Hôtels 4 étoiles à Sumatera Utara, Indonésie

Had a great stay at Grand Central Premier Hotel! The room was very big, spacious, clean, and well maintained, which made the stay really comfortable. The facilities and amenities are also great. I especially appreciated the welcome drinks during check-in, a nice touch that made the experience feel more premium. The hotel also has a swimming pool, which is perfect for relaxing after a long day. Location-wise, it’s very strategic. It’s within walking distance to the train station, making it super convenient for getting around. Plus, it’s close to Deli Park Mall, one of the nicest shopping malls in the city, so food and shopping options are easily accessible.

No hot water in the shower, a little bit seems dirty/ broken in the bathroom and it doesn’t give the feeling of real luxury, but for this price I think it’s very good still. You have a restaurant which is open 24/7 with friendly servers. The pool is shared by hotel guests with people who pay for usage of the pool, looks clean enough. Staff helped to bring luggage to the room. The location of the hotel is good, it feels a little bit less developed around the hotel tho, but there is a nice mall nearby, maybe 5 minutes with the car.

Nous sommes heureux!!!! Le personnel est si gentil et doux parlé.. nous aimons la vue... Masha Allah.. si beau.. événement nous séjournons dans la chambre standard, nous pouvons aussi obtenir la vue beatière de Danau Toba.. le petit déjeuner était délicieux.. C'est la première fois que je vais en Indonésie et je peux manger tous les aliments.. excellent.. je aimais aussi le paquet de tour gratuit... gardez-le.. la prochaine fois si je vais à Danau Toba de nouveau, je resterai à la cascade à l'intérieur du Taman Simalem Resort.. à Shaa Allah

We stayed here this time for 3 nights. We had stayed here a couple of times before. The hotel maintains its hospitality, warmness and courtious reception of customers. It was quite easy to check in and out. The staff from front desk to housekeeping were friendlyand warm. There are little things that should be paid attention to such as the menu for breakfast.. Although the spread is good but there should be some variation/changes. Overall staying here you get value for your money.

1. Situation géographique : indiquez si l'hôtel est idéalement situé et quelles attractions, centres de transport ou quartiers d'affaires il se trouve à proximité. L'hôtel est situé dans le centre-ville, à quelques pas de nombreuses attractions célèbres et centres commerciaux. ” 2. Qualité du service : Évaluez l'attitude et l'efficacité du service du personnel de l'hôtel. Le personnel de l'hôtel est chaleureux et amical, le service est attentif et les procédures d'enregistrement et de départ sont très rapides. 3. Confort de la chambre : Décrivez la taille, la propreté, les équipements et le confort du lit de la chambre. La chambre est spacieuse et propre, le lit est confortable et les équipements fournis sont complets. ” 4. Installations et installations annexes : restaurants, gymnases, piscines, centres d'affaires 5. Rentabilité : e est très rentable. ”

Overall stay is good but the amenities like bath towel is shabby and faded white color, no face towel n small towel. breakfast is really ‘local indonesian’ style . I ordered room service for dinner and its good👍. I am staying at pool terrace and view is superb at night. I love the view.

Globalement bon et serait probablement rester à nouveau. - réussi à faire des réunions vidéo en ligne comme wifi était fort - confortable et grand lit, cependant le lit était un peu teint - seulement un ascenseur fonctionnait, ce qui signifie que les temps d'attente étaient légères, mais le deuxième ascenseur était fixé à notre départ. - bonne localisation, héctique mais comme prévu, peut obtenir tous les aliments livrés - l'équipe de gym était décent, pas assez bon pour un gros équipage de gym, mais bon pour obtenir un peu d'entraînement dans - la piscine était belle et pas trop occupée

Hotel Staff is very accommodating, ensuring seamless transition from the airport to our hotel room. Shout out to Ms/Mrs Emma Simanjuntak for arranging all of it. 10/10 👍

The room was comfortable overall, but I was disappointed to find that one of the towels had visible stains on it. Towels should be clean and spotless for every guest. Housekeeping should inspect them more carefully and replace any stained towels before the room is assigned. I hope the hotel improves its quality control in this area. If you’d like, I can also  make it more concise,  more formal, or  more strongly worded.

The Hotel is super good .. Everything are amazing.. But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in .. After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?