Cairns Queens Court

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Cairns Queens Court

167-171 Sheridan St, Cairns North, Queensland, 4870, AustraliaVoir le détail de l'hôtel
Cairns Queens Court
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Avis des voyageurs

7.6/10
Bien
58 évaluation
Avis vérifiés
Emplacement7.6
Commodités7.3
Service7.6
Propreté7.9
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Toutes les évaluations(58)
Évaluations positives(49)
Évaluations avec photos/ vidéo(12)
Très propre(17)
Service remarquable(11)
Piscine propre(7)
Piscine remarquable(7)
Douche difficile à utiliser(6)
Très bien situé(6)
Séjour remarquable !(5)
Bien situé(5)
Évaluations négatives(9)
Invité
Chambre double standard
Séjour au déc. 2024
En couple
38 évaluation
9.5/10
Extraordinaire
Publiée le 21 mars 2025
Parking gratuit Propre
Utilisateur anonyme
Chambre lits jumeaux standard
Séjour au nov. 2024
En famille
1 évaluation
8.5/10
Très bien
Publiée le 11 déc. 2024
Ce serait bien si la température du climatiseur pouvait être ajustée Convient aux personnes qui louent une voiture car il est loin du centre-ville de Cairns et doivent prendre un taxi ou Uber depuis l'aéroport. Le réceptionniste était très sympathique et j'étais reconnaissant qu'ils puissent utiliser un traducteur pour m'aider avec le japonais.
Texte originalTraduit par google
環遊世界的菇菇
Séjour au mars 2025
En famille
9 évaluation
9.0/10
Excellent
Publiée le 6 mai 2025
My daughter left her soft plush in room, staff were helpful and we are happy to stay at the connecting rooms in Queens Court.
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Invité
Chambre double standard
Séjour au juill. 2025
En couple
9 évaluation
4.0/10
Publiée le 7 août 2025
We don't usually write bad reviews if we can help it, but this experience has really annoyed us. The service staff were both rude and unhelpful. We had prepaid for both our rooms and breakfast via trip.com, but found out later that the hotel had double charged us and hadn't told us. They took my card so they could "take a deposit" and the next day I found out that they had taken $340 without telling us. When I brought it up that we had already paid (and shown them the receipt) the hotel manager got very hostile and said he didn't care and that it wasn't his problem, and we need to take it up with trip.com. We also needed to pay again for breakfast, not that it mattered as it was incredibly sub-par for what you pay. First we were reprimanded by the staff like naughty school kids for turning up at exactly 06:30 when they "actually open in 1 minute", and then the actual selection of breakfast is something you probably wouldn't want to wait around for anyway. No fresh fruit and stale cereal for $10 each, you're better off finding food in the city. Rooms are old and worn down, the mattress had a large dip in the middle, and the air conditioning was musty. Would not recommend
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Invité
Chambre double standard
Séjour au avr. 2025
Seul
5 évaluation
10/10
Exceptionnel
Publiée le 2 juin 2025
Good location. Staff are great and accommodating....rooms basic but beat and clean. Overly court yard with pool to chill it in. Quiet considering on main road.
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Invité
Chambre double standard
Séjour au mars 2025
Seul
1 évaluation
8.5/10
Très bien
Publiée le 1 mai 2025
Room was ready early which was great. The room was very neat and clean and the staff were very helpful. I also swam in the pool which was so clean. I will definitely return
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Invité
Chambre lits jumeaux standard
Séjour au mars 2025
Seul
2 évaluation
9.5/10
Extraordinaire
Publiée le 12 avr. 2025
Only lost one point from me, because of the WiFi signal but I can live without I'm just glad I don't have the kids with me. Personally apart from that my stay was flawless. It has the perfect, location, service, security, cleanliness, not overly priced and I've also saved a lot of cigarettes (because I'm too lazy to walk outside to have one). Then there's the bed!! Wow the bed is lovely, on arrival I had things to do but I laid down for a "little bit" and I woke up at midnight 😬😮😁 I will definitely be returning in the future. .
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Invité
Chambre économique (2 lits, salle de bain commune)
Séjour au mars 2025
Entre amis
1 évaluation
8.5/10
Très bien
Publiée le 30 avr. 2025
It's very clean and tidy. The room was quite comfortable and had all the necessary items, such as soap, shampoo, toilet paper, towels, etc. It's located four blocks from the beach.
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Invité
Chambre lits jumeaux standard
Séjour au nov. 2024
En couple
1 évaluation
3.5/10
Publiée le 16 janv. 2025
Queens Court Motel was a very mediocre place to stay. AVOID this place by all means for the following reasons: 1) They double dip. By this I mean my stay was all paid for by my booking agent, as confirmed on entry and the lady at reception took my card details, she said “only for incidentals”. No mention of other payment or them not receiving the booking payment was stated but on the day of departure they took full payment without my authorisation for the 4 days even though it was already paid for. When I went to reception to challenge this girl at reception said they had not received any payment. RUBBISH!!! I asked to double check which she said she will and after a few seconds regurgitated that they had not received any payment. I showed her confirmation from Trip.com but she did not accept this. SO I asked for receipt of the double payment taken today for my record and left as I gained the opinion that it was pointless dealing with her anymore. She stated that if Trip.com had actually paid them the hotel would process a refund. Subsequently I spent a great deal of time of the next couple of days dealing with Trip.com to get my money back. Trip.com finally confirmed that Queens Court Motel had been paid and they would refund me the amount they took from me. After a day or so I found the hotel refund me but less 10.5 $ so I approached Trip.com. Again after a lengthy discussion I was told that the hotel said the refunded amount was less due to exchange rate which is pure nonsense as I could clearly see the refunded amount in local currency on my card transaction. SO I kept of challenging Trip.com who eventually compensated me for my loss but I made it clear to them that what this hotel did is tantamount to attempting fraud – hence BEWARE and stay clear of this place. 