Publiée le23 janv. 2025
Zhongzhan
Pour être honnête, l'emplacement de l'hôtel est de premier ordre, juste sur le lac Lewis, très beau. Mais il y a quelques points qui ne me satisfont pas, ce qui enlève des points à l'expérience globale du séjour. Parlons d'abord du repas. Le serveur est venu demander ”Comment puis-je vous aider ?” 8 fois au total pendant le repas. Il était trop attentionné. Deuxièmement, le jour de notre départ, nous sommes partis en excursion et l'un des arrêts était le lac Lewis. L'enfant n'a pas pu s'empêcher de mouiller son pantalon, alors nous avons demandé à entrer et à acheter un pantalon pour nous changer. Cependant, comme l'hôtel était complet, tous les clients qui arrivaient par avion n'ont pas été autorisés à entrer. J'ai dit que nous avions quitté l'hôtel il y a 3 heures et ils ont finalement accepté.
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Prix par nuit à partir de :SEK 6 139
Publiée le31 mars 2026
Invité
We stayed at Royal Canadian Lodge in Banff from March 26–29 with my 7-year-old daughter, and overall we had a great experience.
Check-in was simple and straightforward. We arrived in the early evening, and Jason at the front desk was the most approachable and helpful hotel staff member I have ever dealt with. He remembered my daughter’s name, greeted her every day, checked in with us throughout our stay, and added little touches that made the trip feel extra special for both of us.
The renovated room itself was fairly standard for a hotel room, but comfortable. Our room had two queen beds, which worked well for us. The bathroom had a shower only, with no bathtub, but that was not an issue. The pillows were big and lumpy, all 8 of the pillows in our room were too high/tall for my daughter to use comfortably. There are robes provided in the room, it would be a nice touch if they could also provide kids size robes. We had a mini fridge, coffee maker with coffee, and kettle with tea provided in the room.
We ordered room service one night and tried the pulled pork poutine, which was the daily special from the restaurant. Unfortunately, it was not very good, and I would not recommend it.
The TV included free cable and on-demand programming, as well as pay-per-view movies. I had brought my laptop and an HDMI cord, and we were able to connect it to the TV easily to watch our own movies. Watching on-demand, my daughter discovered The Simpsons and loved it (lol)
The pool area was a big highlight for us. The pool is salt water rather than chlorine. The water itself was on the cooler side, but there was also a good-sized hot tub and a large steam room. My daughter quickly made friends with another family staying at the hotel, and the kids spent multiple hours a day in the pool together.
The gym was small but functional. In the four days we were there, it was empty every time we walked by.
Parking is $20 per day, which does add up. There is also free street parking behind the hotel if you are able to find a spot.
One fun feature in the lobby was the robot, which the kids absolutely loved. We were told that after construction is complete, it will be delivering items to guest rooms. During our stay it moved around the lobby, told jokes, and handed out free apples.
The hotel was reasonably priced compared with other options in the area. I chose it specifically for the pool setup, knowing we would be spending a lot of time there, and it worked out really well for that. Shops and restaurants on the main street were about a 10-minute walk away, or you could take the bus that stops outside the neighboring hotel for $2 per ride, with kids riding free.
I would definitely stay here again in the future. The price, location, rooms, and pool make this a very family-friendly hotel option in Banff.
Biggest thank you to Jason at the front desk for the spectacular service we enjoyed.
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Prix par nuit à partir de :SEK 1 600
Publiée le27 août 2025|Chambre lit king standard avec vue sur la ville
InvitéL'emplacement est bien desservi par les transports en commun, ce qui est pratique pour les voyageurs seuls. De plus, il se trouve en plein centre-ville, à proximité des restaurants et des principaux établissements. En résumé, le Château Lacombe est un bon hôtel où séjourner si vous prévoyez de vous rendre à Edmonton.
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Prix par nuit à partir de :SEK 1 060
Publiée le19 déc. 2024
Utilisateur anonymeLa chambre est très propre, la chambre est très confortable et confortable. Mais j'étais très satisfait dans l'ensemble et je recommande que cet hôtel co-voie des voyageurs solistiques !
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Prix par nuit à partir de :SEK 1 443
Publiée le8 sept. 2025
SalahHager
C'est ma deuxième visite cette fois qu'il était parfait ils l'ont rénovée puisque je marche dans des odeurs très propres et fraîches la nourriture de maison très utile et gentille
Le buffet pour dîner incroyable cuisine indienne sur toutes les expériences très belles, en particulier dans la piscine
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Prix par nuit à partir de :SEK 873
Publiée le21 mai 2026
InvitéService was fine, they gave us warm cookies upon arrival and check out. The pool and fitness rooms were clean, and the rooms were tidy, though they were a bit dark from lack of lighting.
