Hôtels avec petit déjeuner à Jiangsu, Chine

This is the first time I've had an absolutely 10/10 experience with any hotel. This particular hotel also outranks every other Marriott I've ever stayed at. I genuinely could not think of a single negative point. I was only in Nanjing for 2 nights, in town for a meeting, and I'm so glad I chose to stay here. Firstly, the room is exactly as advertised. Marriott hotels always have the fluffiest pillows, but this particular hotel had the most HEAVENLY pillows. The bed was so comfy that I ended up postponing my day plans just so I could sleep in! I didn't realise how desperately I needed that rest and recuperation, and am glad I chose to stay here and get what I needed. Also, this hotel does not skimp on the water - most hotels will only give you 2 tiny bottles a day, which if it's blazing hot outside, can be frustrating, especially if you want to boil water for tea/coffee in the morning. This hotel provides 4-5 complimentary bottles of water per day. In many ways, I felt like they anticipated what I'd need and would provide it before I even had the chance to ask. There is also an ironing board stowed in the room, which for me was a lifesaver as I had an important meeting. As other reviewers have mentioned, the location is indeed fantastic. I was so relieved to find that after a long train journey, I only needed to hop on the subway for 1 stop - I didn't even need to exit the building, as the hotel is located inside the mall connected to the subway station. The breakfast spread is not too bad either, with the highlight for me being the espresso machines. When I tell you this machine delivers the most divine coffee in 10 seconds, I am not kidding. It was one of my favourite things and a great way to kickstart a busy day. At check-in, the reception staff ensured they gave me all the info I needed. I noticed this is often skipped at other hotels as staff are shy or reluctant to speak in English, which results in foreign guests missing out on relevant info or complimentary perks - but the Marriott team refused to let language be an obstacle. I was glad to learn free snacks and coffee were available in the executive lounge each evening. While I was there, the executive lounge manager - I think her name is Sheila, apologies if I've gotten this wrong - took the time to introduce herself and ask if I needed anything. She was so polite and genuinely seemed to want to improve the experience for guests. To me, these small touches are what set a service-oriented luxury hotel apart from others. On my first night, I'd arrived pretty exhausted after having sat on a delayed train for hours, and I wanted to order takeaway as I didn't have the energy to go out. They have ******* lockers positioned right at the hotel entrance, which you can unlock with your phone and collect your deliveries. Being a foreigner who doesn't understand Chinese very well, I wasn't sure how to navigate this, but the reception staff went out of their way to help me, ensuring they stayed with me until I'd collected my parcel - it was not at all necessary for them to help me so much, but they did, and I'm very grateful for that :) I spent the entire month traveling in China and so, looking back, am able to compare all of the hotels and experiences from this trip. This particular hotel ranks 10/10 for me not only because of the location, but also because of the kindness and professionalism of staff. Things can sometimes be confusing or overwhelming for foreigners, and this was the only hotel where staff didn't hesitate to rush in and offer to help, no matter how small the issue. Even the gentleman at the coffee bar in the lobby was so kind and polite - and might I add, everyone at this hotel speaks English, so they really do cater to an international crowd. Housekeeping staff too were very sweet, always greeting you and asking if you needed extra bottles of water. Thank you for a relaxing, delightful stay! I hope to come again and stay longer next time.

Situé sur la rue piétonne Pingjiang Road, l'endroit est très pratique pour se rendre au musée de Suzhou, au jardin du Maître des lieux, au jardin du Bosquet des Lions et au jardin des Amoureux, tous accessibles en moins de 20 minutes à pied. Il est également facile de prendre un taxi depuis Baita East Road pour rejoindre d'autres attractions. On y trouve aussi de nombreux restaurants. Cependant, toute la rue en contrebas est devenue trop commerciale, avec une foule de touristes prenant des photos. L'atmosphère animée de Pingjiang Road, que mon ami décrivait avec ses contes et ses chants traditionnels, a disparu.

