Hôtels 4 étoiles à Californie, États-Unis

C'était très courant. Lorsque j'ai réservé un hôtel via Ctrip, j'ai été informé que la réservation avait été annulée. L'augmentation temporaire du prix était très élevée, je n'ai donc fait une nouvelle réservation que pour 2 jours. Cela montre qu'il y a un petit-déjeuner, mais en fait il n'y en a pas. Nous allons au restaurant à côté et cela coûte plus de 20 dollars américains par portion. Plus tard, nous avons déménagé au parc 55 Hilton à côté. L'environnement et le confort n'étaient pas terribles du tout. Sans comparaison, il n'y aurait pas de mal. Le seul point positif c'est que ce n'est pas trop loin pour aller à l'exposition et on peut s'y rendre à pied.

La chambre est grande, le lit est confortable et la lumière est assez nombreuses pour les interrupteurs, et le chargement est très pratique. Il y a aussi un chaud chaud pour l'aide de la couille de couilles qui dorment très bien sur la tête. La réception de l'hôtel dispose d'une piscine chaude dans la salle de fitness chaude et de la chaleur. Il a été à la nuit pendant une demi-heure. L'eau est un peu douce, mais très agréable. Les frais d'hébergement ne comprennent pas le petit déjeuner, donc pas d'expérience. Il y a un magasin de burgers à côté. Conduire 4-5 minutes et quelques endroits à manger sont très pratique. L'usine Tesla est à proximité, mais il n'y a pas de rendez-vous pour visiter. L'hôtel a 10 dollars par nuit. Le parking a également des électrodes, mais il est toujours occupé, nous conduisons toujours à Wal-Mart pour les stations de charge rapides. L'hôtel a payé mon tarif d'accès en ligne à 13 heures. Je ne sais pas si quelqu'un d'entre nous a mis un point d'actualisation. Pour demander à la réception, il m'a aidé à annuler la demande financière, mais plus d'un billet de service ne peut être annulé. Le traitement est toujours efficace, amical et très satisfaisant! L'hôtel a payé 75 dollars par avance.

L'hôtel est situé dans une péninsule, devant et après le golfe, le paysage est très beau. Il y a quelques kilomètres du centre-ville, il est pratique de conduire à la course pour manger. Il y a un parking de 30 mn par jour en dessous. L'attitude de la réception est très bonne et le séjour est rapide. Les installations sont un peu vieilles et il y a un petit balcon qui peut regarder le paysage de la mer. La salle de bain est généralement propre, mais le salle de bains a trouvé un bélier.

I stayed in CitizenM with my wife and one of my friend from May 15-22 for a conference at Moscone Center. The location is quite strategic; not only is it walkable to the Moscone Center from here, but also it is walkable to several places you should go to in San Francisco, such as Union Square, starting point for the renowned cable car, SF MOMA, and Yerba Buena Garden. There are also several public transportation accessible nearby, such as BART, Metro, Muni buses, streetcars, and cable cars, so it is very strategic for sightseeing around San Francisco. The facilities offered by the hotel are quite complete for my needs. The room is neat, albeit not so vast, and quite high tech, since there is an Ipad in the room that acts as the command control to the room, so you can control the TV, the curtain, the lamp, even when you want your room to be cleaned from that Ipad. There is also a gym that is open 24 hours with several devices and a water station. Its co-working space is also neatly designed and very comfy. There is a restaurant in the hotel, dubbed canteenM. It provides breakfast, and there are also several foods and beverages that can be ordered. Other than that, the hotel staff are very helpful. They told us that we can ask for water in the canteen and they will provide it. Sometimes we also asked them for help with providing hot water for us making instant noodles, and they helped us. They also showed us a microwave that can be used. If there is one thing that can be improved; since we stayed for quite a long time, we noticed that the breakfast options, although still quite various, are quite similar from day to day; scrambled egg, chicken sausage (oh it's so delicious it is to die for!), bagel, toast, pastries, salad station, cheese, and smoked salmon. There is also bacon, ham, and salami in the option (obviously I cannot eat it). Oh, there are some beverages also, like coffee, tea, and juice. You can order some of the coffee (try ice mocha with half and half and additional chocolate, if I may recommend). One thing that may be different is one day they served roasted tomatoes, another day they served roasted potatoes. There is also some variety in the pastries, but that's it. If I may suggest, maybe you can add one or two options of foods that reflect the diversity of San Francisco, like maybe some Latino foods on one day, Chinese food on another, or Italian, Filipino, Vietnamese, or others. This kind of additional variety may spice up our breakfast options, especially for someone staying for quite a long time like us. Overall, a very nice experience at CitizenM San Francisco. Keep up the good job!

