Hôtels 4 étoiles à Ligure, Italie

The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.

Chambre spacieuse et assez confortable même si nous avons dû réclamer des couvertures non fournies, pas de bouilloire. Les informations sur l'hôtel et ses équipements devraient etre mis à disposition des clients dans la chambre. Je devais appeler la réception mais aucun numéro affiché. Grosse déception pour l'accès au SPA devenu payant (les années précédentes le SPA était inclu) et cette info n'apparaît pas sur le site de l'hôtel. Et malheureusement, j'avais choisi cet hôtel pour profiter d'un moment bien-être entre amies. L'enregistrement des nouveaux arrivants est trop long ! Nous avons attendu 30 minutes (2 couples devant nous) pour passer à l'accueil. Malgré la propreté de l'établissement et le personnel accueillant, nous ne retourneront pas dans cet établissement qui demande à améliorer certains points négatifs (pas de toilettes au restaurant, il faut descendre au sous-sol...)

Once we got checked in we were extremely happy. We love everything about the place! The problem was communication with Trip.com and the hotel beforehand. Trip.com sent an email saying the property does not have a front desk, and to contact the property for detailed instructions on how to check in. It provided this email to contact the property: ************************************************ When I sent an email to that address I got a reply in Chinese. When translated, it said they did not have my reservation, and to provide booking number & check in/out dates. I sent that information several times, and always got the same automated reply re-asking for booking number and dates. I finally called Trip.com, who contacted the property. They immediately replied, giving me the information I asked for, and telling me they do have someone at the front desk until 5 pm. Their message came from a completely different email address. I suspect that the email provided in the Trip.com message was incorrect. This added a lot of undue stress to what should have been a simple straightforward communication.

Ayant séjourné dans de nombreux hôtels en Italie, cet Astoria est sans conteste le meilleur ! Les chambres sont bien agencées, entièrement équipées et impeccables. L’architecture est remarquable, avec un souci du détail exceptionnel. Le personnel est chaleureux, attentionné et offre un service irréprochable. De plus, l’hôtel est idéalement situé, tout près de la place. Je le recommande vivement !

Hôtel : Propre Localisation : Le casino est à 2 minutes à pied Parking : L'hôtel dispose d'un service de voiturier payant, mais récupérez-le 15 minutes plus tôt chaque jour Personnel : En plus de la réceptionniste du parking à la porte, l'état d'esprit des autres employés doit être amélioré, pas de sourire, attitude de travail indifférente, suivre la réception pour lui demander de récupérer la voiture en premier, la réponse reçue est qu'il doit attendre sur place, nous avons attendu dans le vent froid pendant 15 minutes chaque jour

Camera molto spaziosa, pulita e minimal. Bagno molto elegante, con lavandino che ho trovato un pò scomodo. Purtroppo all’interno della camera non era presente il phon (probabilmente rubato da qualcuno in precedenza), fatto che ho segnalato in reception. Colazione molto buona e con ampia scelta. Parcheggio un po scomodo (poco spazio tra i vari stalli) anche per il fatto di dover passare ogni volta in reception per validare il biglietto. Personale cordiale, gentile e disponibile.

We stayed at this beautiful hotel for the first time with our two children. We booked two rooms, both offering a stunning view of the sea. The atmosphere is charming and naturally elegant, enhanced by the historic character of the building. The staff was friendly and supportive throughout our stay. Breakfast was excellent, with a wide selection of both international and local options. The beach is just across the street, only a two-minute walk, which was perfect for us. We also appreciated the hotel’s convenient parking, located just outside the building. The swimming pool with its bar was a highlight—an ideal spot to relax and enjoy an aperitif before dinner. Overall, it was a wonderful experience that we would be happy to repeat in the future.

Trop de moustiques et l’emplacement juste à côté de l aéroport ( rien a pied au alentours ) Cependant très beau et très grand espaces La chambre très bien aussi 👍

hotel prenotato con it.trip ad un super prezzo. tutto bene, la qualità percepita è da hotel 4 stelle. camera spaziosa, aria condizionata silenziosa. segnalo solo qualche piccolo particolare da migliorare, come una mensolina in doccia, le placche portafrutto elettriche da fissare meglio.

Hotel is conveniently located next to the port. It serves our purpose to visit our daughter when the cruise ship she is working on docked there. There is a Bus No 7 from the Station that you can take to the hotel. Though it is not directly outside the hotel but it is walking distance from the bus stop to the hotel. Hotel is neat and clean. Surrounding there are plenty of restaurants and a supermarket across the bus stop where you alight. Generally, we could not find many Italians that speak English compared to Swiss. We had a hard time trying to ask for directions. Don't get me wrong. There are nice and helpful people around who voluntarily guide us and helped us on the bus and on the streets.