We had an incredibly disappointing stay at Mercure Namur from 13 August to 15 August . Our experience was ruined by the inconsiderate behavior of neighboring French guests, who made excessive noise past midnight ( between 12:30 until 4:30 am….)Despite the constant loud music, shouting, and banging on the walls, and slamming the doors etc maybe they lost some money at ******.
I contacted the front desk , they made noises again after hotel security left. This made it impossible to get a decent night's sleep. We were awaken until 4.30 am .
We expected a peaceful stay, but instead, we spent the night in frustration. I hope by bringing these matters to your attention, similar incidents can be prevented in the future ensuring better restful experience for all guests.
- Invité
C'est un nouvel hôtel !
Tout est nouveau et les lits et les serviettes étaient propres.
La vue sur la rivière était si bonne
Le spa de bulles était bon aussi!
Mais il était un peu frustré parce qu'il n'y avait pas de fenêtre.
*** Il y a beaucoup d'installations portables à côté du resort!
- Utilisateur anonyme