Publiée le22 déc. 2024
Says_Katy
That's the end of our stay at this hotel in the executive suite.
What we liked:
Hotel location;
Gorgeous landscapes from the room window;
Pool area;
Spacious swimming pool;
Spacious room;
The pool is properly planned;
Very cute dogs and cats. They cheered us up.;
The staff is very polite and tries to help with everything.;
Relaxing massage;
There was oatmeal on the breakfast menu, which is rare in the Philippines.;
Your requests are being listened to.
What didn't you like:
A small selection of paid breakfast. There is no buffet and you need to choose from the menu. But you can only choose 1 dish and drink for each one. In other words, don't expect to try even a couple of dishes for prepaid money. Here you can choose only 1 dish for breakfast. The rest is paid. It became clear only on the 3rd day of the stay, as they could not understand how the breakfast system worked.
We were charged 390 Philippine pesos for SPAM (or rather, three slices of local ham). It's expensive for this kind and quantity of food.
•On the last day, the cost of paying for a fruit plate increased. It was 350 pesos, it became 400.
•When ordering tom yam, we asked for additional shrimp (+250 pesos). We were served soup with 7 shrimp halves. We still haven't figured out how many shrimps there would have been without the extra ones we paid for. 🙈We thought they forgot to add additional ones. Then we saw the bill and additional shrimps were deposited.
•Few seafood dishes. Considering that you are 50 meters from the sea. There are also few products with vegetables. We suffered because of this. There was no light food.
•The leaves in each salad were stale.
•Service fees were from everything. We understand when the service fee is for food, but we still don't understand why the fee was for a massage. That is, the fee for the massage + the service FEE for the massage.
•There were also fees for filming shark swimming on our phone. We also did not understand why the fee, if the tour itself cost 7,500 pesos + 300 pesos was a service fee (again, we do not understand why it is not included in the total cost of the tour) + 260 pesos for shooting on the phone;
I was disappointed that when booking an excursion to swim with sharks for 7,500 pesos, fishing was included, but no one offered it to us. They just took us, we swam and brought it back. They say the tour took 5 hours, but it was two and a half hours.
•Hand soap has not been refilled in two days;
• The automatic circulation of water in the pool was rarely turned on, so we swam with flies for two days... trying to catch them from there;
•The performers were an hour late for the first tour, and 30 minutes late for the second. We don't understand why our time wasn't respected.
• One shower wasn't working. There was no water coming out of it;
• Often they didn't bring half of the dish. That is, if you ordered a meat plate with grapes, cheese and crackers, be prepared that I may not bring you crackers, but there will be 3 pieces of cheese. That's for 590 pesos. We ordered this plate twice, and two times we didn't get any crackers. The second time we asked and they informed us. Also, when ordering mashed potatoes with chicken, they brought us chicken without mashed potatoes. We asked and were informed. Everything was already cold. They didn't add a banana to the banana pancakes.
Unfortunately, curtains are not blackout, for those who cannot sleep without them, bring a sleep mask.
I write absolutely all the little things, as I am very careful about the service. I really liked this hotel. In any case, I recommend it wholeheartedly. After all, they communicate politely with you here, there are gorgeous views from a spacious room, and there is a large swimming pool. But I have to write down the little things so that the management can improve the quality of service so that staying at this hotel leaves only positive emotions for absolutely everyone! After all, the hotel is really beautiful!
Voir plus
Prix par nuit à partir de :312 CAD
Publiée le5 sept. 2025
Aina M. L. Lorona
I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy.
My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi.
To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark.
The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering.
Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out.
My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner.
My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A.
I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.
Voir plus
Prix par nuit à partir de :8 CAD
Publiée le15 août 2026|Chambre de luxe
ThomasblnI was very disappointed after seeing breakfast buffet in this hotel! Knowing that it wasn’t cheap hotel and has lots of branches over Philippines, I didn’t expect that the buffet would be considering only Philippino and Chinese taste. Eggs weren’t even cooked well, hash brown smelled with old oil, most of the food contains pork, not much fruit choice ( only two ) , coffee tasted as though coffee machine wasn’t cleaned for ages. I raised a complaint knowing I had food poisoning after 2 consecutive days! All I heard is sorry we can provide you veggies … is it a best offer knowing how much we paid for this hotel! Then at least give people option of not including breakfast to the room price. Concerning room no problem, clean and nice.
Voir plus
Prix par nuit à partir de :92 CAD
Publiée le2 fév. 2025
CHIA YU
L'environnement est agréable et beau avec une plage privée. La chambre n'est pas grande. L'emplacement est assez éloigné et loin de la ville. Le seul inconvénient est que lors de notre enregistrement, le personnel du comptoir nous a dit que nous pouvions prolonger l'heure de départ en fonction de l'état de la chambre. Cependant, le personnel du comptoir nous a dit le lendemain que nous devions payer un supplément. De plus, l'heure de départ était initialement fixée à 12 heures, mais avant 12 heures, notre carte de chambre n'était pas valide et nous n'avons pas pu entrer. Nous avons été choqués d'être bloqués dehors. Nous avons dû demander au personnel de service de venir nous ouvrir la porte.
