Hôtels avec Spa à Hokkaidō, Japon

Our stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional. We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home. Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed. The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in. The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious. Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River. We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable. The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings. While our overall experience was excellent, I have a few suggestions for improvement. One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable. As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar. I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal. Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety. Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.

The most comfortable bed I’ve ever had in a hotel. We had some of the best sleep during our stay. The bed was huge and incredibly comfortable, with plenty of pillows and soft, high-quality linens. The room itself was spacious, quiet, and very well soundproofed, with lots of space to store luggage and personal items, plus many useful amenities. The entire hotel has a modern, clean design and is kept in excellent condition. The staff were very kind, professional, and spoke English, which made everything easy. They even provided umbrellas free of charge when it rained, which was a thoughtful touch. The hotel bar also deserves a mention. The service was excellent, the drinks were very good, and the parfaits were delicious. Since parfaits are very popular locally in Sapporo, I definitely recommend trying one here. The location is convenient too: just a short walk from Susukino and the Sapporo city center, close to the station by a few metro stops, and easy to reach by taxi. Overall, this Marriott was a real gem. Because of such a pleasant experience here, I’ll definitely consider staying at other Marriott Courtyard hotels in the future.

This airport hotel blew us away. It was so comfortable and high end feeling. We checked in late and left early so we, unfortunately, couldnt try the amenities. Despite that, they treated us great and we would love to stay here again. Important to note, the first airplane engine fired up earlier than we expected and woke us. Be prepared to be awoken if your flight is later than expected. I think it fired up at 8AM.

Great great ryokan. We booked a room with private onsen. The whole vibe of the hotel is so luxury and relaxing. Only stayed for a night but wished we stayed longer. Dinner was amazing. Breakfast is traditional japanese so might not be everyone's cup of tea. All in all a fantastic experience with great food, great vibes and super attentive staff. Highly recommend.

Nicely renovated hotel. Unfortunately staff are new and surprising not many front desk staff can converse in English.  Breakfast was good with many choices. However, we couldnt eat most of the time as my family has to go for activities early like skiing and local tours. The cafe  staff allows us to start breakfast before the opening time but an English speaking lady with a coat turned up one morning and stopped us from starting breakfast early before the opening time. She was so rude and told us wait till 630 before we can touch the food! I dont see why we cannot start with cereals that was already on display.  I will return to stay as the hotel is new, rooms are large and the onsen is clean and comfortable. There was a gym and laundry facilities too

L'hôtel dispose d'un service de prise en charge en bus à Sapporo, ce qui est très pratique. Le plus gros point fort est qu'il est très pratique de manger et de boire à l'hôtel, qui est gratuit. L'aire de repos est tellement confortable après avoir pris un bain, et il y a de nombreuses sources chaudes pour se baigner. Bref, je devrais rester un jour de plus. .

I had an enjoyable stay at Akan Yuku no Sato Tsuruga. The hotel offers a relaxing atmosphere and is a wonderful place to experience the beauty of Lake Akan. The service was excellent throughout my stay. The staff were warm, attentive, and professional, always greeting guests with a smile and making every interaction pleasant. Their hospitality really enhanced the overall experience. The onsen facilities were one of the highlights of the hotel. They are spacious, beautifully designed, and have a luxurious feel, offering a great variety of indoor and outdoor baths. The only minor drawback was that the top-floor outdoor bath did not appear to be as clean as the other baths. Overall, the onsen experience was still great. The room was a little on the compact side, but it was clean, comfortable, and well maintained. Overall, I had a great stay and Akan Yuku no Sato Tsuruga is a great choice in Lake Akan.

Nous avons séjourné ici 7 nuits, ce qui est un peu long pour Sapporo. Cependant, le temps étant exécrable avec d'importantes chutes de neige, nous avons apprécié notre séjour à l'hôtel malgré la neige. Le petit-déjeuner est excellent et nous l'attendions avec impatience chaque matin, car il propose une grande variété de plats, de quoi toujours trouver son bonheur. Tout le personnel est très aimable et accueillant, en particulier les deux chefs expérimentés qui préparent les ramen et les omelettes. Nous avions également inclus l'accès au spa dans le prix de notre chambre, ce qui nous a permis de profiter d'un agréable moment de détente chaque soir (même s'il ne s'agit pas d'une source thermale). En face de l'hôtel se trouve un petit centre commercial, BIVI, avec de bons restaurants, un café sympathique (Gentle Bagel) et une supérette. Même les jours de fortes chutes de neige, on peut s'y divertir sans problème. Le bâtiment B1 propose un service de blanchisserie très pratique à des prix raisonnables. Si votre budget le permet, vous pouvez opter pour la formule chambre seule (sans petit-déjeuner ni spa), qui est très avantageuse et que nous recommandons vivement.

Le paysage de l'hôtel est vraiment magnifique, avec vue sur le lac d'un côté, vue sur la mer de l'autre et vue sur la montagne de l'autre. Marcher dans la neige pendant trois heures pour voir le paysage m'a rendu heureux physiquement et mentalement. Les enfants skient dans la station de ski de l'hôtel🎿. Il y a peu de monde et il n'y a pas lieu de s'inquiéter pour la sécurité. Il existe deux types de petit-déjeuner, de style occidental et japonais. J'ai essayé les deux et ils sont très bons. Il n'y a pratiquement aucun endroit où manger pour déjeuner et prendre un verre, mais il y a une boulangerie au premier étage. Le pain fraîchement sorti du four est très bon et vous pouvez également acheter un gâteau pour le thé de l'après-midi. Vous devez réserver à l'avance pour un restaurant pour le dîner. Bien que le prix soit cher, l'environnement et le service sont très bons.

Check in was a breeze, room was clean n enough space for 2 pax. The wobderful onsen is great with cold n hot pools, lots of parking available in the hotel n its surrounding areas. Definately be back again if coming back to furano!