Novotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts.
The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors.
While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang!
Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis.
Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional.
Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!
Plus points
Pool Is very good
Gym is very good
Smooth check in
Minus points
The Transmart mall next to hotel is deserted mall
WiFi is very bad
Breakfast maybe good for local Indonesian.. But for international travellers almost nothing is there
No vegitarian options or breads etc either
On top.. Compared to other hotels expensive
Worst part... Service.. Not sure why such a hotel asks for a deposit in cash and with paperwork.. Imagine a international traveller..
Also they will keep pestering you with calls to checkout by 12
I stayed with my children. Even though it is an old hotel, everything is still very well maintained. All staff are very friendly with greetings when meeting guests. Unfortunately the bathroom toilet does not have a bidet. And the lighting in the bathroom is very minimal. But overall I was satisfied spending the night at this hotel.
never knew the restaurant for breakfast only served indonesian food.
and just my preference i dont like the shower.
staffs are friendly and helpful, good job!
me and my family stay here for my wedding and overall is good
Hotelnya bagus di tenerh kota, dkt dgn mall jadi gampang kemana mana, fasilitas lengkap, worth it to buy deh, next time bakalan staycation disini lagi 🥰🥰🥰
I stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.
Hotel baru, lokasi yang sangat strategis. Sayang handuk hotel sudah bernoda dan kualitasnya tidak baik. Menu breakfast beragam namun rasanya biasa saja.
Booked from Trip is cheaper than booking directly from hotel. We got problems initially but the management solved it quickly. Staff are friendly, particularly Mr Febri and few staff from the housekeeping.
Room was clean. Amenities are standard. There is no hairdryer, you need to request it.
It’s previously named Grand Zuri. However, it’s still well maintained. Even though some moulds are seen in the bathroom.
Breakfast is standard, nothing fancy. Perhaps eat local foods are cheaper and nicer.
Bought hot Americano and Cappuccino, they were good!!
Situation à proximité des restaurants, mini-marché, ATM.
Je reste à la chambre 603.
Malheureusement, j'ai toujours eu mauvais odeur de la salle de bains de drainage.
Très bien
40 évaluations
8.7/10
Prix à partir de
18 €
par nuit
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9.0/10
Excellent
IInvitéNovotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts.
The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors.
While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang!
Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis.
Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional.
Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!
UUtilisateur anonymeHotelnya bagus di tenerh kota, dkt dgn mall jadi gampang kemana mana, fasilitas lengkap, worth it to buy deh, next time bakalan staycation disini lagi 🥰🥰🥰
LLilichngBooked from Trip is cheaper than booking directly from hotel. We got problems initially but the management solved it quickly. Staff are friendly, particularly Mr Febri and few staff from the housekeeping.
Room was clean. Amenities are standard. There is no hairdryer, you need to request it.
It’s previously named Grand Zuri. However, it’s still well maintained. Even though some moulds are seen in the bathroom.
Breakfast is standard, nothing fancy. Perhaps eat local foods are cheaper and nicer.
Bought hot Americano and Cappuccino, they were good!!
PPenikmat JalananI stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.
SShuklaAlokPlus points
Pool Is very good
Gym is very good
Smooth check in
Minus points
The Transmart mall next to hotel is deserted mall
WiFi is very bad
Breakfast maybe good for local Indonesian.. But for international travellers almost nothing is there
No vegitarian options or breads etc either
On top.. Compared to other hotels expensive
Worst part... Service.. Not sure why such a hotel asks for a deposit in cash and with paperwork.. Imagine a international traveller..
Also they will keep pestering you with calls to checkout by 12
LLielyaI stayed with my children. Even though it is an old hotel, everything is still very well maintained. All staff are very friendly with greetings when meeting guests. Unfortunately the bathroom toilet does not have a bidet. And the lighting in the bathroom is very minimal. But overall I was satisfied spending the night at this hotel.
UUtilisateur anonymenever knew the restaurant for breakfast only served indonesian food.
and just my preference i dont like the shower.
staffs are friendly and helpful, good job!
me and my family stay here for my wedding and overall is good
MmaharaniPelayanan bagus, tempat bagus, fasilitas ok. Tp sayang kemarin udah request kasurnya type Holywood, udah di acc sama admin di wa katanya udah di keep kan kamarnya. Eh pas Dateng masih tetep di kasih twin bed kasurnya. Tp ya gpplah yang penting nyaman aja masih tidurnya. Terima kasih
IInvitéGood food, but room towel and bed sheet/cover were not good enough.
It will be better to change the towel and bed sheet when it tore or the color change
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