Hôtels 3 étoiles à Colombie-Britannique, Canada

There is no lobby welcoming you, but a Front desk running 7am-12am everyday in a room served with free drinks and magazines. We appreciated the early check-in at around 2.30pm, which was 1.5 hour before the normal check-in time. The check-in was quick and smooth. There was no hair dryer in our room. When you wanna make a phone call for help, there is no landline telephone in the hotel room, meaning that you have to walk out to the office to ask for a dryer. Luckily, we found it out an hour before mid night and the front desk was in the storage room. There is no amenities here besides of a free access to the mini golf course opposite the road. It will be boring during rainy days, especially the shops nearby closed early around 5pm. The location is great, right to the main road. This hotel company also owns Tide’s Inn and the Mini Golf Course where they are at other two corners of the intersection. Mini golf is free to access and the pool table is CAD2 for each game. The upside of this hotel room is that everything in this room is newly built. Many plugs on the wall. There is a. Work desk, containers for your belongings, a fridge, a microwave, a TV, a clothes rack, a luggage rack and a coffee maker. We love the mattress here, unlike those in the old hotels. They are firm and supportive to my back. Also, the car is just outside our door, it makes the luggage unloading very convenient and quick. There is a big window with mosquito net in our room, but the window faces inside the car park, where people would walk around, drop on and off their luggage. We don’t feel private not to put the curtain down, and the sun light couldn’t come into the room when the curtain is down. Especially during the days we don’t use the air conditioning or heater, we can always hear the noises from next door, outside the car park and the main road. Also, we found that the bedsheets were wrinkled when we flipped over the duvet. Not sure if the bed sheet was not ironed or was not changed to a new one. There is no desk lamp on the desk meaning that if I turn on the main lights, the lights on top of two beds will be very bright and disturbing to whom is sleeping. There is laundry room with 1 washing and drying machine on site. It charges CAD1-1.5 for each laundry by card payment via an app according to the front desk. There is no iron equipment in your room, not sure if you can borrow one by asking the front desk. Reminded to bring your own slippers, tooth brush and paste. And always check what you need is missing for your stay before the front desk closing.

The counter staff was so kind to accommodate us in the handicapped room when I requested for it. Everything in the room looked great except that there was no real cabinet for clothing. And they only provided 2 hangers (I attached a photo). The hotel is surrounded by different restaurants and malls. A short walk to Walmart and Lansdowne Centre. Nearby skytrain station and bus stops. Parking lot is huge and can accommodate a lot of cars (with a minimal parking fee if you’re a hotel guest).

L'hôtel est situé dans le centre de la ville, à quelques pas de la rue, à quelques pas de la rue, à quelques pas de la rue, à quelques pas de la rue, à quelques pas de la rue, à quelques pas de la rue, à quelques pas de la rue, à quelques pas de la rue, à quelques pas de la rue, à quelques pas de la rue. Le personnel était très attentif, bienvenu et toujours prêt à aider avec un sourire.

L'emplacement était idéal pour notre séjour. La chambre était propre et confortable. Quel plaisir de prendre un petit-déjeuner complet avant de partir le lendemain matin ! Tout était disponible, prêt et délicieux.

Tout satisfait de l'hôtel, mais pas Trip.com où nous avons réservé dans cet hôtel, nous devons payer pour le petit déjeuner lors de la réservation avec Trip.com, mais en fait l'hôtel offre un petit déjeuner complémentaire, nous mangeons les mêmes choses payées ou non payées. Je pense que c'est le problème qui a été résolu avec Trip.com en profitant des touristes qui ne connaissent pas la pratique locale et nous facturant un petit déjeuner ”présumé gratuit” coûteux.

Quatre familles avec enfants ont des affaires dans le fleuve Campbell, donc les installations de réservation pour un jour sont un peu inconvenantes, mais généralement bonnes

The room is big and spacious . Bed and pillows are comfortable. The kitchen is a big plus for us since we stayed for 3 nights. It is in a good location, near the bus stop and within walking distance to all good restaurants. The only downside is it’s near the hospital so ambulance sirens can be bothersome. Otherwise, it was a good and pleasant stay.

Absolutely stunning view. Cabin was older but very charming, we made the most of the fireplace in the room and enjoyed a view of the lake from our balcony. Bathroom was clean with everything we needed. Coffee also provided in the room which was nice. I read the beds were uncomfortable on other reviews and I’d partially agree - not the best but again not the main reason or expectation for visiting emerald lake. I will say the pillows were extremely thin and uncomfortable.  Staff were very friendly and attentive. Shuttle service was easy. Restaurant was pricey but overall good. No wifi or signal in the room is something to be aware of, but heightened the experience in my opinion. Overall, great!

Il y a de nombreux restaurants en bas de l'hôtel, qui sont également très bons. La maison est propre et grande, mais le matelas est un peu mou et j'ai mal au dos quand je dors dessus. Dans l'ensemble, ça va Cependant, un dépôt de 200 $ sera déduit de la carte de crédit physique lors de l'enregistrement. Comme j'utilise toujours Apple Pay, je dois attendre un peu avant de pouvoir m'enregistrer dans la chambre. Ils n'acceptent pas non plus les espèces ou les cartes de débit

It was my second time staying at this hotel. There were two things I really needed to mention. First, I turned on Netflix and started watching a movie around 8:00pm but I fell asleep shortly after. Around 9pm someone started knocking on my door very loudly, which woke me up. I then heard someone outside saying, “Hey, lower the volume.” I was honestly super confused because the TV wasn’t even that loud???? and the knocking itself was louder than the TV and was what actually woke me up. I didn’t open the door because I found it creepy. After that, I called my friend, and he suggested I contact the front desk. When I called, the lady told me their housekeeper had already checked and there was nobody in the lobby anymore (which makes sense because it had happened around 20 minutes earlier). She also said other people shouldn’t be able to access guest floors without a key card. When I asked whether anyone staying beside me had complained, she said nobody was staying next to my room, and the guest next door had only just checked in. Maybe it was just someone passing by, but it was still really weird and uncomfortable. I’ve stayed in many hotels in different countries and have never experienced something like this before. The second issue was that both the internet and TV stopped working at night and were still not working the next morning when I checked out, which was really frustrating. I mentioned it during checkout, and the front desk staff simply said the whole building was having the same issue and they were trying to fix it 🥲 The good thing is they’ve now fixed the access issue, so everyone needs a key card to access their floor. The hotel itself is brand new, very quiet, and clean, which is why I chose to stay here again. Since it’s owned by Hilton, I honestly expected the staff to be a bit more professional when speaking to customers. The housekeeping staff were all super friendly though.