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The Palms at Palm Cove
4.8/549 Commentaires
L'enseigne de l'hôtel fait face au bord de mer. Nous ne l'avons pas vu lorsque nous sommes entrés par l'autoroute Captain Cook. Nous l'avons manqué, et nous nous sommes retournés et l'avons vu. Le stationnement n'est pas autorisé à la réception, mais doit être garé derrière l'hôtel. L'hôtel est à 5-10 minutes à pied de la plage. Il vaut mieux vivre sur la plage. Il n'y avait personne à la réception. Après l'appel, le patron Bruse est venu. Un vieil homme très sympathique. Il a signé l'ordre directement et l'a emmené dans la chambre. Aucun dépôt n'était requis, mais il n'a pas activement indiqué le mot de passe wifi. Les pièces sont un salon et deux chambres avec cuisine. Ils sont assez gros. Il faut un peu de temps pour la décoration, mais c'est propre, le climatiseur est assez froid, et le poêle est complet, vous pouvez donc le cuisiner vous-même. Mais après utilisation, vous devez nettoyer la vaisselle et la cuisinière. Le réfrigérateur est placé dans la poubelle à l'arrière de l'hôtel. Non loin en voiture du supermarché, il y a de nombreux restaurants en bord de mer, et le parking en bord de mer est gratuit. Départ à 10 heures, appelez le patron. La chambre est proche du bord de route, un peu bruyante la nuit, serviettes, sèche cheveux sont fournis, pas de chaussons, brosses à dents, dentifrice, produits de bain
Bellevue At Trinity Beach
4.6/552 Commentaires
We stayed at Bellevue a few weeks ago for my birthday. I'd booked directly with Laura a few months before our stay. She seemed pleasant in our dealings. When we checked in, we found the apartment (no.10) to be very spacious with a great view of the ocean. Unfortunately, the standard of cleaning was disappointing. Most surfaces needed wiping properly, including a fake plant in the main living area that was covered in dust, and there were stains on some of the decorative cushions (I took pics of the plant and soiled cushions). Our kids had settled in quickly after our long journey, so I chose to hide the crusty pillows and wipe the surfaces myself. (Throughout our stay we came across other poorly cleaned items including stained bed blankets, dusty aircons and dirty dishes in the cupboard). On our first night about 9:30pm when getting ready for bed, we found that we could only lock one of the three patio doors. The sliding door could be locked without a key, but the two swing doors needed a key, which we were not provided with. I called the after hours reception number and spoke to Laura to ask how we lock the doors. She seemed shocked as to why we were questioning why the doors didn't lock, and asked whether I was worried about anyone getting in, and why we would want to lock the doors as we were on the second level. She said that ”no one had ever had a problem or mentioned it”, and it's apparently ”very safe”. When I explained that, while yes, someone getting into our apartment is a concern, it's for peace of mind as we had our kids with us. Laura said ”It's late, I'm tired, what do you want me to do?”. Her attitude was disappointing. I mean, the doors have key locks on them, why not provide guests with the key?? We were able to enjoy the view, the pool and being so close to the beach. We liked that the apartment was spacious, but overall it was quite expensive for such poor presentation. The whole apartment just needs a decent clean, which I mentioned upon checking out. All in all, yes the view from an ocean room is great, but you can get better value for money and better standards and service elsewhere.

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