Upon check-in, I was asked to pay for the room, which I did. However, I noticed the amount charged was higher than the total from my original booking. I asked the receptionist (I believe his name was Raul, though I’m not entirely sure) why that was. I explained the amount I had been quoted during booking. He then mentioned, almost as an afterthought, that a $150 deposit is taken at check-in. I told him this should have been communicated before processing the payment, as it’s standard practice to inform guests of such charges upfront. While I wasn’t pleased, I went ahead and paid. I also mentioned that I had submitted a request in advance for a room away from the elevator with a good view. He told me the hotel was fully booked, which confused me, since I had booked well in advance and included my request at the time. He assigned me Room 503, which was directly across from the elevator, not away from it. I didn’t want to complain as I had just traveled over 12 hours from London to San Diego and was extremely tired. I planned to grab some dinner and get straight to bed. However, the room was quite noisy—there was a lot of hallway activity, and the family next door had their TV volume quite high. I decided not to go downstairs and complain, hoping I could just fall asleep. Unfortunately, I was woken up around 3 a.m. by a crying child, and again at 5 a.m. At that point, I was extremely frustrated and went to speak to the receptionist on duty, Matthew. I explained everything to him, and he was very understanding. He said there was availability and offered to move me immediately…this was surprising, considering the earlier claim that the hotel was full. He moved me to Room 204. While it wasn’t far from the elevator either, he assured me it would be quieter since there were no large families on that floor. He was right—the room was much more peaceful, and I appreciated his help. At checkout, I saw the same receptionist who had checked me in and decided not to approach him. Instead, I spoke to Antonio at the other desk. I asked about the deposit, and he informed me it would take 2–3 business days to be released. Naturally, I wasn’t thrilled to hear this, especially after the earlier issues, so I shared my entire experience with him. He apologized sincerely and mentioned the initial receptionist may need additional training, which they would look into. Overall, the stay was decent for a short 3-night visit, but the start could have been handled much better.

My first impression walking into the lobby, many people eating outside food and drinking in front of the front desk. Overall seems like the carpet in the hallway is new install, room is clean but the sofa is a little bit old, bathroom towel can be upgrade to better quality, body wash gel is empty, coffee machine seems like a long time nobody used kinda dirty.

Bel hôtel propre ! Le centre est à proximité, ce qui est un inconvénient, et il y a des sans-abri à proximité, mais c'est San Francisco ! L'arrêt de trolleybus 31 pour Ocean Beach se trouve juste à côté de l'hôtel. L'hôtel dispose de tout ce dont vous avez besoin : shampoing, gel douche, après-shampoing, sèche-cheveux. Le linge de lit est propre. Thé, café, eau citronnée gratuits. Et le plus surprenant, c'est que le prix est très raisonnable, environ 60 $ la nuit (novembre 2024). Ils nous ont permis de laisser nos affaires après notre départ. Ils parlent anglais et espagnol, ce qui est très pratique pour moi !

La chambre est grande, la salle de bains intérieure est propre, pas de serrure.

Lors de la rénovation, l'état sanitaire général est bon et le service est sympathique. Très proche de l'aéroport, un service de location de voitures est disponible. Il y a des restaurants Subway et thaïlandais à proximité en bas, qui conviennent aux estomacs chinois.

Le personnel de l'hôtel était très sympathique et serviable, même le personnel de nettoyage ! J'ai adoré l'ambiance ! L'hôtel était spacieux et propre ! On nous a même offert des biscuits frais en guise de bienvenue ! Le seul bémol était l'absence de poubelle dans la chambre et le bruit incessant des locataires de l'étage. Il y a de nombreux restaurants coréens à proximité, mais les prix sont assez élevés.