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5 étoiles

Gondwana Game Reserve
4.6/560 Commentaires

Gondwana Game Reserve

Mossel Bay
I want to start by saying that my low review has nothing to do with the game drive or the accommodations, but instead the management and their inability to provide a solution to a problem that was their own fault. I booked this stay for my girlfriend’s birthday 6 months ago. (Her birthday was never acknowledged during our stay here by the way). In my package, I booked and paid for a 90 minute massage for the 2 of us. When we arrived to Gondwana, we asked about our spa treatments, but we were told by management they did not have us booked. They told us there was change in their booking system during July 2023 when we booked, and they had never transferred our spa reservation over, although they still had confirmation of our purchase. We asked for a resolution because we had been looking forward to these spa treatments. They offered us 60 minute massages during our afternoon game drive, which we obviously didn’t want to miss (plus the package I bought included 90 minute massages, not 60 minutes). The only other solution that was offered was for one of us to receive a massage on the morning of check out—Also not a good solution. We asked if there was any other compensation that we could receive for the inconvenience, but we were only offered a refund for the spa treatments. What makes all of this so frustrating is that they admitted this issue was their own fault when they failed to transfer our reservation in the booking system, but due to a lack of resolution, it felt like it was our fault for being uninformed and unprepared. We chose Gondwana because we heard it was the most prestigious game reserve in all of the Cape, but the lack of care for an inconvenience in our travels that was their fault has left us extremely disappointed. For a place of this caliber, they could do more than just offer a “sorry.” This is a very expensive stay, and you would think that would equate to caring about the guest, but it doesn’t. I want to mention that our game drive guide, Ruan has been nothing short of incredible. We’ve loved every minute of our game drives, along with the service at the restaurant and the luggage and housekeeping crew. But that is their job, to provide excellent service, and management should be held to the same standard. Unfortunately, with the lack of care of our reservation from management, what could have been a once in a lifetime time experience is left feeling flat.
The Point Hotel & Spa
3.2/574 Commentaires

The Point Hotel & Spa

Mossel Bay|À 2.31km du centre-ville
Located in Mossel Bay, The Point Hotel & Spa is next to a golf course, within a 5-minute walk of St Blaize Hiking Trail and Cape St. Blaize Lighthouse. This upscale hotel is 0.8 mi (1.3 km) from Cape St. Blaize Cave and 0.9 mi (1.5 km) from Mossel Bay Harbour.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a spa tub and a steam room. This hotel also features complimentary wireless internet access, concierge services, and wedding services. The shuttle (surcharge) will take you to the nearby casino or shopping center.Grab a bite at The Lighthouse Restaurant, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Mossel Bay? This hotel has facilities measuring 431 square feet (40 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 52 air-conditioned rooms featuring plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

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Botlierskop Private Game Reserve
4.6/56 Commentaires

Botlierskop Private Game Reserve

Mossel Bay
Ok. Nous avons réservé une voiture à 9h et nous sommes arrivés sur la route sale dans la réserve avec 40 minutes pour économiser. La route a dit fermée! Nous avons donc utilisé les cartes de google et les informations sur leur site web et avons trouvé une autre entrée pour les logements. Nous avons donc fait 40 minutes pour penser que nous le faisions. Mais nous n'avons pas pu accéder au site là! Alors nous sommes allés dans la réception de l'hébergement et ils nous ont appelés et nous ont réservés à 1 h et ont dit qu'ils avaient réservé un table pour nous au restaurant. Et ils nous ont dit de ne pas tenir compte du signe fermé de la route! Alors une autre 40 minutes de route pour retrouver la réservation de table n'était pas pour rien complimentaire! Ils auraient pu nous avoir envoyés un courrier pour nous conseiller de ne pas tenir compte du signe fermé de la route mais n'ont pas fait. Le gestionnaire ne pouvait guère se désoler de ce qu'il appelait un peu d'inconvénient ! Nous avions déjà rempli le formulaire d'indemnité en ligne, mais ils voulaient une copie sur papier malgré leur mot dans le formulaire en ligne « sauver les arbres ». Nous avons alors marqué la voiture, nous avons été coincés dans un boue de mule et nous avons dû attendre un véhicule alternatif, qui était froid et inconfortable par rapport au premier véhicule. Dans l'ensemble, un jour mémorable pour les raisons erronées. Au moins nous avons vu quelques animaux incroyables.

