Hôtels à Sofia avec parking

Expérience excellente avec un niveau de confort et de service digne d'un hôtel haut de gamme. L'un des principaux points forts est la qualité de ses installations. La chambre est moderne, spacieuse et très bien équipée avec une literie confortable et une propreté irréprochable. Le personnel offre un accueil très chaleureux et très professionnel. La piscine, le spa, la salle de sport sont un plus après une journée de visite. Le petit déjeuner est excellent, il offre un vaste choix adapté à tous les goûts. L'hôtel est situé dans le quartier d'affaires, un peu éloigné du centre ville ce qui nécessite l'utilisation du métro ou taxi pour visiter Sofia. Malgré son emplacement légèrement excentré, la qualité des prestations en fait une valeur sûre et j'y retournerai avec grand plaisir lors d'un prochain séjour à Sofia

The Junior Suite was wonderful, essentially a studio apartment with a well-equipped kitchen and dining area, large windows, a private balcony seating area and extensive shelf space. The bathroom was very modern with a very nice tall shower. The beds were very comfortable and the room was large, with a couch. Definitely a great place for both short and long stays. There were a few small inconveniences in the room, but nothing that affected our stay (water seemed to leak over the door of the shower onto the shower mat; toilet seat was very stiff and loud to open/close; closets were very wide but oddly short to accommodate extra drawers, so too small to hang dresses in full length; the automatic lighting inside the closets did not turn off correctly; and our key card stopped working in the middle of our stay and had to be fixed at the reception). The hotel is very close to a tram stop, so it's easy to get into the city center, and it's also very close to the Cultural Center. It is a bit more of a trek to walk into the city, but still possible in 20 minutes or so. The hotel is located on a small street off the main road and the sidewalk leading up to it is very narrow and in disrepair. You would not guess that the inside of the hotel is so sleek and modern based on the older surrounding area.

Les chambres sont très propres et bien entretenues, et offrent un espace confortable pour se dégager après une journée occupée. Les lits étaient parfaits not trop ferme et pas trop doux, assurant un grand sommeil de la nuit. L'hôtel est situé à proximité de la rue, à partir d'un magasin, ce qui l'a fait incroyablement confortable pour le dîner, les achats et le divertissement. Le petit déjeuner était excellent, offrant une grande variété d'options fraîches et délicieuses pour commencer le jour. Le seul élément de la suite était le gym, qui est très petit et manque de poids lourds et de bar de tir. En général, Sofia Novotel est un choix idéal pour son emplacement, son confort et son service, mais les enthousiasmes de fitness peuvent trouver les installations de sport limitées.

Very Disappointing Service – Not Worth the Price I recently stayed at Hotel COOP Sofia and had an unpleasant experience with one of the receptionists, Mariana. When I called the reception to request some ice for my room, she informed me ,in a rather rude tone ! That the hotel does not deliver ice to rooms and that I had to come downstairs to collect it myself. As I tried to explain that I had received ice in my room the previous evening, she abruptly hung up the phone. When I went down to the lobby to clarify the situation, I told her that her behavior was unacceptable and that an apology would be appropriate. Instead of apologizing, she claimed she was “too busy” and that there were “too many guests,” although the lobby was completely empty at the time. She then asked, again in a dismissive way, whether I still wanted the ice. I requested to speak with her supervisor, but she pretended not to understand what I meant. Eventually, she brought me a small amount of ice in a paper cup. Only after I insisted did she return with an ice bucket and tongs. This level of service is far below what one would expect from a four starts hotel of this category. The experience left a very negative impression, and I will certainly not stay here again. Aside from this, the hotel’s facilities are average at best and do not justify the price. The only real advantage is the availability of parking, which also comes with an additional charge of €12 per day.

位置房間都非常好， spa的男孩子服務也很熱情。我們來爬山，有spa 還是會緩解疲勞。住了3天，但泳池裡的幾個噴水設施不運作，等待修理中  缺點：衹提供冷熱水，至少要有茶水和乾果類零食。 另外退房時前台小姐完全不知道我續住的房間已經付款，要求付款，粗心的我還要刷卡，還好男友提醒前台才開始核對。 主要是如果我付款了之後我發現的話， 我還是要浪費時間追回房費。 沒有必要。

Hotel is perfectly located in center Sofia, service is good but not as attentional as what I’m used from Intercontinental… you would expect exceptional attention service from the hotel. (Told them it was my birthday for example and not even a happy birthday) Rooms are very spacious, spa and gym very nice and the Adore restaurant has very good food.

The attitude of the receptionist was unprofessional, rude and unacceptable. For one hour, the whole hotel didn’t know how to charge my credit card, as their credit card machine doesn’t follow EU rules for 3D security, thus jeopardising clients’ private data. I wasted a full hour on the phone with my bank, only to find out that the hotel doesn’t follow rules on how to securely handle credit card data. The management kept telling me that it’s my fault, despite the fact I never before have had problems with card payments before. Breakfast food was decent, with a choice between a couple of set menus. The hotel was clean, rooms were quiet, and it was situated and in a convenient location, within 3-4 minutes from the nearest metro station. Some of the photos on their site are dated, as the interior is different now.

Excellent hôtel en centre-ville avec de nombreux bons restaurants à proximité et un bon choix pour un voyage d'affaires, mais la chambre est un peu vieille et la climatisation ne fonctionne pas bien.

L'hôtel est très confortable et vous pouvez vous rendre à l'hôtel. Le bus de la navette est moins fréquent de matin, mais ce n'est pas mal, vous pouvez facilement trouver le transport autour de la ville principale.

Room was barebones and dirty in places, tired carpet and stains etc. Bathroom okay, dated toilet and broken shower head & holder. Check in desk were helpful, but most other staff I encountered were either dismissive or unfriendly.