**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
- baraoGuild
En général,
L' hôtel a été très bien entretenu non seulement parler de maintenance , mais aussi de l' équipement comme la fenêtre était si forte pour protéger tout le bruit alors que nous étions au milieu de grand festival !
Le personnel a été utile mais n'a pas été une initiative pour partager les informations du festival
Le toit était plus !
Amenity , no body lotion if you don't ask
En général, l'hôtel est sophistiqué et la meilleure position pour les restaurants de plage et de jolie qualité.
Enchanté !
- Minju
