Hôtels à Sofia avec petit déjeuner

Expérience excellente avec un niveau de confort et de service digne d'un hôtel haut de gamme. L'un des principaux points forts est la qualité de ses installations. La chambre est moderne, spacieuse et très bien équipée avec une literie confortable et une propreté irréprochable. Le personnel offre un accueil très chaleureux et très professionnel. La piscine, le spa, la salle de sport sont un plus après une journée de visite. Le petit déjeuner est excellent, il offre un vaste choix adapté à tous les goûts. L'hôtel est situé dans le quartier d'affaires, un peu éloigné du centre ville ce qui nécessite l'utilisation du métro ou taxi pour visiter Sofia. Malgré son emplacement légèrement excentré, la qualité des prestations en fait une valeur sûre et j'y retournerai avec grand plaisir lors d'un prochain séjour à Sofia

The Junior Suite was wonderful, essentially a studio apartment with a well-equipped kitchen and dining area, large windows, a private balcony seating area and extensive shelf space. The bathroom was very modern with a very nice tall shower. The beds were very comfortable and the room was large, with a couch. Definitely a great place for both short and long stays. There were a few small inconveniences in the room, but nothing that affected our stay (water seemed to leak over the door of the shower onto the shower mat; toilet seat was very stiff and loud to open/close; closets were very wide but oddly short to accommodate extra drawers, so too small to hang dresses in full length; the automatic lighting inside the closets did not turn off correctly; and our key card stopped working in the middle of our stay and had to be fixed at the reception). The hotel is very close to a tram stop, so it's easy to get into the city center, and it's also very close to the Cultural Center. It is a bit more of a trek to walk into the city, but still possible in 20 minutes or so. The hotel is located on a small street off the main road and the sidewalk leading up to it is very narrow and in disrepair. You would not guess that the inside of the hotel is so sleek and modern based on the older surrounding area.

Les chambres sont très propres et bien entretenues, et offrent un espace confortable pour se dégager après une journée occupée. Les lits étaient parfaits not trop ferme et pas trop doux, assurant un grand sommeil de la nuit. L'hôtel est situé à proximité de la rue, à partir d'un magasin, ce qui l'a fait incroyablement confortable pour le dîner, les achats et le divertissement. Le petit déjeuner était excellent, offrant une grande variété d'options fraîches et délicieuses pour commencer le jour. Le seul élément de la suite était le gym, qui est très petit et manque de poids lourds et de bar de tir. En général, Sofia Novotel est un choix idéal pour son emplacement, son confort et son service, mais les enthousiasmes de fitness peuvent trouver les installations de sport limitées.

Même si je n'y suis resté que quelques heures pour dormir, c'est l'hôtel aux draps les plus parfumés que j'aie jamais vus. J'ai été vraiment très impressionné. Le seul bémol : l'attente au moment du départ a été un peu longue. Mais je choisirais sans hésiter cet hôtel à nouveau.

Hotel was nice, glad that I’ve found it online, it’s hard to find a good hotel to book online due to tons of negative feedbacks, but this one has a great feedback so I booked it. And it did not disappoint me. Hotel is clean with good fragrance that you can smell the moment that you’ll enter the lobby / reception. Service is great, friendly and accommodating staff. The room is spacious, seems like a 4 star room for me. They serve breakfast, with tons of seats where you can relax after check in while waiting for your next trip or flight. I forgot my bag in their lounge area / lobby before I went to their restaurant to take coffee. Then was in a hurry to go to the car service I booked outside when it was already time to go to the bus station going to Romania. After arriving at the bus station, I noticed that my bag is not in my possession, when I was about to get my other phone. Because I have other luggages to carry and was in hurry. I was worried sick that it will be lost, my bag, glad that it was there. The staff handed it over, they kept it, and nothing was missing. After getting it, I got an email from the booking app where I booked the hotel, telling me that Amar Design Hotel contacted them saying that I left my bag at the hotel. And they were asking for my contact number to reach me, they were to kind to do that right immediately. But I already got the bag. Still thankful and grateful to their staff. I would definitely check in here again when I get back to Sofia, and will recommend it to friends who are traveling here. Thank you. It was a nice stay, and their service made it even great!

