Hôtel spa à Amman

An overall enjoyable stay at the Ritz-Carlton Amman, but there’s certainly room for improvement. Pros: - Rooms are enormous, and incredibly comfortable, with a good modern TV that allows streaming from your phone and a lovely rain shower. This really is the major highlight. - Legend’s bar is very fun. Cocktails may be a bit lacklustre, but the massive screens, live music, and golf and racing simulators more than make it a great bar. - The Lebanese restaurant was delicious, and definitely a great choice for dinner. - Breakfast when available is very solid but not amazing (see the cons for more info). - Hotel location is far from downtown, but next to all the other major hotels with good access to restaurants. - Staff are courteous and helpful for the most part. Cons: - The breakfast restaurant is far too small for the size of the hotel. I had breakfast paid for, but missed it twice due to the restaurant being full. This really needs to be amended because the hotel itself was not even full. If you cannot attend the capacity of your hotel, this is a deep issue. Breakfast was solid, but still it was small compared to other 5 star establishments. - New Year’s Eve was due to be the highlight of our stay, but we were left massively underwhelmed. We booked a table at Roberto’s, but despite being seated by 22:20, it took until 23:00 to get our appetisers, and we had not even had our main courses by the time the New Year came. This is unacceptable. - A small but necessary point, in general the cleaning was fine, but one day we returned to the hotel at 16:40 to find we still had not had our room made up. We had to request this. I expect far more from a 5 star establishment, and the fact that I’m not sure we would have received a cleaning without our request is concerning. Overall, I’m happy with my stay. I still think the Ritz-Carlton Amman is probably the best hotel choice in Amman, but it leaves a lot to be desired. My review and rating reflects how I feel based on competing hotels in the area.

L'hôtel est proche d'un centre commercial, ce qui est très pratique pour manger et faire du shopping. Il y a aussi de nombreux petits restaurants à proximité. Il y a un restaurant barbecue turc en face, et le burrito et les frites ne coûtent que 3 dollars jordaniens. Le restaurant a un bel environnement, des fruits délicieux et des serveurs chaleureux et prévenants.

My stay at Crowne Plaza Amman in the Standard Room was wonderful. The room was clean, comfortable, and equipped with all the necessary amenities, making it perfect for a relaxing stay. The staff was incredibly courteous and responsive, ensuring that all my needs were met. The hotel’s facilities, including the gym and pool, were well-maintained and offered a great way to unwind after a busy day. I particularly enjoyed the breakfast buffet, which had a wide selection of fresh and delicious options. Overall, it was a pleasant and memorable stay, and I would definitely stay here again during future visits to Amman.

