Hôtels 4 étoiles à Riau, Indonésie

Here’s a balanced, honest, and respectful review of Aryaduta Pekanbaru, focusing on your family experience and the issues you faced: ⸻ ⭐ Family Stay Review: Aryaduta Pekanbaru We recently stayed at Aryaduta Pekanbaru for a family trip, and while the hotel has a good location and a well-known brand, our experience was below expectations. 👥 Front Desk Experience The check-in process was disappointing. The front staff were not friendly, and there was very little warmth or hospitality. Even though our room was already ready, they were very strict about only allowing check-in after 3pm, which made things inconvenient—especially for families travelling with children or elderly. 🏨 Room Condition The hotel is quite old, and it shows. • The room had a noticeable old smell when we entered. • The toilet wasn’t very clean, and water leaked out into the room area, which was uncomfortable and unsafe for kids. • Overall, the upkeep and cleanliness were not at the standard we expected. 🏊 Facilities We went to the pool area but found no staff at the pool counter, which made it difficult to request towels or assistance. The pool area itself is decent, but the lack of staff presence made it feel unmanaged. 📍 Location The hotel is in a convenient central area, close to malls and food outlets, which is the main positive point. ⸻ ⭐ Overall Rating: 2.8/5 Aryaduta Pekanbaru has potential because of its location and brand, but the hospitality, cleanliness, and maintenance need significant improvement. For families, the strict check-in policy, room condition, and lack of staff attention made the stay less comfortable than expected. This review reflects our genuine experience, and we hope it helps the hotel improve and guides other travellers planning their stay.

En général, il a été une bonne expérience de séjour dans Novotel Pekanbaru. En fait, c'est la troisième fois que je retourne pour mettre cet hôtel. Le fait qu'il est propre et les chambres sont spacieuses et certainement l'un des meilleurs hôtels de la rue.

To go hotel in Pekanbaru - I stayed at Fox Hotel Pekanbaru and was impressed by the hotel’s overall quality. The room was well-maintained, with a comfortable bed and modern amenities. Service was efficient—staff members were attentive and quick to assist with any request. The breakfast selection was satisfying, and the hotel’s central location made it easy to access nearby attractions and dining options. I would recommend this hotel for both business and leisure trips. As the hotel is connected with Pekanbaru Exchange, its offer a good place to wrap your night with some movie time in cinema and going back to hotel for rest

Welcoming staff, nice clean room and great location to the airport for a short stay. Room service was fast and food/drink delicious! Thankyou :)

L'hôtel est situé dans une situation fantastique. L'hospitalité était excellente et le personnel était incroyablement ami. Les chambres étaient sans place, et l'équipe de garde-fous a fait un travail incroyable. Un cri spécial à Menda du bureau de front, qui était toujours merveilleux et nous a salués avec un beau sourire.

The Grand Zuri Duri is an excellent hotel that offers great comfort and high-quality service. The rooms are clean, spacious, and well-maintained, ensuring a pleasant stay for guests. The staff is friendly, professional, and always ready to assist with any needs. The hotel’s facilities, including the swimming pool and gym, are well-equipped and add to the overall experience. The restaurant serves delicious food with a good variety of options. Whether for business or leisure, Grand Zuri Duri provides a relaxing and enjoyable stay, making it one of the best choices in the area.

Such a nice hotel to stay and near with the mall. The room are big and clean. Staff also helped and friendly

Comfortable hotel about 30 minutes from the airport, located near a park and government buildings. The staff were very friendly and helpful, especially Mr. Iman, the petite morning-shift concierge staff (unfortunately I didn’t get his name), and the housekeeping staff who assisted with the extra bed and recommended great places to visit. Check-in by Mr. Agung was smooth. Breakfast was good. Overall, this was my first stay at The Premiere Pekanbaru, and it was a pleasant experience. Highly recommended.

Kebersihan kamar baik, kamar mandi kurang ,ini foto kamar mandinya, sela / nat keramik hitam ( berlumut), menu sarapan enak, pelayanan sangat baik

Bon service, propre, la nourriture est également délicieuse👍 Mais à la piscine beaucoup de gens ne portent pas de maillot de bain😊 Il vaut mieux qu'il y ait des règles... Dans l’ensemble BON👍👍