Publiée le9 oct. 2024|Chambre de sélection (lit queen size)
TinaMThis is the first time I've had an absolutely 10/10 experience with any hotel. This particular hotel also outranks every other Marriott I've ever stayed at. I genuinely could not think of a single negative point. I was only in Nanjing for 2 nights, in town for a meeting, and I'm so glad I chose to stay here.
Firstly, the room is exactly as advertised. Marriott hotels always have the fluffiest pillows, but this particular hotel had the most HEAVENLY pillows. The bed was so comfy that I ended up postponing my day plans just so I could sleep in! I didn't realise how desperately I needed that rest and recuperation, and am glad I chose to stay here and get what I needed. Also, this hotel does not skimp on the water - most hotels will only give you 2 tiny bottles a day, which if it's blazing hot outside, can be frustrating, especially if you want to boil water for tea/coffee in the morning. This hotel provides 4-5 complimentary bottles of water per day. In many ways, I felt like they anticipated what I'd need and would provide it before I even had the chance to ask. There is also an ironing board stowed in the room, which for me was a lifesaver as I had an important meeting.
As other reviewers have mentioned, the location is indeed fantastic. I was so relieved to find that after a long train journey, I only needed to hop on the subway for 1 stop - I didn't even need to exit the building, as the hotel is located inside the mall connected to the subway station.
The breakfast spread is not too bad either, with the highlight for me being the espresso machines. When I tell you this machine delivers the most divine coffee in 10 seconds, I am not kidding. It was one of my favourite things and a great way to kickstart a busy day.
At check-in, the reception staff ensured they gave me all the info I needed. I noticed this is often skipped at other hotels as staff are shy or reluctant to speak in English, which results in foreign guests missing out on relevant info or complimentary perks - but the Marriott team refused to let language be an obstacle. I was glad to learn free snacks and coffee were available in the executive lounge each evening. While I was there, the executive lounge manager - I think her name is Sheila, apologies if I've gotten this wrong - took the time to introduce herself and ask if I needed anything. She was so polite and genuinely seemed to want to improve the experience for guests. To me, these small touches are what set a service-oriented luxury hotel apart from others.
On my first night, I'd arrived pretty exhausted after having sat on a delayed train for hours, and I wanted to order takeaway as I didn't have the energy to go out. They have ******* lockers positioned right at the hotel entrance, which you can unlock with your phone and collect your deliveries. Being a foreigner who doesn't understand Chinese very well, I wasn't sure how to navigate this, but the reception staff went out of their way to help me, ensuring they stayed with me until I'd collected my parcel - it was not at all necessary for them to help me so much, but they did, and I'm very grateful for that :)
I spent the entire month traveling in China and so, looking back, am able to compare all of the hotels and experiences from this trip. This particular hotel ranks 10/10 for me not only because of the location, but also because of the kindness and professionalism of staff. Things can sometimes be confusing or overwhelming for foreigners, and this was the only hotel where staff didn't hesitate to rush in and offer to help, no matter how small the issue. Even the gentleman at the coffee bar in the lobby was so kind and polite - and might I add, everyone at this hotel speaks English, so they really do cater to an international crowd. Housekeeping staff too were very sweet, always greeting you and asking if you needed extra bottles of water.
Thank you for a relaxing, delightful stay! I hope to come again and stay longer next time.
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Prix par nuit à partir de :3 212 TRY
Publiée le3 oct. 2024
Invité
Équipements : Le B&B est très proche du site pittoresque de Laomendong. Je m'attendais à du bruit, mais c'est très calme. On se croirait dans un endroit paisible au cœur d'une ville animée.
Hygiène : Je l'ai commandé pour la désinfection UV. C'était vraiment propre. Le gobelet à brosse à dents a été désinfecté par la dame et apporté dans la chambre. Il était sûr à utiliser. Il y avait aussi des lingettes alcoolisées dans la chambre, ce qui était vraiment réconfortant pour les personnes atteintes de mysophobie.
Service : Le personnel du B&B est très enthousiaste (il y a aussi un gros Corgi dans le magasin - Wheat🌾super mignon hahahaha)
Le petit-déjeuner est également bon. On y trouve des fruits de bienvenue, de l'eau minérale, du coca et du café gratuits. Le patron m'a également offert une petite boîte de thé Yuhua à mon départ.
Je souhaite au patron une entreprise prospère💰💰
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Prix par nuit à partir de :2 839 TRY
Publiée le8 mai 2024
Utilisateur anonyme
La chambre était agréable et la réception était très accueillante. Quand j'ai vu qu'il s'agissait d'un lit double pour deux personnes, j'ai été surclassé dans une chambre twin gratuitement. Le ménage a été très minutieux et les articles jetables ont été remplacés. près de Pingjiang Road et il est facile de prendre un taxi. Pratique, le seul inconvénient est que la route est en construction à proximité, ce qui rend la marche un peu difficile.