Nous avons réservé la chambre familiale avec 2 chambres à coucher pour notre voyage en Nanjing et l'hôtel n'est pas vraiment décevant. L'hôtel est très propre et proche des attractions de Laomendong. Toutes sont à pied. Les attractions proches sont également très nombreuses et facilement accessibles à courte distance. La nourriture et le restaurant ne sont pas un problème. La chambre dispose de toutes les installations et, surtout, de lave-linge gratuite, ce qui est important pour mon voyage familial pendant de longues journées, car nous n'avons pas besoin de porter beaucoup de vêtements. Le propriétaire est amiable et a donné des suggestions à nos lieux de visite aussi. Le petit déjeuner est inclus. Même si simple, assez bon pour commencer pour la journée sans avoir à chercher de la nourriture avant de sortir. En général, une bonne et agréable expérience avec notre séjour.

L'hôtel se trouve sur Ping Jiang Road, juste à côté de la rivière, ce qui permet d'accéder facilement au quartier commerçant. Vous trouverez également des restaurants à quelques pas. Notez qu'étant situé au bord de la rivière, là où les voitures ne peuvent généralement pas accéder, vous devrez probablement descendre sur la route principale et marcher environ 5 minutes jusqu'à l'hôtel. Cet hôtel peut ne pas convenir aux groupes avec de jeunes enfants, des bagages volumineux ou aux personnes âgées. L'hôtel lui-même est vraiment charmant. Vous serez accueilli par un personnel chaleureux et sympathique, qui se fera un plaisir de vous aider avec vos bagages ou de vous donner des conseils sur la région. Il n'y a pas d'ascenseur, vous devrez donc porter vos bagages jusqu'aux chambres du 1er ou du 2e étage (le personnel m'a aidé avec les miens). La chambre est très propre et les équipements sont neufs. Les toilettes sont également neuves avec chasse d'eau automatique. Les portes des toilettes et de la salle de bain sont cependant translucides. On ne voit pas ce que fait la personne à l'intérieur, mais la lumière passe au travers ; il n'est donc pas conseillé de partager la chambre avec une autre personne sensible à la lumière, surtout la nuit. Sinon, tout le reste est parfait à cet endroit.

C'était le Sheraton Wugong, maintenant c'est Pan Pacific Hotels Group. L'arrivée en voiture, depuis la rampe jusqu'au hall de l'hôtel, est très impressionnante. Le seul problème de sécurité, ce sont les nombreuses entrées et sorties : n'importe qui peut entrer et sortir librement sans contrôle de sécurité. Le meilleur atout est une porte située à côté du restaurant Ruimian, qui donne un accès direct au site panoramique de Panmen. On peut s'y promener la nuit ou visiter le parc après le petit-déjeuner. Il faut juste se souvenir que les heures d'ouverture sont de 8h30 à 21h00 ; passé cet horaire, la porte est fermée et il faut faire un détour. La vue nocturne de l'hôtel est également magnifique. Comme il fait trop chaud la journée, on peut se promener le soir pour admirer le lac Batan Yingyue, la porte Ruimen sous la lune, et la beauté paisible de Suzhou sous la lune. Il suffit d'ouvrir une porte pour découvrir un chemin sinueux et isolé, et lever les yeux pour voir des pavillons et des étangs, révélant la rime éternelle de Suzhou. Le petit-déjeuner est assez simple. On peut aussi aller au restaurant Ruimian au rez-de-chaussée pour manger un bol de nouilles à la mode de Suzhou 🍜. En été, il y a beaucoup de moustiques dans le jardin, alors n'oubliez pas de prendre des précautions contre les moustiques.

