Hôtels près de Centro Comercial Ciudad Montes à Bogotá

L'hôtel dispose d'un grand nombre d'événements, les lits sont confortables et il y a beaucoup d'espaces que vous pouvez utiliser. Il est très bon marché et la situation est excellente. Il est fermé aux principales rues et transports et près de la zone de clubs Zona Rosa.

Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up.. Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up

Some of the staff was very professional and friendly. Unfortunately, other staff was quite rude. For example, when I asked the gentleman at the front desk to copy my vaccine cards, he practically snatched them out of my hands without saying a word. After handing me my copies, he began to walk away while my cards were still sitting in the copy machine. I politely asked for ”mis tarjetas, por favor.” He walked back over, still silent, and I said simply, ”Esos son importantes.” He chuckled under his breath but still said nothing as he handed the cards back. It was as if he simply had no interest in bothering with them unless I asked. Then, after I paid for the copies, he went to look for my change (1,000 pesos). He then told me in an irritated tone that they didn't have any change. I simply said, ”No es importante.” Throughout the whole interaction, he acted very rushed and inconvenienced, as if I was imposing on him, and he never offered the slightest apology for forgetting my vaccine cards or not having any change. (They were not busy at the time; there were two people working behind the counter and no other guests in line. At least the other fellow was professional, unlike his colleague.) I'm aware that my Spanish is still at an intermediate level; however, if you're going to work in the hotel industry (down the street from the airport, in a capital city, no less), the least you could do is show some courtesy to your guests. (We don't have to speak Spanish to pick up on your passive aggressiveness.) Also, when I arrived there were no towels in the room. It took three requests over about 35-40 minutes to get some. Everyone I talked to seemed very professional and intent on taking care of it, but somehow no one delivered until the third attempt. It was surprising, actually, because the room was immaculate and perfectly made up, except for having no towels of any kind. I enjoyed my dinner a lot, and the lady who waited on me was gracious and patient when conversing with me in Spanish. The restaurant took a few minutes to find, as there are two buildings, each with their own lobby, and the fellow at reception who checked me in didn't mention anything about the restaurant.

Ce hotel et le personnel étaient les plus gentils, courtoissés, utiles, propres et familiales - je veux dire, ils vous font sentir comme une famille ! J'ai passé beaucoup de nuits dans les hôtels en raison de ma ligne d'affaires immobilière et je n'ai jamais aimé une expérience d'hôtel comme mon dix jours à cet hôtel. Je ne réscris jamais des commentaires, bon ou mauvais. Vous ne pouvez pas vous tromper ici. Les touristes comprendront quand je dirai que le sentiment de sécurité est un besoin, surtout dans un autre pays. Les chambres sont sans place et sont fraîches, le personnel est le plus dur, aller au-delà de toute demande - complètement et toujours. Mon partenaire et moi avons profité des saunas, jacuzzis et gym - nous permettant de créer des mémoires spéciales de longue durée! Viens à Bogota et restez dans cet hôtel; vous me remercierez. ＜3 Nous espérons rester ici très prochainement. Merci et regards particuliers à Karen, Juan Carlos, Diego (tous les personnels incroyables de l'hôtel) et Orlando (le conducteur de la navette de l'hôtel).

C'est le premier hôtel où je suis passé que vous ne laissez pas entrer un ami ou un parent pendant un certain temps parce que vous dépassez le nombre de personnes pour la chambre qui est attribuée dans la réservation, c'est pourquoi je suis à la réception. C'est dommage, car j'ai l'impression que l'hôtel était bien en général.

Este hotel es de lo PEOR, esta ubicado en uno de los mejores sectores de la ciudad de Bogotá, pero me sentí en un hotel del centro de Bogotá, no hay celaduria no hay suficiente personal para prestar los servicios, uno de los botones lleva mas de 24 horas trabajando, el señor de la recepción no sabe de servicio al cliente, el desayuno PÉSIMO, tienen a un señor de edad atendiendo todas las mesas y casi ni escucha y lo mas absurdo es que solicitamos que nos prepararan unos huevos y la contestacion fue que ho tenian huevos en el hotel. Adicional a esto, prestan el hotel para unos eventos en el sexto piso que empezaron el viernes desde las 8 de la mañana hasta la 8 de la noche donde brincan, gritan tienen trompetas y pitos, hoy es domingo y llevamos tres dias aguntando este ruido nos hemos quejado en varias oportunidades y nadie hace nada nisiquiera el recepcionista que es el unico que esta en este momento en el hotel. Y lo peor de todo es que no hay un GERENTE o por lo menos un ADMINISTRADOR que ponga la cara. LES ACONSEJO QUE NUNCA SE QUEDEN EN ESTE HOTEL ES TERRIBLEEE¡¡¡ PDTA: La unica persona que nos prestó un buen servicio y se ve que tiene experiencia en servicio al cliente fue Sandra la persona de recepción que estaba el viernes 12 en la mañana.

Few attention on the customer due to the lack of staff in the hotel. It was a good stay, but they definitely need to hire more staff in order to provide a good customer service.

Located in Bogotá (Zona G), Hotel The Grace is within a 10-minute drive of 93 Park and Monserrate. This hotel is 4.3 mi (7 km) from Gold Museum and 4.5 mi (7.2 km) from Plaza de Bolívar.Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services and a television in a common area.Take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:00 AM to 10 AM for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 16 guestrooms, featuring kitchens with stovetops and microwaves. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

Hotel situato tra Bogotà e Cota nel cuore di una grande zona industriale e i fatti è indicato per chi si reca a Bogotà per lavoro e non per turismo perché a causa del traffico è molto impegnativo in termini di tempo raggiungere il centro. L'aspetto migliore dell'hotel è l'ospitalità e la gentilezza del personale. Sopratutto la signorina Erika Arce della reception. La colazione è varia e abbondante e le camere spaziose e pulite. L'hotel risulta un po rumoroso e per questo consiglio i piani alti. Io ero el secondo piano e ho chiesto di essere spostato al 5. In zona non c'è niente se non qualche piccolo negozietto e per muoversi è obbligatorio usare taxi che non sono sempre facili da conseguire.

Les chambres sont très petites le coût est très élevé je ne le recommande pas dans le secteur il y a de meilleurs hôtels pour la même moindre valeur