Les lits étaient confortables et propres. Nous avons eu le toast français, le coco et le café avec crème de délire international. La piscine était vraiment vague et les serviettes avaient une condensation goutte de la zone du tube chaud. Il n'y avait qu'un port USB sur une montre d'alarme. Un vent ouvert ou une circulation aérienne fraîche serait bon. Nous avons beaucoup apprécié le personnel amical et l'expérience.
I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel.
We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms.
I want to be very clear about the nature of these items:
The box was full and intact
It contained injectable prescription medications, clearly medical in nature
The medications were stored inside the refrigerator, not left out in the room
These items were obviously not trash and are easy to identify as medical supplies
Given these facts, I find it extremely concerning and unacceptable that:
The items were apparently discarded or mishandled, and
No attempt was made to contact me to confirm whether these medically critical items should be kept.
At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications.
These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.
La première fois dans cet hôtel, très bien.
Bonne location, bonne chambre, douche et garde-robe séparées, café dans la chambre.
Il est très confortable de parvenir à un service de vacances.
Maintenance des maisons et attente de réactions assez lentes pour les services.
Globalement heureux avec le séjour
Excellent stay. I just wish there was some complimentary coffee for guests downstairs. The line to get coffee at the coffee shop down there takes too long.
C'est pourquoi vous choisissez de vivre ici parce que vous allez à Ole commerçant. Il faut cinq minutes à pied. Les installations de l'hôtel sont complètes, la santé est satisfaisante, le petit-déjeuner est également bon, le parking est pratique.
We were very disappointed to discover that there were no kitchen essentials, I guess we didn't study the fine print to understand that, but honestly.....not even a cup to get a drink out of??? No icemaker in the hotel, and no way to make ice in the freezer in the room? The pull out bed had no bedding or pillows. There was ONE roll of toilet paper for three of us for three nights. NO HAND TOWELS is ridiculous!!! When I asked about them the clerk said we should just use our washcloth. The bath towels were tiny and inadequate. But, by far....the worst thing about this place was there was NO HOT WATER in the shower!! It was clear the lever had been purposely adjusted to stop in the straight up position not allowing the lever to be turned left toward the hot water side. After we all had to endure a lukewarm shower I asked at the desk about it and was told we would need to exit the room for their repair person to adjust it. So we did. The next morning? Even colder!!! That alone, I believe warrants a full refund. OH.......and to top it off....a crazy lady shouting profanities was in the parking lot and the desk clerk solved the problem by...bringing her into the hotel to be with all of us. How is this right? How is this any way to run a brand new hotel. How is this place worthy of the Choice hotel brand? It is not. I fully expect a representative to contact me for a partial credit. Cold showers are not what I paid for. Thank you.
Room was spacious. Large tv with Netflix made the stay comfortable. Got a free upgrade to 2 queen bed, thanks to the front desk!
Excellent
132 évaluations
9.3/10
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8.7/10
Très bien
KKirus24La location est belle, mais il y a beaucoup de sans-abri près de l'hôtel. La chambre était propre et confortable, le petit déjeuner était vraiment bon. La mauvaise chose est qu'il n'y a pas de parking gratuit (ils offrent 59 $ de parking valet qui est super coûteux). Si vous avez de la chance, vous trouverez quelques parkings gratuits pendant la nuit près de l'hôtel (il est gratuit de 7h à 8h), alors je recommande cet hôtel si vous voyagez sans voiture.
QQIXINL'emplacement de l'hôtel semble un peu éloigné, mais il est très pratique de conduire non loin de l'autoroute. Parking gratuit. Les équipements de l'hôtel sont un peu vieux, mais l'ensemble est correct. Environ trois étoiles
IInvitéWe were very disappointed to discover that there were no kitchen essentials, I guess we didn't study the fine print to understand that, but honestly.....not even a cup to get a drink out of??? No icemaker in the hotel, and no way to make ice in the freezer in the room? The pull out bed had no bedding or pillows. There was ONE roll of toilet paper for three of us for three nights. NO HAND TOWELS is ridiculous!!! When I asked about them the clerk said we should just use our washcloth. The bath towels were tiny and inadequate. But, by far....the worst thing about this place was there was NO HOT WATER in the shower!! It was clear the lever had been purposely adjusted to stop in the straight up position not allowing the lever to be turned left toward the hot water side. After we all had to endure a lukewarm shower I asked at the desk about it and was told we would need to exit the room for their repair person to adjust it. So we did. The next morning? Even colder!!! That alone, I believe warrants a full refund. OH.......and to top it off....a crazy lady shouting profanities was in the parking lot and the desk clerk solved the problem by...bringing her into the hotel to be with all of us. How is this right? How is this any way to run a brand new hotel. How is this place worthy of the Choice hotel brand? It is not. I fully expect a representative to contact me for a partial credit. Cold showers are not what I paid for. Thank you.
__M1861199****I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel.
We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms.
I want to be very clear about the nature of these items:
The box was full and intact
It contained injectable prescription medications, clearly medical in nature
The medications were stored inside the refrigerator, not left out in the room
These items were obviously not trash and are easy to identify as medical supplies
Given these facts, I find it extremely concerning and unacceptable that:
The items were apparently discarded or mishandled, and
No attempt was made to contact me to confirm whether these medically critical items should be kept.
At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications.
These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.
IInvitéLe personnel 々 est très amiable. La chambre est également très propre! Il n'y a pas de tuyau dans la chambre, et après avoir dit au personnel, il l'a immédiatement expédié. Il y a un repas de bétail, donc je peux passer un moment très confortable.
IInvitéNous sommes entrés à partir de Hawaii, notre vol a été retardé 3 heures, donc nous sommes arrivés à l'hôtel à 4 heures, la fille au comptoir se dirigeait vers l'extérieur et nous avons vu entrer dans l'hôtel avec des bagages sans dire un mot, nous avons pensé qu'elle était juste sortie un peu, et Il y avait un autre homme dans le lobby qui nous a aidé à la trouver, mais pas de chance.
Nous étions si fatigués et attendions dans le lobby pendant une demi-heure, elle est enfin entrée et nous a donné la clé de la chambre, il ne prend que 2 minutes.
Si c'était si simple, pourquoi ne pas nous avoir donné la clé à notre arrivée, nous avons essayé de faire des appels, mais le téléphone se trouvait juste devant nous dans le comptoir avec personne à l'intérieur, il est très très frustré.
KKamamo BailonHotel was a smaller limited service boutique hotel. Locating was great for our needs (Trailblazers game) as we we're only a few minutes away from the Moda Center. The hotel is a minimalists dream. The room come across a a college dorm room, but is clean and uncluttered. It had a restaurant bar in the lobby with a Korean inspired menu. The bar draws locals from the area and had a really good vibe. Parking is $50 per night, but there options such as street parking with totals about $20 a day (Strange street parking rates...well strange to me at least 🤣) or parking garages near by for about half the cost of the hotel parking. The room rate was an awesome plus and the location made it a no brainer for us.
IIris Ng MYThe hotel room itself is not bad at all. The room is spacious, clean and tv has lots of channels to view. I’m even more surprised that the room has some yoga mat for working out.
However I would not go to this hotel again because I got woken up at 3am and 5am by the garbage truck outside. My room is located at the end of the 1st floor facing the parking lot which is just besides the garbage bins. It’s very awful to hear such noises at the middle of the night and both my family and I couldn’t go back to sleep again. It surely ruined our trip. I don’t think the hotel is that full to give us such a room and I have booked this room 2 months ago. I never know truck would come pick up at midnight…
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