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Prix par nuit à partir de :2 353 TRY
Publiée le15 juill. 2026
LingbingxueerC'était le Sheraton Wugong, maintenant c'est Pan Pacific Hotels Group. L'arrivée en voiture, depuis la rampe jusqu'au hall de l'hôtel, est très impressionnante. Le seul problème de sécurité, ce sont les nombreuses entrées et sorties : n'importe qui peut entrer et sortir librement sans contrôle de sécurité. Le meilleur atout est une porte située à côté du restaurant Ruimian, qui donne un accès direct au site panoramique de Panmen. On peut s'y promener la nuit ou visiter le parc après le petit-déjeuner. Il faut juste se souvenir que les heures d'ouverture sont de 8h30 à 21h00 ; passé cet horaire, la porte est fermée et il faut faire un détour. La vue nocturne de l'hôtel est également magnifique. Comme il fait trop chaud la journée, on peut se promener le soir pour admirer le lac Batan Yingyue, la porte Ruimen sous la lune, et la beauté paisible de Suzhou sous la lune. Il suffit d'ouvrir une porte pour découvrir un chemin sinueux et isolé, et lever les yeux pour voir des pavillons et des étangs, révélant la rime éternelle de Suzhou. Le petit-déjeuner est assez simple. On peut aussi aller au restaurant Ruimian au rez-de-chaussée pour manger un bol de nouilles à la mode de Suzhou 🍜. En été, il y a beaucoup de moustiques dans le jardin, alors n'oubliez pas de prendre des précautions contre les moustiques.
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Prix par nuit à partir de :2 198 TRY
Publiée le18 juill. 2026|Zhongshan Jingxuan Exceptional Twin Beds Room
Invité入住酒店🏨體驗很棒,屬於校園裡的準四星賓館,環境安靜雅緻,滿滿書香氣息。房間空間寬敞,衞生做得十分到位,床品柔軟舒適,隔音效果很好。前台辦理入住效率高,服務温和得體,免費停車。位置靠近紫金山、中山陵,出行遊玩很方便,不管出差還是旅遊都很合適,性價比很高
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Prix par nuit à partir de :2 022 TRY
Publiée le16 août 2024|Chambre lit queen de luxe
Utilisateur anonymeEnvironnement : Dans le quartier des affaires, il y a aussi une supérette en bas. C'est très pratique pour acheter des choses. Il faut glisser sa carte dans l'ascenseur pour accéder à l'étage.
Service : Il suffit de contacter l'hôtel lors de l'enregistrement. Ils sont très responsables et enthousiastes.
Équipements : ils sont tous complets et l'espace de la pièce est grand
Hygiène : Propre et bien rangé
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Prix par nuit à partir de :3 832 TRY
Publiée le8 sept. 2023|Chambre Élément
Invité
Now, I can sit here and tell you that we’re staying in an eco-friendly hotel that even though you’re inside its high glass windows gives you an outdoor vibe. I can even sit and talk about the saline pool, its state-of-the-art gym and list all the amenities; and I can even talk about the number of rooms and the fact that as we speak there’s an international summit going on here.
Somehow that won’t speak about my experience here at this hotel. Elements (by Westin) Suzhou Science & Technology Town does have all of the above BUT what I love about this hotel is its Staff. I love the fact that they seem to be always be here. I somehow believe that they live onsite because they’re always around.
In the morning, even before I enter the Salon I hear, “Nǐ hǎo Marsha” from the Breakfast Host, followed up by the nice lady in the Salon, smiling at me and ushering me to the coffee machine, while handing me my 2 brown sugar packs. She knows my morning habits so quickly. Not only that, because they knew Peter was missing from my breakfast table for a few mornings, they now signal to me with take away containers for Peter, to have his breakfast in the room.
When we need to go anywhere the young ladies at the Front Desk (no matter which Shift) are always either asking us where we need to go so that they can call a CASH taxi to get us to our destination. One of them even came with me one day to the Bank of China’s ATM and sat in the taxi while I went in and conducted my business and accompanied me to the Campus to visit Jon-Marc. Yesterday, one of them even used her own Didi account to get us transportation back to the hotel and we reimbursed her (and walked away while she was trying to give us back our change because we knew she wouldn’t have taken the Tip as is their custom). How else could we have shown her how grateful we were for her kind gesture?
Then there is Simon Jiang, the General Manager, who speaks perfect English and is always there to assist and offer suggestions of things to do and places to go. Simon was the one who actually explained to me that you can’t just walk into a pharmacy and get anything without a prescription. What I can tell you is that even though he is the GM he is always on hand assisting the staff with their work. Even though there is a clear hierarchy here, he takes off his jacket and assists in the kitchen, you can sometimes see him helping the older ladies bring out the heavy equipment (if needed) when they’re cleaning the floors, clear tables, etc.
