Appartements à Berlin

The location and physical aspects of the hotel were good. However, the service, especially from the night manager, was HORRIBLE. We booked 3 twin rooms. Note that the price is different between twin and double rooms. We arrived late at night due to flight delays and were very tired. During check in we were told that there were no more twin rooms because the hotel was full. What's the point of paying more for twin rooms if the hotel does not reserve them for us? When we asked for an extra bed to be added, we were told that there isn't enough space for it. This is not true as we had already been inside the rooms and they were big with lots of space. After much haggling and after the night manager put on a show by going in to the hotel's office for a few minutes, he came back to say that he can change one of the rooms and put in an extra bed. We were still not satisfied and so we insisted that the hotel can do something to rectify the matter. After doing another round of putting on a show, the night manager came back and said that he can now add and extra bed to another room and would also give us a 50% discount for 2 of the rooms. In addition, he said that we could take the 2 bottles of mineral bottles (these are chargeable) for free. The fridges in the rooms have sensors to detect if the drinks there are taken. The next day we checked with the reception to make sure that we would not be charged. The lady who assisted us checked and said that there was a note saying that we would not be charged. When I got my credit card statement, I found a charge for the 2 bottles of mineral water. 16 euros. Ridiculous. Throughout this ordeal, I must say that the night manager's attitude and manner were really bad. For example, I don't remember seeing him smile at all even when he first came to talk to us about the rooms. Our holiday was marred by this. Hilton is a high class brand of hotels but the service leaves a very bitter taste in our mouths.

酒店門口停車街pa工作人員説一側有畫線的他confidence沒問題，另一邊他也不確定，所以需要停車的朋友可以留意下。我們被分到盡頭尾房，有一個長走廊的刀柄房，佈置是温馨的還有個小陽台，但就是個人不喜歡這種房型…一開門有一股飯味，所以大晚上把窗户都打開通風了，其他衞生情況都不錯，工作人員都是年輕人，看着很chill

Отель в 17 минутах ходьбы от метро, удобная кровать, чистый номер, отличный персонал. Они пошли на встречу в непростой ситуации. Рекомендую.

Best location if you are first time in Germany. Every train passes through the station that is just metres away. Great spacious room, has Nespresso, friendly staff. Nothing to complain

L'Estrel Berlin est un hôtel impressionnant. Les chambres sont spacieuses et confortables. Le service est professionnel et courtois. Le petit-déjeuner buffet propose une large gamme de plats délicieux. L'emplacement de l'hôtel est pratique, à proximité des transports en commun et des attractions touristiques. Dans l'ensemble, un hôtel recommandable pour un séjour agréable à Berlin.

L'hôtel est dans un excellent emplacement. Il y a une rue commerçante juste devant la porte. Il y a de nombreux centres commerciaux et magasins. Le transport est également très pratique. Vous pouvez vous y rendre en quelques minutes à pied. la chambre est très propre.

J'avais prévu de rester devant la gare de Jungang, mais j'ai de nouveau fait une réservation à cause de bons souvenirs du passé. La chambre était petite et le lavabo et la douche étaient séparés, ce qui était un peu gênant, mais la vue fantastique ne m'a laissé que de bons souvenirs. La chambre d'hôtel offrait le point de vue le plus étonnant le matin et le soir.

Si vous venez à Berlin pour écouter l'amour de Berlin, vous recommandez JW Wanhoo. Bien que la meilleure distance et le paysage soient amusants et fameux, le prix de Wanhoo est inférieur à 40% et meilleur prix que le prix! À 10 minutes à pied, il y a un monument de résistance allemande, à côté de la National Art Museum, l'hôtel est bien entretenu, le lobby est très agréable. La sécurité régionale, c'est une bonne zone.

L'environnement est très bon, les chambres sont belles et l'emplacement est pratique. La gare et le métro sont à la porte. Le centre commercial de Berlin est à moins de cinq minutes à pied et les magasins sont très pratiques.

This hotel is 5/5 , definitely will book again if I have to chance to come to Berlin. We booked a junior suite for 4 person, it comes with super fancy lounge access, the food was delicious and unlimited drinks is provided, we’ve enjoy watching few nights of eurocup in the lounge. The hotel location is super convenient as well. It is just about 5 minute walk to the train station and there was direct train to the airport from there. It was also close to other tourist attraction all reachable under 5minute by taking metro ! I would say this hotel is 10/10 super worth what I’ve paid for