Hôtels 4 étoiles à Sumatera Utara, Indonésie

It's my 4th time staying at this hotel. Good breakfast but the hotel is a little bit old. Also gym and swimming pool close at 8pm.

Had a very pleasant stay as the room was large, spacious, internet was easy and good, bathroom clean (except that the toilet bowl was located too close to the shower creating an unbalanced seating posture), staff very friendly and polite and rooms were cleaned promptly. However do take note that bathrobes are only available to those occupying suites, with no exceptions.  Breakfast spread was acceptable and what Adimulia did well was to top up and replenish food even nearing to the end of the breakfast service.  Overall, recommended for a pleasant experience. 

The hotel isn’t in a bad location close to shopping mall. The only bad thing is that when I checked in, they gave me a smoking room and I requested a non-smoking room, but I did check in very late early hours in the morning but did change my room on my request. I was disappointed. I did ask reception if I had breakfast included, which I did booked and she said no and when I checked again on my second night, I did have breakfast. I was disappointed. I miss breakfast on my first day. 

I had a bittersweet experience staying in this apartment. For the good things: the apartment is located strategically near city center, the room is spacious with complete basic amenities. However, there are 2 unpleasant things. First, there is no non-smoking unit except for the high-end room types. I went into a unit with leftover smoke smell, likely from previous guest. Second, the sound-proofing is terrible. My bedroom was facing a street junction, and any roaring noise from the cars/modified bikes penetrated the room as if there was no window to begin with. There was no ear plug the apartment could provide even though this was not the first feedback they have received from previous guests, and I couldn't sleep throughout the night. I booked 4 nights and immediately left after the first night. The service was pretty decent though. The customer service tried to use air purifier to suck out the smoke smell, and attempted to move me to other rooms to no avail because of similar noise problem.

This hotel is actually better than I thought it would be. I got an executive room for a really good price. The room had air conditioning, a TV, a refrigerator, and a safe. The food is cheap, even cheaper than a lot of the food outside the hotel. I had Nasi Goreng Kampung, Seafood Capcay, Corn Egg Soup, and three servings of rice, all for only 120k. And it was all delicious! There's a big variety of food and drinks in the morning, but you have to get there early!

J'ai adoré le personnel, mon séjour était agréable surtout le cadre calme soft et accueillant. Une des réceptionniste m'a le plus marqué c'était Ririn. Elle était wonderfull. Je vous conseille ce hôtel

Tout d'abord Le personnel est vraiment gentil et bien formé La nourriture est bonne La clé à améliorer sera 1. Entretien (dans l'ensemble, la chambre d'hôtel est vraiment vieille, a besoin d'être rénovée) 2. Lutte antiparasitaire (beaucoup de fourmis dans la chambre) 3. Les appareils électriques doivent également changer, par exemple mon sèche-cheveux est extrêmement vieux et desserré Dans l'attente du prochain séjour

Services is very good. The staf is very helpful and polite. The restaurant are very clean with variety of foods and fruits. Rooms are clean and tidy with good inroom air cond. The wash room are clean with bathtab with hot and cold water for shower..

Here’s a well-structured, balanced, and professional 5-star review for **Emerald Hotel**: --- **★★★★★ Exceptional Stay – Highly Recommend!** My recent stay at **Emerald Hotel** was absolutely fantastic! From the moment I arrived, I was impressed by the **warm hospitality, elegant ambiance, and attention to detail**. Here’s a breakdown of my experience: ### **📍 Location** Perfectly situated in a **convenient yet peaceful area**, close to major attractions and public transport. Whether traveling for business or leisure, the location made everything easily accessible. ### **🛏️ Room & Cleanliness** The **room was spacious, modern, and immaculately clean**, with a comfortable bed and high-quality linens. The housekeeping team did an excellent job maintaining freshness daily. Loved the **stylish decor and city views**! ### **👨💼 Staff & Service** The **staff went above and beyond** to ensure a pleasant stay. From the friendly front desk team to the prompt room service, everyone was professional and accommodating. Special thanks to [Name, if any] for their outstanding assistance! ### **🍽️ Dining & Amenities** The **breakfast buffet was delicious**, with a great variety of options. The on-site restaurant also served excellent meals. Other amenities like the **fitness center, pool, and free high-speed Wi-Fi** added great value. ### **💸 Value for Money** While not the cheapest option, the **quality of service, comfort, and facilities** made it worth every penny. No hidden charges—just a seamless, luxurious experience. ### **✅ Final Verdict** I would **definitely stay here again** and recommend Emerald Hotel to anyone looking for a **refined, hassle-free, and memorable stay**. Perfect for couples, business travelers, and families alike! **Thank you, Emerald Hotel—you made my trip exceptional!** --- This review highlights key strengths while keeping it genuine and engaging. Let me know if you'd like any adjustments (e.g., more focus on business amenities, family-friendliness, etc.)! 😊

Le chauffage d'eau pour boire est très ancien, il y a beaucoup de formation du personnel à l'époque et il faut être peint pour ne pas nuire à l'image de l'hôtel bien établi.