Hôtels près de Sofia Public Mineral Baths, Sofia

Situé dans un parc d'affaires en dehors de la ville, mais cela nous convenait parfaitement pour ce que nous faisions. La chambre était incroyable, le lit confortable, le service en chambre excellent, les produits de salle de bain de bonne qualité, le buffet et le spa étaient également exceptionnels.

The Junior Suite was wonderful, essentially a studio apartment with a well-equipped kitchen and dining area, large windows, a private balcony seating area and extensive shelf space. The bathroom was very modern with a very nice tall shower. The beds were very comfortable and the room was large, with a couch. Definitely a great place for both short and long stays. There were a few small inconveniences in the room, but nothing that affected our stay (water seemed to leak over the door of the shower onto the shower mat; toilet seat was very stiff and loud to open/close; closets were very wide but oddly short to accommodate extra drawers, so too small to hang dresses in full length; the automatic lighting inside the closets did not turn off correctly; and our key card stopped working in the middle of our stay and had to be fixed at the reception). The hotel is very close to a tram stop, so it's easy to get into the city center, and it's also very close to the Cultural Center. It is a bit more of a trek to walk into the city, but still possible in 20 minutes or so. The hotel is located on a small street off the main road and the sidewalk leading up to it is very narrow and in disrepair. You would not guess that the inside of the hotel is so sleek and modern based on the older surrounding area.

Propre, emplacement parfait, parking gratuit. Les lits sont un peu durs et il vaudrait mieux que vous vérifiiez si les bouteilles d'eau dans les chambres sont pleines ; les mines étaient vides.

Entouré de pâturages, il est très calme et peu bruyant

Very Disappointing Service – Not Worth the Price I recently stayed at Hotel COOP Sofia and had an unpleasant experience with one of the receptionists, Mariana. When I called the reception to request some ice for my room, she informed me ,in a rather rude tone ! That the hotel does not deliver ice to rooms and that I had to come downstairs to collect it myself. As I tried to explain that I had received ice in my room the previous evening, she abruptly hung up the phone. When I went down to the lobby to clarify the situation, I told her that her behavior was unacceptable and that an apology would be appropriate. Instead of apologizing, she claimed she was “too busy” and that there were “too many guests,” although the lobby was completely empty at the time. She then asked, again in a dismissive way, whether I still wanted the ice. I requested to speak with her supervisor, but she pretended not to understand what I meant. Eventually, she brought me a small amount of ice in a paper cup. Only after I insisted did she return with an ice bucket and tongs. This level of service is far below what one would expect from a four starts hotel of this category. The experience left a very negative impression, and I will certainly not stay here again. Aside from this, the hotel’s facilities are average at best and do not justify the price. The only real advantage is the availability of parking, which also comes with an additional charge of €12 per day.

La chambre était belle, propre et bien rangée, impeccablement propre, le lit était confortable et le personnel de service avait une bonne attitude.

Hotel is perfectly located in center Sofia, service is good but not as attentional as what I’m used from Intercontinental… you would expect exceptional attention service from the hotel. (Told them it was my birthday for example and not even a happy birthday) Rooms are very spacious, spa and gym very nice and the Adore restaurant has very good food.

L'hôtel est bien, mais le service laisse à désirer. Nous sommes arrivés à 14h et avons demandé à la réception si notre chambre était prête (l'enregistrement se fait normalement à 15h). On nous a assuré qu'elle le serait à 15h. Arrivés à la réception à 15h, notre chambre n'était toujours pas prête. La réceptionniste nous a demandé d'attendre 10 à 15 minutes. À 15h30, toujours rien. Elle s'est excusée et nous a demandé d'attendre encore 15 à 20 minutes. À 16h10, la chambre n'était toujours pas prête. À ma question « Quand sera-t-elle prête ? », on m'a répondu « Je ne sais pas ». J'ai demandé à la réceptionniste de contacter le responsable de l'étage/le superviseur du ménage pour obtenir des précisions. On m'a répondu : « Je les ai déjà appelés, ils ne savent pas non plus. » J'étais furieux car personne ne pouvait me dire quand notre chambre serait prête. Après avoir interpellé le responsable de l'hôtel, on nous a remis la clé en 5 minutes. La chambre n'était pas si mal, mais une forte odeur d'égout imprégnait la salle de bain et a persisté toute la nuit.

La nuit fut agréable, le lit était bien situé, l'emplacement central, et les installations suffisantes pour une nuit avant de reprendre la route. À mon avis, l'hôtel correspondait à mes attentes. Merci.

Navette gratuite depuis l'aéroport. Très réactif. Petit déjeuner copieux et varié. Chambre propre. Calme. Déco très sympa.