I booked Hanyuan because it is within walking distance to my folks home. And my grandma used to work at Nanjing Agricultural University, which the hotel is affiliated with. I read others’ reviews and knew it is an old facility. I did not have unrealistic expectations. We arrived late at night. Taxi driver dropped us off at the side entrance that has numerous stairs to the door. We had lots of luggage. As we got out of the cab, we saw some staff member in the lobby looking out. Instead of coming out to help us, he walked away. My husband, myself and our seven year old all carried/dragged multiple items up the stairs to get into the hotel lobby. We checked in and decided that we would need to add a bed for the kid. House keeping came quickly to set up the bed but was reluctant to provide pillows for the additional bed. I had to repeatedly ask before they agreed to bring an extra pillow. Don’t understand why there is such resistance to equip the additional bed with pillow- after all, we did pay for the additional bed. Everything else was pretty good during our first three-day-stay. We then went away to visit families elsewhere for a week before coming back to this hotel. This time, our car drove onto the ramp at the front entrance. As soon as we entered the building, lobby manager came to offer us help. He helped us deliver luggage to our room. We are very appreciative of his assistance. We ran into some issues at the front desk this time. They asked for our passports again and took our pictures for a second time. When I mentioned that we were just here a week ago and all information was taken already, we were told that all information has been erased as we checked out. When we checked in/out the first time, we informed front desk that we were making the hotel our base camp and will be coming in and out a few times. It’s strange that they would delete our information and redo everything all over again. Again we need to add a bed. House keeping brought a roller bed which has a stained mattress pad. I asked them to bring a clean one, they said they could not. They said they didn’t have any clean pads. They said the only option is to remove the pad and put the sheets directly on the mattress. They further suggested that since the sheet is clean, dirty pad doesn’t matter and that every mattress pad under bed sheets has urine stains. His words made my stomach turn but I was too tired to fight so they went ahead put sheets on top of the mattress pad that has a big yellow stain. Again I asked for pillows for the additional bed, they refused at first, upon my insistence, they agreed to bring pillows. They also took out a blanket from the cabinets under television and put it on the bed. When the seven year old was ready for bed, I opened the blanket and realized it’s cover is dirty. It’s dusty and has multiple stings of hair on it. I called house keeping, a lady quickly bought over a clean duvet cover for the blanket but refused to take away the dirty one. She insisted that we keep the dirty duvet in the closet. I did not understand her rationale but there isn’t anything I can do. So that dirty duvet cover stayed in the closet. Maybe I should not have come back to this hotel.

Now, I can sit here and tell you that we’re staying in an eco-friendly hotel that even though you’re inside its high glass windows gives you an outdoor vibe. I can even sit and talk about the saline pool, its state-of-the-art gym and list all the amenities; and I can even talk about the number of rooms and the fact that as we speak there’s an international summit going on here. Somehow that won’t speak about my experience here at this hotel. Elements (by Westin) Suzhou Science & Technology Town does have all of the above BUT what I love about this hotel is its Staff. I love the fact that they seem to be always be here. I somehow believe that they live onsite because they’re always around. In the morning, even before I enter the Salon I hear, “Nǐ hǎo Marsha” from the Breakfast Host, followed up by the nice lady in the Salon, smiling at me and ushering me to the coffee machine, while handing me my 2 brown sugar packs. She knows my morning habits so quickly. Not only that, because they knew Peter was missing from my breakfast table for a few mornings, they now signal to me with take away containers for Peter, to have his breakfast in the room. When we need to go anywhere the young ladies at the Front Desk (no matter which Shift) are always either asking us where we need to go so that they can call a CASH taxi to get us to our destination. One of them even came with me one day to the Bank of China’s ATM and sat in the taxi while I went in and conducted my business and accompanied me to the Campus to visit Jon-Marc. Yesterday, one of them even used her own Didi account to get us transportation back to the hotel and we reimbursed her (and walked away while she was trying to give us back our change because we knew she wouldn’t have taken the Tip as is their custom). How else could we have shown her how grateful we were for her kind gesture? Then there is Simon Jiang, the General Manager, who speaks perfect English and is always there to assist and offer suggestions of things to do and places to go. Simon was the one who actually explained to me that you can’t just walk into a pharmacy and get anything without a prescription. What I can tell you is that even though he is the GM he is always on hand assisting the staff with their work. Even though there is a clear hierarchy here, he takes off his jacket and assists in the kitchen, you can sometimes see him helping the older ladies bring out the heavy equipment (if needed) when they’re cleaning the floors, clear tables, etc. Or Alex Ju, the Assistant General Manager, who accompanied Peter and I to the hospital and stayed and spoke with the doctor and the international insurance department on our behalf (in Mandarin) to make everything a little easier for us. These people are the ones who have made my stay here memorable and I can honestly say that its because of them that I would recommend Elements by Westin in Suzhou to ANYONE who wanted a place to stay without hassle and with a host of helpful, courteous, friendly staff. It has been my pleasure having encountered such warm, friendly, delightful and gentle human beings.

