Publiée le22 déc. 2024
Says_Katy
That's the end of our stay at this hotel in the executive suite.
What we liked:
Hotel location;
Gorgeous landscapes from the room window;
Pool area;
Spacious swimming pool;
Spacious room;
The pool is properly planned;
Very cute dogs and cats. They cheered us up.;
The staff is very polite and tries to help with everything.;
Relaxing massage;
There was oatmeal on the breakfast menu, which is rare in the Philippines.;
Your requests are being listened to.
What didn't you like:
A small selection of paid breakfast. There is no buffet and you need to choose from the menu. But you can only choose 1 dish and drink for each one. In other words, don't expect to try even a couple of dishes for prepaid money. Here you can choose only 1 dish for breakfast. The rest is paid. It became clear only on the 3rd day of the stay, as they could not understand how the breakfast system worked.
We were charged 390 Philippine pesos for SPAM (or rather, three slices of local ham). It's expensive for this kind and quantity of food.
•On the last day, the cost of paying for a fruit plate increased. It was 350 pesos, it became 400.
•When ordering tom yam, we asked for additional shrimp (+250 pesos). We were served soup with 7 shrimp halves. We still haven't figured out how many shrimps there would have been without the extra ones we paid for. 🙈We thought they forgot to add additional ones. Then we saw the bill and additional shrimps were deposited.
•Few seafood dishes. Considering that you are 50 meters from the sea. There are also few products with vegetables. We suffered because of this. There was no light food.
•The leaves in each salad were stale.
•Service fees were from everything. We understand when the service fee is for food, but we still don't understand why the fee was for a massage. That is, the fee for the massage + the service FEE for the massage.
•There were also fees for filming shark swimming on our phone. We also did not understand why the fee, if the tour itself cost 7,500 pesos + 300 pesos was a service fee (again, we do not understand why it is not included in the total cost of the tour) + 260 pesos for shooting on the phone;
I was disappointed that when booking an excursion to swim with sharks for 7,500 pesos, fishing was included, but no one offered it to us. They just took us, we swam and brought it back. They say the tour took 5 hours, but it was two and a half hours.
•Hand soap has not been refilled in two days;
• The automatic circulation of water in the pool was rarely turned on, so we swam with flies for two days... trying to catch them from there;
•The performers were an hour late for the first tour, and 30 minutes late for the second. We don't understand why our time wasn't respected.
• One shower wasn't working. There was no water coming out of it;
• Often they didn't bring half of the dish. That is, if you ordered a meat plate with grapes, cheese and crackers, be prepared that I may not bring you crackers, but there will be 3 pieces of cheese. That's for 590 pesos. We ordered this plate twice, and two times we didn't get any crackers. The second time we asked and they informed us. Also, when ordering mashed potatoes with chicken, they brought us chicken without mashed potatoes. We asked and were informed. Everything was already cold. They didn't add a banana to the banana pancakes.
Unfortunately, curtains are not blackout, for those who cannot sleep without them, bring a sleep mask.
I write absolutely all the little things, as I am very careful about the service. I really liked this hotel. In any case, I recommend it wholeheartedly. After all, they communicate politely with you here, there are gorgeous views from a spacious room, and there is a large swimming pool. But I have to write down the little things so that the management can improve the quality of service so that staying at this hotel leaves only positive emotions for absolutely everyone! After all, the hotel is really beautiful!
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Prix par nuit à partir de :3 355 THB
Publiée le5 sept. 2025
Aina M. L. Lorona
I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy.
My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi.
To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark.
The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering.
Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out.
My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner.
My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A.
I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.
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Prix par nuit à partir de :154 THB
Publiée le1 janv. 2024|Chambre premier (accès à la piscine)
Shane WallJ’ai vraiment adoré mon séjour ici ! J'ai vraiment envie de retourner aux Philippines et je choisirais certainement de revenir ici. Les chambres sont joliment aménagées et très propres et modernes. J'avais une chambre au bord de la piscine qui était magnifique. La piscine était immense et pas trop fréquentée. Le buffet du petit déjeuner était également bon, tout comme le service en chambre. J'ai tout aimé, y compris l'emplacement des restaurants et de la vie nocturne !
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Prix par nuit à partir de :3 181 THB
Publiée le2 fév. 2025
CHIA YU
L'environnement est agréable et beau avec une plage privée. La chambre n'est pas grande. L'emplacement est assez éloigné et loin de la ville. Le seul inconvénient est que lors de notre enregistrement, le personnel du comptoir nous a dit que nous pouvions prolonger l'heure de départ en fonction de l'état de la chambre. Cependant, le personnel du comptoir nous a dit le lendemain que nous devions payer un supplément. De plus, l'heure de départ était initialement fixée à 12 heures, mais avant 12 heures, notre carte de chambre n'était pas valide et nous n'avons pas pu entrer. Nous avons été choqués d'être bloqués dehors. Nous avons dû demander au personnel de service de venir nous ouvrir la porte.