2) Some of the staff at reception are very dismissive, non-caring and impertinent in their attitude and definitely not customer facing. 3) Breakfast was delayed by over 30 minutes one morning, resulting in some people running out of time to make their flight or tour, but no apologies were made. Their continental breakfast consisted of cereals, tea/coffee, pancakes, and tetra pack juice – NO Fruits. 4) The facilities in the shared area on the ground floor were sparse and in adequate. Rooms were not serviced on Sunday. 5) The bathroom was basically a wet room. After a shower the whole place was soaking wet.
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Invité
Chambre double économique (salle de bain commune)
Séjour au mai 2024
Seul
7 évaluation
10/10
Exceptionnel
Publiée le 15 juill. 2024
The environment and facilities are clean and good. The staff from front desk is so nice that she supports calling taxi to airport and provide information for the tour and sightseeing point in Cairns
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Invité
Chambre économique (2 lits, salle de bain commune)
Séjour au août 2024
Seul
3 évaluation
8.0/10
Très bien
Publiée le 21 sept. 2024
Wonderful, clean and the price of the hotel is very valuable.
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Utilisateur anonyme
Chambre double économique (salle de bain commune)
Séjour au sept. 2023
Entre amis
5 évaluation
8.5/10
Très bien
Publiée le 25 oct. 2023
Had a wonderful stay at cairns queen court! All the staff were super friendly. They always try their very best to help with our questions and provide suggestions to our trip planning! However, beware of the morning (ard 6:30am) house keeping if you wanna sleep in~ overall, I enjoyed staying there and had lot of fun in Cairns!
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Henny Kosasih
Chambre double standard
Séjour au mars 2024
En couple
63 évaluation
8.5/10
Très bien
Publiée le 14 avr. 2024
Has free brrakfasr. Swimming pool. 15 minutes walking to cairns shopping central. Room is so so as budget.
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kimari
Chambre lits jumeaux standard
Séjour au déc. 2024
En famille
61 évaluation
6.0/10
Publiée le 5 janv. 2025
Motel is not far frm city
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Invité
Chambre double standard
Séjour au mai 2023
En couple
79 évaluation
7.5/10
Publiée le 2 juill. 2023
We chose this hotel because it was one of the most inexpensive hotels near the reef terminal and close to other attractions in Cairns. It was a 30 minute walk to the Reef Terminal and 40 minutes to the Botanical Garden. It also has a good selection of restaurants nearby and is a short walk to Rusty's Market and quite a few shops. The area is very quiet and the bed was comfy enough. The room has a good wall unit which we stored all of our bags in and kept our stuff accessible with some shelves. There is a limited number of plug-ins in the room with two on the desk under the TV and a power bar was underneath the bed. A travel power adapter was used to keep our devices charged. The wifi was weak when we stayed and we felt the shower curtain and lip didn't do a great job keeping the water contained because the floor and bath mat got soaked each time we showered - you could aim the shower head at the wall and angle your body just so but it was tricky to have a good shower here. We did appreciate all the toiletries available in the wall mounted units including hand wash, shaving cream, body lotion, shampoo, conditioner and shower gel. The towels were also very soft but never dried out so we had to ask to have them changed on our second day here because the bathroom smelled very damp due to the wetness. The front desk staff were very kind but they did not have it manned after hours so there are late night check in instructions provided. They also can help arrange and book tours while you are in Cairns. The hotel offered a complimentary breakfast which included bread, a toaster, a pancake machine, cereals, juices, coffee, milk and water. The highlight of the breakfast was the pancake machine and the giant jar of Nutella with a pump attached. You could order a hot breakfast for a little bit more and it was fairly priced for things like sausage, bacon and eggs. The hotel also has a bar area (open 3-7), heat and eat meals, a vending machine, pool and laundry facilities. There is a microwave available in the bar area and kettles are available in the rooms for hot water. The laundry machines are commercial and quick - it cost 4 AUD to wash and the same price to dry and our laundry was done within 1 hour and 10 minutes. The laundry room also has an iron and ironing board. The hotel had a good amount of parking and it is about a 10 minute drive from the airport. We felt everything was very convenient during our stay and would recommend it if you are planning to save on a hotel and spend on excursions!
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6/7