70 Commentaires
Amman
Amman|À 0.4km de la Afghani Oriental Gifts
Dernière réservation il y a 13 h
We stayed here twice on this visit as we were on a tour. Greeting was welcoming and the staff were helpful upon check-in. The bellboys are very helpful. The rooms are a bit overcrowded- far too much furniture for the size of the room, although the second room was a better size. There was only 1 teabag, 1 bathrobe and 1 pair of slippers in each room but when we asked, we were brought two bottles of water, tea, coffee and coffee mate. The outdoor pool was not in use. The buffet had plenty of choice but was only ever lukewarm. Toiletries are limited and are screwed to the walls which made it difficult to access when in the bath. Rooms are a bit dated and repairs/modifications are evident. On two occasions, we were refused entry to the dining room as they were holding functions. There was no warning about when these were taking place. The first time, we had a hand held up to us. We were told to go upstairs where a bar had been turned into a makeshift dining room. We waited for fifteen minutes to be seated and were only seated then as my husband called out to grab the attention of a staff member. I had difficulty reaching dishes as they were placed up on the bar and in two layers. I brought this to the attention of the duty manager, Hassan, who arranged for us to have dinner in the V Lounge the next night ( our meals had already been prepaid). The second time this happened, we only found out when a member of our group changed hotels so went to scope out the facilities and told us.
27 Commentaires