Location was perfect. Right next to the LRT means that I had immediate access to the best mode of transportation around. on the ground floor outside the hotel, you can find Jollibee across the street, Mang Inasal to the right of the gate, Greenwich and Watsons at the very same building, a 7Eleven right next to the hotel, BPI across the street from Jollibee, and it's only walking distance to SM City San Lazaro. If you don't mind the noise of the train, traffic, and music softly blasting at the distance, I highly recommend this hotel for a great location.
Service was also great. The first room I was assigned to had non-functioning outlets and they moved me over to the next room over. Everything was perfect, just make sure to bring your own adapters in case none of your plus fit the sockets (Parallel Outlet with Grounding). Staff is also kind, berated by another guest because they forgot about the rule of no alcohol or smoking allowed in the building. They took it like champs and I do applaud them for their quick service.
Cleanliness-wise, the closet was a bit dusty, but not too much. The bathrooms may vary, but they are clean. However, during my stay, some roaches and small worms enter the bathroom, possibly through the main drain hole. On top of that, the sloping of the bathroom doesn't lead to the drain, so you get pretty big puddles even just at the sink. It's not the best, but it isn't the worst either. Otherwise, I am still thankful that there is a heater included with the showers.
For the amenities, they don't offer much, apart from being close to ones that are truly good. They do provide free bottles of water, a small tube of toothpaste and some toothbrushes, and a free roll of toilet paper. Their fridge in the lobby doesn't work, and if you do have issues with anything in the room, you can simply inform the staff and they'll sort it out quickly for you. The bedding is clean, comes with 2 pillows (I stayed in a standard room with one double bed) but the mattress is a bit tough, but I quickly got used to it.
Overall, I do recommend this location, just make sure to read the fine print about what you can/can't do and/or bring into the hotel, just to make sure you don't end up like those previous guests I mentioned. They do clarify there and they do also clarify when you do check-in at their kiosk. And yes, it was pretty great staying at this location. Would love to come back the next time I visit Manila.
Note: Pictures taken were after my stay. Everything looked better when I first came to the room.
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