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Familial

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Hôtels à proximité de points d’intérêt célèbres à Mossel Bay

Découvrez ces hôtels situés à proximité des sites touristiques populaires de Mossel Bay

Diaz Naval Museum

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Mossel Bay Post Tree

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St Blaize Trail

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St. Blaize Trail

The Point Hotel & Spa
3.2/574 Commentaires

The Point Hotel & Spa

Mossel Bay|À 0.17km de la St. Blaize Trail
Located in Mossel Bay, The Point Hotel & Spa is next to a golf course, within a 5-minute walk of St Blaize Hiking Trail and Cape St. Blaize Lighthouse. This upscale hotel is 0.8 mi (1.3 km) from Cape St. Blaize Cave and 0.9 mi (1.5 km) from Mossel Bay Harbour.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a spa tub and a steam room. This hotel also features complimentary wireless internet access, concierge services, and wedding services. The shuttle (surcharge) will take you to the nearby casino or shopping center.Grab a bite at The Lighthouse Restaurant, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Mossel Bay? This hotel has facilities measuring 431 square feet (40 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 52 air-conditioned rooms featuring plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

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Découvrez les avis des clients sur les hôtels à Mossel Bay

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Protea Hotel Mossel Bay
4.2/556 Commentaires
La position de l'hôtel est très bonne. Le bord de la mer est sur la plage. La porte du parking est gratuite et sûre. Il y a des supermarchés autour de nous, il y a des heures d'exploitation, et on est arrivée dimanche, et la plupart des magasins sont fermés. La chambre est propre, c'est laver le visage et séparer l'eau chaude et froide. Pas grand-chose ~ Si vous ne vous inquiétez pas de l'argent, il est préférable de réserver un balcon sur la mer Le petit-déjeuner est aussi riche. Nous avons des poulets de curry. L'hôtel est près d'un musée, le premier portugais qui a atterri ici. Il y a une lampe à quelques kilomètres.
Botlierskop Private Game Reserve
4.6/56 Commentaires
Ok. Nous avons réservé une voiture à 9h et nous sommes arrivés sur la route sale dans la réserve avec 40 minutes pour économiser. La route a dit fermée! Nous avons donc utilisé les cartes de google et les informations sur leur site web et avons trouvé une autre entrée pour les logements. Nous avons donc fait 40 minutes pour penser que nous le faisions. Mais nous n'avons pas pu accéder au site là! Alors nous sommes allés dans la réception de l'hébergement et ils nous ont appelés et nous ont réservés à 1 h et ont dit qu'ils avaient réservé un table pour nous au restaurant. Et ils nous ont dit de ne pas tenir compte du signe fermé de la route! Alors une autre 40 minutes de route pour retrouver la réservation de table n'était pas pour rien complimentaire! Ils auraient pu nous avoir envoyés un courrier pour nous conseiller de ne pas tenir compte du signe fermé de la route mais n'ont pas fait. Le gestionnaire ne pouvait guère se désoler de ce qu'il appelait un peu d'inconvénient ! Nous avions déjà rempli le formulaire d'indemnité en ligne, mais ils voulaient une copie sur papier malgré leur mot dans le formulaire en ligne « sauver les arbres ». Nous avons alors marqué la voiture, nous avons été coincés dans un boue de mule et nous avons dû attendre un véhicule alternatif, qui était froid et inconfortable par rapport au premier véhicule. Dans l'ensemble, un jour mémorable pour les raisons erronées. Au moins nous avons vu quelques animaux incroyables.
Gondwana Game Reserve
4.6/560 Commentaires