L'hôtel est bien, mais le service laisse à désirer. Nous sommes arrivés à 14h et avons demandé à la réception si notre chambre était prête (l'enregistrement se fait normalement à 15h). On nous a assuré qu'elle le serait à 15h. Arrivés à la réception à 15h, notre chambre n'était toujours pas prête. La réceptionniste nous a demandé d'attendre 10 à 15 minutes. À 15h30, toujours rien. Elle s'est excusée et nous a demandé d'attendre encore 15 à 20 minutes. À 16h10, la chambre n'était toujours pas prête. À ma question « Quand sera-t-elle prête ? », on m'a répondu « Je ne sais pas ». J'ai demandé à la réceptionniste de contacter le responsable de l'étage/le superviseur du ménage pour obtenir des précisions. On m'a répondu : « Je les ai déjà appelés, ils ne savent pas non plus. » J'étais furieux car personne ne pouvait me dire quand notre chambre serait prête. Après avoir interpellé le responsable de l'hôtel, on nous a remis la clé en 5 minutes. La chambre n'était pas si mal, mais une forte odeur d'égout imprégnait la salle de bain et a persisté toute la nuit.

Very Disappointing Service – Not Worth the Price I recently stayed at Hotel COOP Sofia and had an unpleasant experience with one of the receptionists, Mariana. When I called the reception to request some ice for my room, she informed me ,in a rather rude tone ! That the hotel does not deliver ice to rooms and that I had to come downstairs to collect it myself. As I tried to explain that I had received ice in my room the previous evening, she abruptly hung up the phone. When I went down to the lobby to clarify the situation, I told her that her behavior was unacceptable and that an apology would be appropriate. Instead of apologizing, she claimed she was “too busy” and that there were “too many guests,” although the lobby was completely empty at the time. She then asked, again in a dismissive way, whether I still wanted the ice. I requested to speak with her supervisor, but she pretended not to understand what I meant. Eventually, she brought me a small amount of ice in a paper cup. Only after I insisted did she return with an ice bucket and tongs. This level of service is far below what one would expect from a four starts hotel of this category. The experience left a very negative impression, and I will certainly not stay here again. Aside from this, the hotel’s facilities are average at best and do not justify the price. The only real advantage is the availability of parking, which also comes with an additional charge of €12 per day.

Hotel is perfectly located in center Sofia, service is good but not as attentional as what I’m used from Intercontinental… you would expect exceptional attention service from the hotel. (Told them it was my birthday for example and not even a happy birthday) Rooms are very spacious, spa and gym very nice and the Adore restaurant has very good food.

Best 5 star property in Sofia hands down. .The room was spacious with contemporary and minimalist design but still very functional. There's even a divider between the bathroom to the rest of the room so it felt like staying in a junior suite instead. .The facilities were amazing, best indoor pool I've been to ever. It was fitted with all the aqua techs which provide so many massage options. There's also 2 types of saunas, a salt room, a steam room and even a ice tube filled with ice. .The food at the hotel restaurant was amazing .The service was so good because I was very frustrated and hangry as the QR code and the TV ordering system didn't work and I called the restaurant repeatedly and no one picked up. So I went down and spoke to Daria, who listened to my concerns and personally took me to the restaurant so that I can order something from the restaurant menu that I really wanted to take back to the room which is not supposed to be done. Diana from In Room Dining even came to deliver the food to my room for me, which actually wasn't her job. I felt looked after and treated like a guest in a 5 star property. To top it up, we decided to have lunch at the hotel restaurant after checked out and met Vladislav, who gave us an amazing service from food to drinks. Absolutely perfect. I will definitely come back to stay here next time I am in Sofia and will recommend it to everyone who's coming to Sofia.

Navette gratuite depuis l'aéroport. Très réactif. Petit déjeuner copieux et varié. Chambre propre. Calme. Déco très sympa.