IInvitéWe stayed for a night and this property exceeded expectations. It is spotless and you dont need to leave at all. It is so well run and the service is so personalized, from which bus you are taking back into town to what allergies you have, all staff members take note of your preferences. Especially want to thank ***** for making this stay so memorable! Food is also very wholesome and seasonal. Could not fault this place if you tried!
PPaatBibeeModern Comfort with Exceptional Service.
We recently stayed at this brand new hotel for 3 nights and was thoroughly impressed. As someone who travels frequently and appreciated good design and hospitality, this property hit all the right notes.
The ambience & Room:
The hotel features a clean and medern design.
My room was a decent size-not too small for 2 people-and perfectly maintained.
ิิิิฺ-Modern amenities including a Nespresso machine and a smart TV with Netflix made our stay very comfortable when snowing outside.
-Attentive and consistent housekeeping. The room was refreshed daily with plenty of drinking water provided.
Service:
The staff here are the true stars. They are genuinely friendly, always greeting us with a smile. They went beyond by help to pre-booking a fixed-rate taxi for our airport transfrer, which made our early morning departure stress-free.
Location and Dining:
While the hotel isn't right in the hustle and bustle of the center area, it is within easy walking distance to everything. The subway is just around the corner but we prefer walking for observation. The surrounding area is packed with great local dining options. Plus, the hotel's own restaurant is quite a great choice for a great dinner.
A Small Note for Improvement:
The only thing I missed was the ability to slightly crack open a window. As someone sensitive to room temperature during sleep (especially in winter), having a bit of fresh air would have made the stay even more perfect.
Verdict: Highly recommended for those who valure cleanliness, modern aesthetics, and top-tier service. We would definitely stay here again next time.
IInvitéHave been to this airport 3 times, 1st time using this hotel to catch the early morning flight out. It’s ambience quite an eerie experience, a bit difficult to find the hotel initially😄
Otherwise the room was big, toilet & amneties was great! Staffs were very helpful & friendly. Would highly recommend this place if wanna good rest before flight out.
PPaatBibeeExceptional Private Onsen & Hokkaido Flavors.
Overall Impression: A perfect blend of convenience and cozy. Despite the bustling atmosphere and classic, dark decor, the private onsen and dining experience make this a standout choice in the area.
Hightlights:
The room: Spacious with beautiful wooden floors and a private outdoor onsen. Soaking in the heat while snow falls is pure magic. Features like the ”His&Her” sinks and an in-room massage chair make our stay more comfortable. All complimentary in the room adds a thoughful touch.
Dining: The buffet offers and impressive variety of local dishes alongside beautifully plated mains. Even when busy, the staff sustematically managed the seating, ensuring we enjoyed the stunning winter views comfortably. The Hokkaido cheese pizza and dessert are absolute must-tries.
Location and Service: Perfectly situated in the heart of the sightseeing district, with famous sweet shop right nearby. The complimentary valet parking and polight, perfessional staff made our stay seamless.
Observations:
Atmosphere: The common areas can feel a bit crowded due to its popularity.
Design: The room interiors are a bit outdated and lean toward very dark tones, and notably, Netflix is not available on the in-room TV.
Note: Windows are fixed; ventilation is managed via the onsen balcony door.
Verdict: Highly recommended for foodies and onsen lovers who want to be the center of the action.
TTek KooiNicely renovated hotel. Unfortunately staff are new and surprising not many front desk staff can converse in English.
Breakfast was good with many choices. However, we couldnt eat most of the time as my family has to go for activities early like skiing and local tours. The cafe staff allows us to start breakfast before the opening time but an English speaking lady with a coat turned up one morning and stopped us from starting breakfast early before the opening time. She was so rude and told us wait till 630 before we can touch the food!
I dont see why we cannot start with cereals that was already on display.
I will return to stay as the hotel is new, rooms are large and the onsen is clean and comfortable. There was a gym and laundry facilities too
LLi Jih Edwin YUperfect for group tour.
serving buffet dinner and breakfast, unable to change to japanese cusine , even willing to pay extra.
Staff's answer is always ” Unable. I am very sorry”, without even trying.
REGRETS
IInvitéNous avons séjourné ici pendant 7 nuits. Cela était un peu plus long pour Sapporo. Cependant, comme le temps était si mauvais avec la neige lourde, nous avons donc apprécié nos séjours à l'hôtel pendant le temps neige. Le petit déjeuner est si bon et nous l'attendons tous les matins, car il comprend une variété de repas, vous pouvez toujours trouver quelque chose à profiter. Nous avons également acheté un spa à notre tarif de chambre, donc chaque nuit nous avons eu un spa agréable (mais pas de printemps chaud). Le service de lave-vaisselle est très pratique et les coûts sont justes.
IInvitéLe paysage de l'hôtel est vraiment magnifique, avec vue sur le lac d'un côté, vue sur la mer de l'autre et vue sur la montagne de l'autre. Marcher dans la neige pendant trois heures pour voir le paysage m'a rendu heureux physiquement et mentalement. Les enfants skient dans la station de ski de l'hôtel🎿. Il y a peu de monde et il n'y a pas lieu de s'inquiéter pour la sécurité. Il existe deux types de petit-déjeuner, de style occidental et japonais. J'ai essayé les deux et ils sont très bons. Il n'y a pratiquement aucun endroit où manger pour déjeuner et prendre un verre, mais il y a une boulangerie au premier étage. Le pain fraîchement sorti du four est très bon et vous pouvez également acheter un gâteau pour le thé de l'après-midi. Vous devez réserver à l'avance pour un restaurant pour le dîner. Bien que le prix soit cher, l'environnement et le service sont très bons.
HHihiwongWe stayed at Nozo Hotel recently and were thoroughly impressed. The hotel is very new, and the rooms are extremely comfortable and well-designed. The onsen (hot spring) area is beautiful, surrounded by a serene environment, and the facilities are complete and modern.
The staff Yuna and Deegli were all very polite and helpful, especially Yuna , Yuna went above and beyond to assist us. After we rented a car, we had trouble connecting it to Google Maps and our iPhones. Yuna worked really hard to find the solution for us and finally helped us successfully pair our iPhones with the car. Her patience and dedication were truly commendable .
Because of this excellent experience, we will definitely choose Nozo Hotel again on our next trip. Highly recommended for anyone looking for comfort, great facilities, and outstanding service!
IInvitéTrès bon séjour à l'hôtel en famille avec un accueil dès la sortie de la station de bus (possibilité d'avoir un parking gratuit avec une voiture). L'hôtel, ses installations et ses équipements ont été présentés en détail au moment du check-in. La chambre était spacieuse et bien équipé avec un bain privatif avec vue. Les lits et les futons sont confortables et un Yukata, ainsi qu'un pyjama sont fournis pour se baigner dans la tradition japonaise. Les sources chaudes de l'hôtel étaient très grandes avec plusieurs bassins donc un bassin extérieur. L'hôtel propose également des snacks et des boissons gratuitement dans le lounge à la sortie des sources chaudes.
Cependant, le repas était un peu décevant car je suis resté sur ma faim et j'ai connu d'autres hôtels avec des meilleurs repas.
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