched the royal feel with perfection.
We stayed in the royal suite, with a big bed and balcony. The staff were great, the breakfast was standard for off peak times and although the location isn't in the depth of Thamel, the area most will go out for eating and drinking, it was within 30 minutes drive of most landmarks and as it was the ambassedy/ office worker area, there was a nice vibe.
There were some things that can't be controlled. The hotel did a good job of providing heat as the weather in February is still chilly.
The pollution was real. Especially as you walk nearer the streets, something to think about if you are sensitive to this. Apart from that, It was all really wonderful. Niraj Yadav the receptionist and the team, we thank you dearly.
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