Hôtels 4 étoiles à Warwickshire, Royaume-Uni

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

Beautiful hotel with gardens and a fantastic spa. The rooms are spacious and full of character, but unfortunately poorly maintained. The carpets are worn, furniture stained and wallpaper peeling. All to be expected from a hotel as old as this, although it’s wise to curb your expectations as hotel pictures aren’t an accurate reflection. Room 135 was so full of potential and could be absolutely spectacular with some TLC. Staff were wonderful; attentive, warm and helpful.

Le petit déjeuner est très bon, mais il est très bon. Je ne serai pas contre rester là encore, mais il n'y a rien de spécial à me faire revenir. Plus : James m'attendait quand je suis arrivé et m'a montré la clé et la chambre. Il m'a également pris l'ordre pour le matin suivant. La chambre était de taille décente. Il y a beaucoup de lumières dans la chambre. Le lit était bon. Il y a un parking sur le site. Le petit déjeuner était prêt quand je suis descendu à la salle de repas. Les chambres sont très confortables et sont très confortables. La salle de bain est juste à peu près de taille adéquate pour une personne. La chambre était au 2e étage, avec des escaliers étroits.

Ce lieu était incroyable, un beau lieu tranquille pour attraper votre respiration ou pour marcher à Stratford-upon-Avon pour profiter de l'architecture et voir l'histoire. Si nous avions pu y passer plus de temps, nous allions certainement envisager de revenir et d'explorer plus avant. Un hébergement très propre, confortable et spacieux. Les chambres sont très confortables, les chambres sont très confortables et les chambres sont très confortables. Le service était excellent tout au long de la vie, et tout le personnel était extrêmement poli et utile.

The room itself was generally fine, and the heating worked perfectly. However, we experienced a significant issue with the bathroom: the water would not drain properly, leaving the floor flooded. We had to use a wiper to push the water toward the sink and drain (images attached), which was very inconvenient. Another surprising and disappointing detail was that no towels or soap were provided. These are basic essentials in any hotel, and since we did not bring our own, we were charged extra for them. This felt completely unreasonable. Finally, the location is far from ideal. The hotel is quite a distance from the town centre, and public transport is infrequent, making it difficult to get around. Would not recommend!!!

L'hôtel est idéalement situé, directement au bord de la rivière Avon. Stratford-upon-Avon est une petite ville où toutes les attractions sont accessibles à pied. La gare n'est pas loin non plus, à seulement une quinzaine de minutes de marche. Le petit-déjeuner est également très copieux.

From the front desk to the staff in the corridors, we were greeted with warmth and friendliness. My daughter and I had a lovely stay here. The bed was comfy and the hotel is so close to town, just a short walk over a choice of 2 lovely bridges.

Superb day and evening at the Arden Hotel. I was reviewing at the RSC for my instagram and Tik Tok @theteawithkelvin . I received an upgrade to a superior room . I had a superb three course pre/ theatre dinner in their restaurant. Where they also had different wine promotions on .  The Breakfast in the morning, was a superb choice as well as the traditional cooked breakfast. It was also Waiter service , as well as a buffet continental. I would recommend The Arden Hotel if you are planning a visit too Stratford Upon Avon .

Very enjoyable night on Half Board. Food was good with set menu, but a choice. Pool area a bit dated, but everything was clean. Bathroom needed the shower head changed, it was halfway down the wall. Bedroom extremely clean and towels and bedding immaculate. Breakfast was very good. Until I got up to get some food and came back to find the table cleared and a man not my husband about to sit down. We had full mugs of tea on the table and oj. Gone. Nevermind, it was funny !! Would return again though if in the area !

Good hotel, but the air conditioning just worked properly in the morning therefore during the night we had to open the windows. Sleeping was not properly because the room is on the ground floor. We did’t ask the hotel in that night because we thought it is normally in the UK.