Or Alex Ju, the Assistant General Manager, who accompanied Peter and I to the hospital and stayed and spoke with the doctor and the international insurance department on our behalf (in Mandarin) to make everything a little easier for us.
These people are the ones who have made my stay here memorable and I can honestly say that its because of them that I would recommend Elements by Westin in Suzhou to ANYONE who wanted a place to stay without hassle and with a host of helpful, courteous, friendly staff. It has been my pleasure having encountered such warm, friendly, delightful and gentle human beings.
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Prix par nuit à partir de :2 564 TRY
Publiée le6 mai 2026
AIKOHUANGLa sœur de la réception était enthousiaste et elle avait envoyé des repas de poissons pendant son séjour. Elle explique les installations de l'hôtel, la chambre est grande, la chambre familiale peut vivre près de 4 ou 1 ou 1 petit. Après tout, il y a deux lits. L'unique défaut est que le goût du bain est un peu grand. Je ne sais pas si c'est la raison pour laquelle le premier étage, Un peu humide, la fenêtre ouverte est ouverte, les installations sont nombreuses, mais il y a beaucoup d'installations pour aller aux attractions. Les installations de l'hôtel ne jouent pas fondamentalement, le petit déjeuner n'est pas beaucoup, mais le goût est bon
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Prix par nuit à partir de :993 TRY
Publiée le21 avr. 2026
Lisichenga06
L'emplacement de cet hôtel est vraiment excellent. À seulement cinq minutes à pied de la rue Shantang, c'était très pratique pour voyager avec des enfants. Le jardin Liuyuan est également très proche, on peut y aller à pied. La station de métro n'est qu'à trois ou quatre minutes, les transports sont donc extrêmement commodes. La chambre était propre et bien rangée, la dame qui a changé les draps était très attentionnée, et la réceptionniste était douce et aimable. L'expérience globale de notre séjour a été très bonne ! On nous a même offert un petit cadeau de bienvenue.
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Prix par nuit à partir de :2 071 TRY
Publiée le19 mai 2026|Chambre Standard 2 lits
UntamedFootprintsLocation is convenient as there is a mall, night food street and a nearby tram station.
The front office is located on the 5th level; not on the ground floor. But there is an entrance on the ground level for hotel guests. The front office lady who did the room check-in for us is helpful. However, the rest are less than friendly.
There is an in-room safe which is rare for hotels in this category. When we attempted to use it, we realized that it couldn’t be locked. Front office sent a maintenance staff who encountered the same problem. As a result, he replaced it and the issue was resolved.
There was an eye-opener incident with the in-room safe which convinced us not to use it. We returned to our room on the second night (21st March 2026) and couldn’t open the safe door. After a few failed attempts, we contacted the front office which sent the same maintenance staff who replaced our safe the previous night. To our surprise, he opened the safe with his personal code. I would think a decoder or gadget of some sort would be required in order to open the safe.
There was central air-conditioning which proved insufficiently cold. We had to open the window to cool down the room.
Terry slippers were not the standard setup. Plastic slippers were provided. However, terry slippers were provided upon request.
Plastic bags are not provided with the rubbish bins. Unhygienic!
Only a box of tissues was provided. Most hotels provide 2.
The refrigerator isn’t cold enough.
Coffeemate was provided. It should be drip-coffee.
The master switch was located next to the room door which was very inconvenient. In most hotels, it’s at the bedside!
The shower cubicle floor and sink countertop have stains.
Hair-conditioner was not provided. Instead, a conditioning shampoo was!
There was only 1 wall hook. There should be at least 2.
Water seeps through the shower cubicle door. This can cause injury should one slips.
There were only 2 washers and 2 dryers. They looked like household type; unlike Atour which is commercial type thereby more powerful. In addition, you have to manually add the detergent as it doesn’t not dispense automatically. There’s pros and cons to this arrangement.
The washing and drying was a nightmare! It takes 50 miniues to wash and 90 minutes to dry. The ‘standard’ is 30 minutes to wash and 35 minutes to dry. There was one time when it took 105 minutes to dry our pants!
Timing is good; 6:30am to 10:15am (weekday) and 6:30am to 10”30am (weekend).
Breakfast was delicious and had a good range of food. It came with bread and butter pudding! Food was constantly replenished.
Staff service was excellent! They aim to please. So, 4 stars service is for the staff who served at the breakfast area/restaurant.
On the whole, we get the impression that the hotel management is trying to cut operating cost except for breakfast.
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Prix par nuit à partir de :1 803 TRY