Voir plus
Prix par nuit à partir de :264 CAD
Publiée le31 déc. 2024|Chambre familiale
InvitéLe propriétaire était sympathique et surtout, la piscine était incroyable. Parce qu'il était nouvellement construit, il n'y avait pas d'odeur d'eau de Javel et il était propre et bien entretenu. Les chambres étaient propres et j'ai utilisé le service de navette depuis l'aéroport pour 600 pesos, ce qui était pratique. Cela faisait du bien de voir un employé m'attendre avec un morceau de papier avec mon nom écrit dessus. La location de motos était bon marché à 500 pesos pour 24 heures et le modèle était neuf.
Voir plus
Prix par nuit à partir de :57 CAD
Publiée le27 août 2026|Chambre Supérieure (lits jumeaux)
yanaaa__ahad a pleasant stay! managed to get our room early with no added charges & loved that the lifts always came fast~ airconditioning in the room also worked well.
location was great! only 10 mins stroll to the massive Ayala Center Mall which has so many things & always took less than 1 min to secure a Grab from the hotel to get around Cebu City
the staff also always helped us get the door & our luggages, thank you Mandarin Plaza!
Voir plus
Prix par nuit à partir de :48 CAD
Publiée le20 fév. 2026
Henry028L'hôtel est situé au cœur de Mactan Newtown, avec de nombreux commerces, restaurants et magasins à proximité, ce qui est très pratique ! Le service est chaleureux, l'établissement est propre et bien équipé ! Il y a beaucoup de monde, donc il faut faire la queue pour le check-in et le petit-déjeuner !
Voir plus
Prix par nuit à partir de :69 CAD
Publiée le5 sept. 2026|Chambre lits jumeaux de luxe
Invité
You need to go through a security check before entering the hotel, which makes you feel very safe. The front desk staff were especially friendly and helpful, and any questions or issues were handled quickly.
The room was clean and well-maintained. Both the sofa and the bed were very comfortable. There was also a JBL speaker in the living room, which was a really nice touch. I was especially happy to receive a complimentary room upgrade, and the room had a great view.
One thing to note is that there seems to be a voltage issue with the hair dryer, so it couldn’t be used in the bathroom.
The hand cream also smelled amazing and worked really well. Overall, I had a very pleasant stay and would definitely recommend this hotel.
Voir plus
Prix par nuit à partir de :122 CAD
Publiée le4 mars 2025
tevenhangSC
Un séjour au Modala Beach Resort est une expérience inoubliable. Le complexe est situé à côté d'une plage pittoresque, offrant un cadre paisible et magnifique, parfait pour la détente. Les chambres sont spacieuses et lumineuses, avec un style design qui combine des éléments modernes et naturels. Elles sont équipées de lits confortables et d'installations complètes, vous faisant sentir comme chez vous. Depuis les baies vitrées, vous profiterez d'une charmante vue sur la mer. Lorsque vous vous réveillez le matin, vous pouvez profiter du magnifique lever de soleil, ce qui est rafraîchissant.
Les options de restauration du complexe sont également impressionnantes, avec des restaurants proposant une gamme variée de cuisine, comprenant à la fois des spécialités locales et des saveurs internationales, avec des ingrédients frais et des saveurs exceptionnelles. Le personnel est chaleureux et amical, et leur service est méticuleux et attentionné, répondant toujours aux besoins des clients.
De plus, le complexe propose également une multitude d'activités récréatives, telles que des sports nautiques, des cours de yoga et des promenades sur la plage, adaptées aux touristes ayant des intérêts différents. Qu'il s'agisse de vacances en couple ou d'un voyage en famille, le Modala Beach Resort promet une expérience de vacances inoubliable.
Voir plus
Prix par nuit à partir de :63 CAD
Publiée le3 mai 2025|Chambre première de luxe
yaytakoSéjour fantastique et véritable escapade insulaire !
La vue et l'eau sont magnifiques. Les repas étaient inclus (petit-déjeuner et dîner) et de nombreuses activités gratuites sont proposées. La vue est spectaculaire ! Les chambres étaient propres et spacieuses pour 2 personnes (jusqu'à 4).
Notre activité préférée a été de pêcher dans le lagon et d'observer le nourrissage des requins blancs à 11h30, puis de se détendre dans le hamac devant les chambres.
Les massages sont de qualité, parfaits pour une expérience ASMR relaxante. Ils sont prodigués dans des huttes extérieures, mais ne durent qu'une heure et il est conseillé de réserver rapidement/à l'avance, car le nombre de masseuses est limité.
La connexion Wi-Fi est bonne sur l'île, mais l'endroit est plutôt propice à la détente. Les chambres sont équipées de Netflix et YouTube.
Pensez à emporter des en-cas pour le soir ou un déjeuner simple, car les restaurants ferment tôt (21h) et le ferry ne part que pour le déjeuner.
Voir plus
Prix par nuit à partir de :179 CAD