I want to start by saying that my low review has nothing to do with the game drive or the accommodations, but instead the management and their inability to provide a solution to a problem that was their own fault. I booked this stay for my girlfriend’s birthday 6 months ago. (Her birthday was never acknowledged during our stay here by the way). In my package, I booked and paid for a 90 minute massage for the 2 of us. When we arrived to Gondwana, we asked about our spa treatments, but we were told by management they did not have us booked. They told us there was change in their booking system during July 2023 when we booked, and they had never transferred our spa reservation over, although they still had confirmation of our purchase. We asked for a resolution because we had been looking forward to these spa treatments. They offered us 60 minute massages during our afternoon game drive, which we obviously didn’t want to miss (plus the package I bought included 90 minute massages, not 60 minutes). The only other solution that was offered was for one of us to receive a massage on the morning of check out—Also not a good solution. We asked if there was any other compensation that we could receive for the inconvenience, but we were only offered a refund for the spa treatments. What makes all of this so frustrating is that they admitted this issue was their own fault when they failed to transfer our reservation in the booking system, but due to a lack of resolution, it felt like it was our fault for being uninformed and unprepared. We chose Gondwana because we heard it was the most prestigious game reserve in all of the Cape, but the lack of care for an inconvenience in our travels that was their fault has left us extremely disappointed. For a place of this caliber, they could do more than just offer a “sorry.” This is a very expensive stay, and you would think that would equate to caring about the guest, but it doesn’t. I want to mention that our game drive guide, Ruan has been nothing short of incredible. We’ve loved every minute of our game drives, along with the service at the restaurant and the luggage and housekeeping crew. But that is their job, to provide excellent service, and management should be held to the same standard. Unfortunately, with the lack of care of our reservation from management, what could have been a once in a lifetime time experience is left feeling flat.
Diaz Hotel and Resort
4.1/554 Commentaires
Nous avons séjourné pendant 3 nuits. J'ai payé en avance, mais quand nous sommes arrivés à l'hôtel, on m'a dit que je devais encore doubler le montant que j'ai payé entier que je refusais de faire. Le petit déjeuner était bon tous les matins, mais le restaurant de la journée/de la soirée n'est pas très bon. La chambre était de bonne taille, propre et a une vue agréable. J'ai demandé à la réception si elles pouvaient mettre des choses en main, mais ils ont dit qu'ils vérifieraient si elles avaient, mais ne sont jamais revenues à moi ou si elles ne pouvaient pas mettre des choses en main ! La machine à vendre à la réception a également eu un problème et nous avons dû conduire pour obtenir des boissons froides pour les enfants et quelque chose pour la chambre. Le bar de la plage en bas joue de très haute musique jusqu'à minuit, et je ne pouvais pas dormir chaque nuit avant que la musique de haut niveau ne se termine.
Santos Express
3.8/533 Commentaires
WE WILL COME BACK ALWAYS! Mid January 2023 we had a family emergency and on our way from Cape Town to the Eastern Cape we had a vehicle breakdown. Whilst we had our car being fixed, Santos Express Train Lodge was recommended as a place to stay overnight. We found it not only a place to stay but it became a place of comfort for us. LOVE, EMPATHY and PATIENCE coupled with great SERVICE from the staff is what lead us to taking a decision that we will be back. We then made a reservation for December 2023. WOW; On arrival we were greeted with so much joy and we could feel at home again. Let me mention again that Kim at reception who gave us a warm welcome as well as Zandile at the restaurant; great people. These are people's people and you can tell that it comes natural for them to love and care and they are very consistent. A cherry on top was added to this stay when I saw my wife's excitement when we arrived at our Royal Suite A. WOW! This room was perfect for us as a couple. It has Wifi, Mini Bar fridge, a shower, a bath etc. I really can't fault anything at the moment because so far we've always been treated as a Royal family in Santos Express Train Lodge. May you all be blessed guys. ”CBS is the vehicle registration for Mossel bay and that means Come Back Soon” said the lady whom we came across at the entrance on our way out, and indeed we will Come Back Soon.
Pinnacle Point Beach and Golf Resort
3.4/53 Commentaires
Le rapport coût-efficacité est très élevé.

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Informations sur les voyages locaux

Prix le plus élevé251 €
Prix le plus bas22 €
Nombre d'évaluations1,148
Nombre d'hôtels1,116
Prix ​​moyen (en semaine)81 €
Prix ​​moyen (le week-end)82 €