Five-Day Stay in Nanjing Check-in Experience We arrived early at around 6 AM due to the difficulty of booking train tickets during the holiday season. Although check-in was at 3 PM, the staff kindly accommodated us with an early check-in for an additional fee. Accommodation We stayed in two types of rooms during our visit: Single Room - Spacious and located in a peaceful, quiet area of the property. RV Room - Situated near the camping area where families and friends gather around a large bonfire for singing, BBQ, and games. **Ratings** Staff: 8/10 - Friendly and accommodating throughout our stay. Shuttle Service: 10/10 - The driver was exceptionally pleasant and always smiling. Since my daughter has asthma and walking long distances is difficult for her, we frequently requested shuttle service between locations. This was especially helpful as ride-share drivers typically drop off at the entrance, which is quite a walk from the rooms and facilities. Breakfast: 10/10 - Excellent variety of traditional Chinese dishes. They were accommodating when my husband requested takeout. Cleanliness: 10/10 - Both rooms were clean, including the beds, towels, and bathrooms. As my daughter’s asthma is triggered by dust, I was pleased that the rooms were clean enough that she didn’t experience any sneezing or symptoms. We all slept well for the entire five days. **Things to Consider** It’s highly recommended to have your own car, as the property is quite far from the city center. If you enjoy nature and outdoor activities, this place is ideal. Activities include: - ATV rides - Fishing area - Playground (note: adults are charged rather than children, so it’s more economical for only one adult to enter) - Small animal area featuring rabbits, ostriches, and llamas (15 RMB entry) - Train ride (30 RMB) The coffee shop has a wonderful atmosphere and aesthetic appeal, making it popular for photos. The property itself is spacious and perfect for leisurely walks. There’s also a temple nearby, approximately 20 minutes away by car. **Challenges We Faced** My daughter developed a fever and experienced diarrhea during our stay. When I called the front desk for help, the staff member wasn’t very accommodating and suggested my husband go buy medicine. This was difficult for us as foreigners who don’t speak the language well. I felt sad and helpless, especially when we couldn’t get any taxis or cabs to pick us up. We wanted to take her to the hospital, but no cabs were available. However, the next morning, a staff member spoke with me who was extremely kind and accommodating. They even offered to drive my daughter to the hospital, which I declined because we needed to catch our train and she was feeling better after taking medicine. They drove us to the South Railway Station and thoughtfully gave my daughter bags and drinks. It was a very kind gesture that we truly appreciated.

: Après l'automne de Yanzhou, je sens que les gens sont vraiment très peu nombreux, je sens que les gens quittent la gare de haute voiture et que la zone de scène est très confortable. Les gens qui habitent à l'hôtel sont également très peu nombreux, très confortables et pas congestionnés. Le service de l'hôtel est un vieux cinq étoiles, ou très professionnel, que ce soit la réception ou le serveur du restaurant. Le petit déjeuner est toujours beaucoup, Yangzhou a des petits déjeuners spéciaux, des noix et des paillettes. La chambre est très grande et il est très confortable de vivre. Le robot de l'hôtel est le meilleur des enfants [fort]

Tout d'abord, l'hôtel est idéalement situé sur Pingjiang Road. Vous pouvez profiter de Pingjiang Road à seulement deux pas de là. L'hôtel propose également des coupons cadeaux pour les salons de thé, les bars et les restaurants. la chambre, ce qui montre qu'ils sont très attentionnés. Le parking est très pratique. La chambre est très propre, sans odeur et bien équipée en équipements, c'est calme au milieu de l'agitation ! Frère Cao à la réception est très attentionné et attentionné. Je reviendrai ici la prochaine fois que je viendrai à Suzhou.