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Prix par nuit à partir de :6 015 THB
Publiée le2 janv. 2025|Chambre lits jumeaux standard
InvitéNous y étions du 26/12/24 au 30/12/24 et puis à cause du mauvais temps sur l'île. La caserne a été agrandie jusqu'au 01/02/25. Bel hôtel familial. Tellement nouveau que le chauffeur de taxi qui nous a emmenés à l’aéroport ne le connaissait pas. Cet hôtel est idéal pour un séjour relaxant. Tous les divertissements de la plage d'Alona se trouvent à 15 minutes en voiture. Les taxis et les tricycles coûtent tous à peu près le même prix, environ 200 à 250 pesos. L'hôtel lui-même propose un service de location de vélos. 500 pesos/jour. Peut-être que vous pouvez le trouver moins cher, mais les vélos sont neufs et c'était très pratique pour nous. D'ailleurs, toutes les photos présentées sont réelles : les chambres, la piscine, même le vélo. Hébergement avec petit-déjeuner (de 7h à 10h). Les petits déjeuners sont assez savoureux, même si le café n’est pas très bon, mais c’est là que je pinaille. A part le petit-déjeuner, nous n'avons pas mangé à l'hôtel, heureusement il y a quelques bons restaurants à proximité. La piscine est propre, il y a une douche. Les chambres sont nettoyées sur demande (il faut raccrocher une carte). Il y a un réfrigérateur, le climatiseur fonctionne et il y a un ventilateur au-dessus du lit. D’ailleurs, c’est très pratique, on a failli ne pas allumer la clim. Le contingent est différent : Coréens, Russes, Européens. Il n'y a que 15 chambres. Nous pouvons le recommander en toute confiance. J'en ai donné quatre partout, parce que... Il y a toujours quelque chose à atteindre.
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Prix par nuit à partir de :1 138 THB
Publiée le16 avr. 2026
Invité
My overall stay is good. The hotel’s location is ideal.
Staff are pleasant.
Things to improve: no slippers. Free water refilling station would be good. The beds are not attached to the headboard and easily moves out of place.
I just noticed for two nights out of the four nights I stayed,
There were loud noises that’s coming from outside the room from several people who seemed to be casually discussing, laughing and hanging out and it went on for several minutes. That was already 10pm and it was distracting.
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Prix par nuit à partir de :1 153 THB
Publiée le6 mars 2026
Invité
Très bel hôtel et très pratique. L’hôtel n’est pas nouveau mais vient de passer chez Accor.
Le checkin pourrait être amélioré (monde conséquent), mais l’expérience globale est très satisfaisante. Je recommande !
Étant membre Accor plus platinum, j’ai dû réserver par trip car le prix était moins de 2 fois moins cher ! Incompréhensible.
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Prix par nuit à partir de :1 730 THB
Publiée le3 mai 2026|Chambre de luxe, avec vue sur la mer (lit king size)
InvitéWe had an amazing stay at this hotel! The kids absolutely loved the amenities—especially the pool—and stayed entertained the whole time. The food was also a standout, with delicious options for everyone. Perfect spot for a fun and relaxing family getaway!
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Prix par nuit à partir de :3 927 THB
Publiée le4 janv. 2025
ClaireK
I recently had the pleasure of staying at Bluewater Sumilon Island Resort, and overall, it was a beautiful experience. The resort is nestled in a stunning location, surrounded by clear blue waters that create a perfect backdrop for relaxation. The tranquil environment made it an ideal choice for a quick getaway.
The resort itself is well-maintained, with lovely landscaping and comfortable amenities. The serene setting really enhances the overall experience, making it a great place to unwind for a two-night stay.
One of the highlights of my visit was the friendly staff. From the reception to the poolside attendants, everyone was warm and welcoming. The pool guys were particularly nice, adding to the relaxed vibe of the resort.
However, I did find that the food needs significant improvement. While the dining options were ample, the quality and variety fell short of expectations. To truly enhance the guest experience, I believe that more attention to the menu and food preparation is necessary. This aspect would play a crucial role in my decision to return.
Another area that requires attention is the communication regarding trips and activities. Unfortunately, we often found ourselves headed to the wrong locations, only to be redirected to another part of the island. Clearer information about where to go for excursions would be greatly beneficial for guests.
In summary, Bluewater Sumilon Island Resort is a beautiful destination with a relaxing atmosphere and friendly staff. However, improvements in food quality and clearer communication regarding activities are essential for a more satisfying experience. With these adjustments, I could see myself returning, as the stunning views and peaceful environment are truly commendable.
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Prix par nuit à partir de :5 140 THB
Publiée le7 avr. 2026
jhoebi
L'un des meilleurs hôtels a été à. 5/5 pour moi.. Très bon service et de bons aliments et petit déjeuner est superbe. Je l'aime leur champorado. certainement l'un de mes meilleurs voyages à Cebu. Vous devez vous inquiéter de voyager même son citation loin de l'aéroport. La chambre est si propre et spacieuse. Nous aimons leur salon exécutif. Je le recommanderai certainement à ma famille et à mes amis.
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Prix par nuit à partir de :4 633 THB