A couple of things to note: the mattresses were extremely soft (even as someone who prefers soft mattresses), it felt like I was slowly sinking into the floor. The soundproofing is also quite weak, so I would recommend sleeping with earplugs or it may be hard to sleep with guests running around.
One more thing to note was that the balcony door was not locked when we checked in. Since we are on the 7th floor it was safe, however next time I would double check just in case, because there are many people visiting the hotel for functions and events.
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Prix par nuit à partir de :SEK 716
Publiée le24 août 2025|Chambre lit king traditionnelle
InvitéC'est la quatrième fois que nous séjournons dans cet hôtel. Tout est impeccable ! Cette fois-ci, nous avons eu une chambre au 4e étage, avec moquette neuve, smart TV et double miroir dans la salle de bain ! Génial ! Les matelas et la literie sont parfaits ! Et la piscine avec toboggans pour enfants, c'est tout simplement parfait !
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Prix par nuit à partir de :SEK 1 213
Publiée le26 fév. 2026|Chambre supérieure (lit king size, canapé-lit)
Mr-PGreat hotel ! I have Stated here many times over the years!
Furthermore the owners have made great improvement in the recent renovation. Good location but poor management (that’s why I have given it a low experience rating)
Hotel bar has been closed for a while but not advertised when booking! This is a ski resort and we traveled as a large group (4 rooms) with mixed age group inc teens and kids so a hotel bar is critical for us!
The fact that the main bar was closed and no apré ski drinks in the bar should have been advertised. Frankly I’m on holiday and without an operational / open bar I would have booked elsewhere!
I was only informed via email after the free cancellation period was up which meant I loose money if I cancel and more so will be challenged to find elsewhere!
I only found out after a email from hotel a few weeks before checking! When I challenged management via email, I was informed the bar area was moved to the restaurant, I said this is not acceptable and bar closure should have been advertised on booking … was told the above, and a sorry and subsequently ignored thereafter !
Not ideal as the restaurant is not a bar - more so it was pretty weird having drinks upstairs and more so when a few folk start to come up for dinner or the restaurant starts to set up for dinner buffet.
Management did offer some of my party a credit, but not me and just ignored my concern.Shame really!
I don’t want to take the good positive vide away from the hotel so would like to big up
1) reception staff- always great with a smile
2) house keeping - great job
3) restaurant staff - friendly and smiley (even though difficult trying to manage a so called bar and restaurant) in the same place
4) amazing refurbed pool
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Prix par nuit à partir de :SEK 1 142
Publiée le5 mars 2025|Chambre standard
Invité
Expérience incroyable. L'hôtel offre non seulement d'excellentes prestations, mais il se montre également très attentif à vos demandes, dans la mesure du possible. J'ai particulièrement apprécié l'accès aux salles affaires, au salon et au restaurant. Le service de navette aéroport gratuit est un vrai plus et facilite grandement les déplacements. J'ai été très touché par l'accueil, la patience et la disponibilité du personnel de la réception.
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Prix par nuit à partir de :SEK 669
Publiée le2 août 2025
Invité
We chose this hotel at random while driving down the highway. We were VERY glad that we did. The following day, we kept congratulating ourselves on the great choice.
It was very easy easy to get to off the highway. But yet it was protected from the busy highway noise.
The staff were absolutely 5-Star. Every single individual that we encountered, both hotel and restaurant, seemed to be genuinely friendly and professional. Specail shout-out to: Jei, Jasmeen, and Maltin. ( hopefully i got the correct names)
We used the pool in the evening, and it was a surprisingly nice facility for the price of the hotel. We thoroughly enjoyed it until an excessively noisy family showed up with undisciplined kids. But that's not on the hotel.
I don't know why the restaurant was empty because it was exceptionally good food and good service. Even the breakfast buffet was far above most free breakfasts that are on offer.
The guestrooms were very quiet (even the a/c fan was quiet). Beds were comfortable. Good quality linens, pillows and towels. Beds were especially comfortable and seemed new. Carpet looked new.
The only thing I might suggest for the rooms is that they might add a floor lamp to improve the lighting. Also, they might think about bringing up the quality of bathroom amenities to current trend in higher quality in larger affixed bottles instead of small disposables
It's obvious that they're gradually upgrading an older property and haven't gotten to the hallway paint yet. But that doesn't affect the guestrooms experience.
I highly recommend this property.
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Prix par nuit à partir de :SEK 584