그동안 여행에서는 주로 힐튼 계열 호텔을 이용해 왔고, 이번 암만 일정에서도 처음부터 인터컨티넨탈 호텔을 염두에 두고 있던 것은 아니었습니다. 아시안 마트에서 장을 본 뒤 아카바로 이동해야 하는 동선상 위치가 가장 편리하다는 이유로 암만 인터컨티넨탈 호텔을 선택했고, 솔직히 말해 특별한 기대 없이 방문한 숙소였습니다. 그러나 호텔에 도착한 순간부터 그 선택은 완전히 다른 의미로 다가왔습니다. 27시간이 넘는 장거리 비행과 시차로 지친 상태였음에도 불구하고, IHG 멤버가 아님에도 오전 11시 조기 체크인을 세심하게 배려해 주었고, 덕분에 긴 여정의 피로를 객실에서 편안히 풀 수 있었습니다. 객실 업그레이드 또한 깊은 인상을 남겼습니다. 이러한 업그레이드는 언제나 제공되는 서비스가 아닌, 객실 상황과 호텔의 재량에 따라 이루어지는 배려임을 알고 있기에 그 감동은 더욱 컸습니다. 멤버십 여부와 관계없이 슈페리어 룸으로 안내받았고, 매일 정성스럽게 준비된 웰컴 과일과 다과는 이 호텔이 투숙객 한 사람 한 사람을 얼마나 세심하게 바라보고 있는지를 보여주었습니다. 조식 역시 기억에 남습니다. 조식당에서는 직접 파티쉐가 제과를 담당하고 있는 듯, 갓 구운 빵의 풍미와 완성도가 인상적이었고 아침 식사의 즐거움을 한층 더해주었습니다. 일부 신선 채소류는 현지의 식문화나 유통 환경의 특성 때문인지 자연스러운 상태로 제공되는 모습이 보였는데, 이는 불편함보다는 요르단이라는 지역적 특성을 이해하게 되는 소소한 관찰로 남았습니다. 이틀간의 조식 이용 시에도 할인 혜택을 받을 수 있도록 친절히 안내해 주었고, 이러한 일련의 경험은 오랜 기간 힐튼 아너스 멤버로만 머물러 있던 제가 IHG 멤버로 가입하게 만든 결정적인 계기가 되었습니다. 머무는 동안 Aga, Mahguacl, Wavcl 매니저를 비롯한 여러 직원분들께서 보여주신 진심 어린 응대 덕분에, 이 호텔에서의 기억은 암만이라는 도시 그 자체보다도 더 깊고 선명하게 남았습니다. 숙박을 넘어 ‘환대의 본질’을 경험한 시간이었습니다. 진심으로 투숙객을 맞이하는 암만 인터컨티넨탈 호텔의 모든 직원분들께 감사의 마음을 전합니다. 조용하고 안락한 휴식, 그리고 기대를 뛰어넘는 배려를 원한다면 이 호텔은 충분히 그 답이 되어줄 것입니다.

L'hôtel est bien situé, moderne, propre et très grand. Le personnel n'est pas bien formé pour un hôtel 5 étoiles ! Il y a aussi des erreurs lors des paiements au pool lorsque quelqu'un commande quelque chose, car il y a des prix différents dans le menu et des prix différents lorsque la facture arrive ! Il y a également un service de voiturier, mais le client n'a pas la possibilité de garer lui-même sa voiture.

L'hôtel était spectaculaire, les chambres étaient très grandes et propres, le lit était tout à fait confortable. Le service de la piscine ne pouvait pas être meilleur, et la nourriture de l'hôtel très bon, le bar de la terrasse était spectaculaire, 100% recommandé. Je reviendrais avec les yeux fermés. Les existent font des fêtes dans la piscine du jour, tant pour les enfants que pour les adultes, avec Dj y compris. Et avec beaucoup de sécurité, donc vous sentez comme chez vous.

My stay at the Sheraton Amman was fantastic! The staff were incredibly welcoming and attentive, and the room was spacious, clean, and comfortable with stunning city views. The breakfast buffet was delicious, and the location was perfect for exploring Amman. Highly recommend for both business and leisure travelers—I can't wait to return!

The issue this hotel has many locations buildings at the same area and its not clear in which building you will stay and you have to run from one to another to find your building

The hotel itself is outdated and needs renovations. It's not that bad for a short stay. The only thing that really bothered me is the music sounds that kep pumping till morning from the next building club (disco). It was so bad that I had to call reception around 3:30AM. The reception manager was very apologetic and tried to help as much as he could, but it's not in his hand. He offered me a different room but it was already nearly 4AM and there was no point to move all my stuff to another room that will also be the same or slightly better. Other than the noise it was not bad, but definitely not worth the price. In my long experience of rating hotels and apartments, I'd give this place a 5/10. I don't thing I'll book there again unless the noise issue is fixed.

When arrived, reception told us that there is no reservation for us. We book the evening of the day before. They implied that “it is not our problem, go solve it with the website you used for booking” it was very unprofessional. Immediately I had contact with customer service of trip.com and they contacted them and solved the issue. Other than this issue, everything was nice and the room was in an acceptable condition.