Avis : Park Dedeman Almaty

Name: Park Dedeman Almaty
Address: Timiryazeva street 67/A, Almaty, 050057, Kazakhstan, Timiryazeva street 67/A, Overseas, Kazakhstan
Rating: 8.4

Park Dedeman Almaty

Timiryazeva street 67/A, Almaty, 050057, KazakhstanVoir le détail de l'hôtel

Vérifiez prix et disponibilités pour vos dates

Nous égalons les prix

Arrivée le

1 nuit

Départ le

Chambres et hôtes

Avis des voyageurs

8.4/10

Très bien

107 évaluation

Avis vérifiés

Emplacement8.4

Commodités8.2

Service8.3

Propreté8.6

Filtrer par :

Trier par :

Toutes les évaluations(107)

Évaluations positives(96)

Évaluations avec photos/ vidéo(25)

Très propre(15)

Propriétaire amical(9)

Très bien situé(6)

Bien situé(6)

Séjour remarquable !(5)

Piscine propre(4)

Piscine remarquable(4)

Évaluations négatives(11)

Invité

Chambre Deluxe

Séjour au mars 2025

Affaires

50 évaluation

10/10

Exceptionnel

Publiée le 26 avr. 2025

Hotel located very near to the atakent exhibition hall. There are several restaurant and cafe opposite of the hotel. The 2 lady frontdesk working in the 25 April, 8pm is very friendly and helpful with my request. All the hotel staff can speak English which is a plus. Overall this is a great hotel to stay if you’re attending event in the exhibition hall.

Traduire

P A...

Chambre Deluxe

Séjour au mai 2025

En couple

26 évaluation

9.0/10

Excellent

Publiée le 2 août 2025

Away from main road. Heavy traffic jam during peak hours.

Traduire

Invité

Chambre supérieure

Séjour au juill. 2025

Affaires

1 évaluation

6.0/10

Publiée le 29 août 2025

Service is poor in terms of limited supply for bottle water in room, Kazakhstan weather is very dry easily dehydrate if you do not get enough water however the locals seem do not understand this part. And, they supply paper cups for us to use in the room which means its very hard to wash for second time use. The receptionist is not well trained for English

Traduire

Miss_eclair

Chambre standard

Séjour au juin 2025

Seul

3 évaluation

8.0/10

Très bien

Publiée le 19 juill. 2025

A decent hotel with spacious rooms. Breakfast is served with a nice view of the mountains. The only downside is that it can get very noisy in the hallways, as many families with children stay here. I couldn’t get proper rest in the morning after a night flight because, despite the “Do Not Disturb” sign on the door, there were loud screams, running, and shouting from numerous kids for about an hour.

Traduire

DmitryPol

Chambre standard

Séjour au oct. 2024

Affaires

7 évaluation

9.5/10

Extraordinaire

Publiée le 26 nov. 2024

Booked tor business trip. Not far from the exhibition center. The breakfast is good but not have omelet or eggs.

Traduire

Hari

Chambre Deluxe

Séjour au août 2024

Seul

52 évaluation

10/10

Exceptionnel

Publiée le 16 sept. 2024

Good location, comfortable room, nice breakfast

Traduire

Réponse de l'établissement: Dear Hari,Thank you for your positive feedback! It was a pleasure having you stay with us, and we hope to see you again soon!Best regards, Park Dedeman Almaty team.

Invité

Chambre Deluxe

Séjour au mai 2025

Entre amis

69 évaluation

4.5/10

Publiée le 4 juill. 2025

Don't borderline to recommend so far so not nice

Traduire

Luvsan

Chambre Deluxe

Séjour au avr. 2024

Affaires

1 évaluation

4.0/10

Publiée le 17 mai 2024

The last thing you would expect after a long and tiring day is a group of people drinking in the hotel public place (hotel lobby). Full of alcohol smell when you enter the hotel, makes you vomit. To make it worst, the hotel receptionist tells you “this is completely normal in Kazakhstan”. He even added “we intentionally allowed them to drink in the hotel lobby, because it would have been inconvenient if they drank in their hotel rooms”. Shocked!

Traduire

Réponse de l'établissement: Dear Guest, We deeply apologize for the discomfort you experienced during your stay. It seems there was a misunderstanding regarding our lobby bar policy and its impact on our guests' overall experience. While we do have a lobby bar where guests can purchase alcohol, it's crucial to maintain a balance that ensures all guests feel comfortable and respected.We regret that this balance was not maintained during your visit, leading to a situation that left you feeling shocked and unpleasantly surprised. Your feedback is invaluable to us, and we will take immediate steps to address any lapses in communication and ensure that similar incidents are avoided in the future.Please accept our sincere apologies once again, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience that you rightfully expect and deserve.Kind regards, Park Dedeman Almaty team.

Max Sher

Chambre supérieure

Séjour au janv. 2024

En famille

9 évaluation

6.5/10

Publiée le 15 fév. 2024

I booked this hotel based on the photos they provided, but apparently their photos didn’t match the reality. The front desk stuff told me that the photos they took are from hotel in Turkey, and that the room it self are different, and yes they were completely different. The rooms are very small, very very small really. It seems the hotel is quite new. The breakfast is not bad, and have good view on the mountains. Will I stay again? Answer no

Traduire

Réponse de l'établissement: Dear Shyngys, thank you for choosing our hotel for your stay. We are very sorry that we did not meet your expectations, we will update our photos on the site soon. All photos correspond to our numbers, but at the moment they are visual photos. We hope that you will come to us again and we will meet your expectations.Sincerely,Team of the Dedeman Park Almaty hotel.

Invité

Suite exécutive

Séjour au avr. 2024

En famille

3 évaluation

10/10

Exceptionnel

Publiée le 16 mai 2024

Good rooms

Traduire

Réponse de l'établissement: Dear Guest, We're delighted to hear that you found our rooms to your satisfaction! If there's anything specific you particularly enjoyed about your stay or any suggestions you have for improvement, we'd love to hear them!Kind regards, Park Dedeman Almaty team.