Hôtels 4 étoiles à Alaska, États-Unis

This hotel has seen better days in its multi-decade existence. It has gone through some renovations and name changes, but still seems to be in transition as we walked through the third floor paint fumes (half of the floor was being painted while still having guests on the floor) to our room at the end of an extremely long corridor. It seems understaffed and whatever staff they do have are wearing multiple hats and running around or in training. We encountered a spectrum of personalities from sweet to terse to neutral in their customer service/reception area. Their booking system is also a bit unclear. I got emails for ”pre check-in” and ”set checkout” which seemed fine, but I had selected a cocktail pack at the pre check-in and input my credit card information but was not charged for it. If my CC isn't going to be charged at that point, why should I have to enter my CC information at all? It should be noted that these are ”requests” the front desk can choose to fulfill for the guest or not. They still asked for a CC to be put on file for incidentals too, during in-person check-in, so online ”pre check-in” just seems pointless. We had booked our multi night stay on the Trip app and it did have us prepay but also said there would be a $89 charge at the hotel for four nights. We later learned it was a ~22 bucks ”resort fee” for our stay per night. I guess the resort fee includes the amenities of free water and free shuttle service? Breakfast wasn't included for our booking. The person checking us in even charged a $$$$ deposit amount larger than the cost of our 4 nights there, so I hope they are more careful on other security deposit charges, in the future. On another note, the 24/7 airport shuttle was great and the downtown shuttle service was excellent. Their free shuttle service is definitely a highlight. Kind drivers also -- lovely service from all the drivers we met and always helped us with our bags and directions. Big appreciation for the shuttle vans and drivers! Free water (2 bottles per guest per day) included at the front desk, which you have to make sure to grab yourself, as there was no ”deliver to room” option during our stay. The outdated facilities are somewhat maintained, as we had slow drainage in our shower tub and slow drainage in our toilet that nearly led to a clog. Luckily, the maintenance team was able to remedy that after our first night. We stayed 4 nights in total, but that first night was rough. Going forward, I would recommend this place for someone seeking adventure in a property that is next to a beautiful lake with cool seaplanes and a nice lobby full of taxidermy and doesn't mind the potentially tumultuous reception or dated bathroom.

I was pretty disgusted to see the N word written in dust on the window in our suite. The food was overpriced and was definitely nothing special. Didn't matter after dinner though; there's no microwave to reheat left overs, and with how cold our room was, our food got cold and hard pretty fast. The wallpaper is coming off the wall, the hooks are coming out of the wall, we had the heat on friday-sunday but could never get it up past 68 degrees despite it being on for days. The water got shut off while we were there, parking was crowded/limited. We booked a room for 5, only to be put in a room with only 2 beds and told they couldn't provide us with a cot because of fire hazards; after complaining that I'm not putting my child on the very used/old carpet, they upgraded our room to include a couch for my 3rd child. The pool required a reservation but they didn't check reservations and the pool was over crowded. I was REALLY uncomfortable with how secluded I was from everyone when going to the locker room... it felt like the perfect spot for someone to catch a woman or child off guard. Everything is very old or outdated or broken in one way or another, and everything was VERY overpriced. If they want to claim they're a resort and charge resort prices, they need to start looking like a resort. Next time we need a weekend getaway, we'll be going to Denali instead!

Lovely Hotel great spot to be in the center of Anchorage and is close to the freeway, just be careful parking is not attached, the staff early early Feb 14th was so helpful lovely and kind 3 girls(posted their names on the yelp review)

La chambre est très propre, mais pas de petit déjeuner et de salle de bains chaude, bien qu'il y ait de l'eau chaude, mais pas de la face chaude, c'est mauvais! Bien que le prix soit un peu cher, il est bon de vivre à Asra.

The room is very clean and comfortable. It’s modern and it has its own unique design. The only problem was the fact that I had to walk so far to get to the room, as I needed to walk across 3 hallways to the end of the hotel.

酒店雖然比較舊，但房間好大，二張1.5米的大床，房間也很整潔，大堂有茶吧，免費供應開水，茶包和咖啡，酒店也提供免費接送機服務，對這次入住很滿意，就是感覺房價有點小貴！

Excellent location at the heart of the city centre. However it is a bit dated. Many shops and restaurants near all within walking distance. It will stay again if you visit anchorage again.

Les autres sont OK, le bruit de la ventilation est très grand et affecte le sommeil. Une erreur d'alarme à feu est survenue pendant le séjour, les invités sont sortis de l'hôtel, les feux sont arrivés et on dit qu'il s'est produit une fois récemment. Les deux espoirs susmentionnés sont améliorés.

La maison est située dans une grande position entre Fairbanks et Chena chauds. La vue de là est tout simplement étonnante, respirant. Nous n'avons pas été si heureux de voir Aurora, en raison du temps claudy, mais je ne regrette pas encore de réserver cet endroit. Il est un peu plus cher, mais certainement digne. Il a beaucoup de règles, mais je comprends qu'ils veulent le garder assez propre et calme.

Dans la rencontre avec la chose embarrassante, la première est que lorsque vous êtes dans le chic, vous ne pouvez pas trouver la réservation et les informations sur le tarif de la chambre payée. La réception et le service des réservations ont contacté le téléphone pendant plus de 10 minutes avant de vérifier les informations de réservation et la procédure d'enregistrement a été effectuée. La carte de la chambre, nous sommes allés ouvrir la porte, avons constaté que la chambre donnée à la personne n'avait pas quitté la chambre, la réception a trouvé la mauvaise carte de chambre, rattrapez-vous pour changer une autre carte de chambre, continuez à ouvrir la porte, ou la chambre n'a pas vérifié, même changé de chambre, ne peut pas rester, jusqu'au quatrième, peut enfin rester.