Hôtels près de Brunnen am Barbarossaplatz à Düsseldorf

Hotel has nice location and it has large number of various restaurants in the vicinity. Hotel has very specific interior and the game table in lobby, barber shop, coffee spot and bar/caffe. I would note that what I did not like about this hotel is breakfast - actually it is served in the space of the night bar, and all servings are within bar area - it is dark inside and also it is very strange to eat within night club interior. Also, choice is so so. Anyway, staff is very nice and the game table in lobby is great.

This hotel had everything that I wanted on my trip to Euroshop. Good English spoken by the staff, plenty of Taxis always available. Great breakfast available with super coffee. The bathroom was top quality and the bed super comfortable. Only criticism would be the lack of kettle and coffee available in the room. Would definitely recommend.

Grande location, 3 minutes à pied de la gare principale. Il n'était pas très nettoyé, il y avait des cheveux sur le lit quand je suis arrivé. L'internet n'est pas si rapide.

Je dois dire que mon séjour de trois jours à l'hôtel Courtyard by Marriott Düsseldorf Seestern était une déception absolue. Malgré une réservation en janvier et un appel téléphonique, j'ai souhaité une chambre dans un étage supérieur à l'ascenseur, une chambre dans le premier étage me fut attribuée juste à côté de l'ascenseur. La chambre était aussi à la place des fauteuils roulants, même si j'avais explicitement demandé de ne pas recevoir de quoi que ce soit. Quand j'ai plaint et rappelé que j'avais induit un changement de réservation il y a des mois, j'ai été nourri en disant que la réception n'était pas la classification de la chambre et que j'aurais dû venir plus tôt. Mais mon arrivée a été après 23 heures, je ne pouvais donc pas venir plus tôt, et il m'a été dit qu'un groupe d'Asie avait prolongé son séjour et qu'aucune chambre n'était libre. La chambre elle-même (à droite de la chaise à rouleaux) semblait être habitée plusieurs jours ou même des semaines. Il y avait des vêtements déchirés, la chaise était cassée, la chaise de bureau était détachée, il n'y avait pas de fer à coudre et la douche était mouillée. Quand j'ai demandé à quelqu'un d'autre, j'ai reçu une carte. La dame sur la carte ne semble pas être présente, car elle n'a même pas pensé qu'il était nécessaire, après plusieurs jours, de me confirmer la réception de la courriel, et pas de me donner une réponse. Il est particulièrement triste que la réception n'ait pas offert de mesures de désescalation, sauf que le personnel n'est pas responsable de mon problème. Le service était insuffisant, les chambres étaient aménagées et disproportionnément coûteuses. Il y a certainement des options meilleures dans la ville.

First impressions were reasonable, but during our first morning at the hotel, everything soon went downhill. From 8am till around 4pm there were two separate 'evacuations' into the hotel lobby with fire and police services being called both times. After the first evacuation, we went into town, came back 4 hours later, only for the whole hotel to be evacuated again!! Hotel staff were short tempered and nasty, bluntly barking at us to evacuate with hours going by until they finally told us there'd been a water leak. An emergency situation is understandable and I'm not bothered about that event, but the staff's handling of it was utterly poor. A question about needing to return to a hotel room, after several hours of waiting, to collect an inhaler for asthma, was met with grossly insensitive jokes about secretly taking ecstasy and then we were ignored. This whole ordeal largely amounted to the hot water being switched off, which then remained off for several days. One staff member teased we would get 'freebies' from the hotel as a gesture of goodwill for the inconvenience; this did not happen. The main hotel lifts became unusable and after being instructed to use the service lifts instead, a bartender charged towards us screaming and being unbelievably hostile, refusing to let us pass or listen to what other hotel staff had literally just informed us to do. His behaviour was diabolical, but he made no apologies for himself and excused himself from the conversation. It was outrageous seeing the entire hotel be displaced in such a clunky and slapdash way. Most of the hotel staf were rude, blunt and pompous. One single receptionist was polite and friendly, and that was the woman who checked us out. Every three or four hours someone was knocking at our door or entering our room for cleaning purposes; we could scarcely relax. We've never felt so harassed in a hotel. The hotel cups provided were barely fit for a gobful of drink and they even took away our only spoon to stir our drinks. The sanitisation standards of the hotel were inadequate, failing to provide basic antibacterial or hand soaps in rooms; I had to use a face soap to wash my hands and the red seating between the lobby and bar was heavily stained with black marks. The restaurant always seemed closed, tha bar never had more than three tables with customers, the bar layout was so cramped that I banged my leg trying to take a seat and the entire hotel decor was dreary and miserable. Most of the TV channels didn't work either. I think the only positives were having a free apple from the bowl in reception every day and ultimately leaving the hotel forever!

J'ai été placé au Niu Tab pour une nuit par ma compagnie comme un événement d'entreprise a eu lieu à proximité. Ainsi étaient quelques collègues. J'ai tout à fait apprécié mon court séjour. La plupart de mes collègues aiment l'hôtel aussi. Les chambres n'étaient pas très spacieuses, mais étaient propres, décorées de style et équipées de TV, A/C, une caisse et un sèche-cheveux. Il n'y a pas de minibar ni de café/tée, ce que nous aurions aimé à notre arrivée, car nous étions coincés en circulation pendant des heures et étaient assez secs. Le petit déjeuner était de style buffet et était très bon. De nombreuses options, nourriture fraîche, bien préparée. Le personnel était très aimable et utile. J'étais l'un des chanceux qui a eu leurs cartes immédiatement, mais certains de mes collègues ont dû attendre plus d'une demi-heure, et je rappelle cette absence d'organisation, surtout parce que nous sommes arrivés beaucoup plus tard que prévu.

I had a reservation for two people from 29/04/2022 until 02/05/2022. The hotel is not for sure 4*. I would say that it is more 2 or 3 stars. The room was not clean. No shampoos were offered, which is a standard for a 4* hotel. Only the same refillable hand soap in the sink and in the bath. No slippers are offered, which is also a standard for a 4* hotel. Take your slippers if you visit that Hotel because the floor is covered by a carpet which is impossible to be cleaned since everyone, even the housekeepers, enters the room with shoes from outside. The heating was not working, and the room was very cold. We asked why there is not heating, since the feeling temperature outside was 6 degrees (May in Germany) and the night receptionist told us that there is a rule from the municipality of Dusseldorf that shuts down the heating in all hotels in spring. This excuse seemed to me very weird, and I asked the receptionist if this is the case for every hotel in Dusseldorf. The receptionist answered me ”Yes”. Then I asked if all the residents of Hilton Hotel feel the same cold that I was feeling at that time and he smiled and told me that Hilton is Hilton, they do not feel cold and the room there costs 200 euros and not 50-60 euros like in Wyndham. So according to his sayings, the heating is shut to Dusseldorf's hotels according to the price and not generally to all hotels. Good to mention that 4* of Wyndham and 5* stars of Hilton do not justify a cold room. Finally, we asked for a second blanket and all the three nights we were sleeping with 2 blankets in a 4* hotel. The next day (30/04/2022) we had a really bad experience with the same receptionist again. We left the hotel early in the morning and we returned at 10:30 pm. Then, we realized that one of the pillowcases was dirty. We mentioned that to the night receptionist, and he told us that he could do nothing about it and since all the rooms are full we could not give us a new, clean pillowcase. I asked him if they have spare pillowcases and he told me ”No”. How is it possible for a 4* hotel not to have spare pillowcases? I asked him what we should do with the dirty pillowcase and he told me to sleep in that pillow without the pillowcase!! Oh my God this is not a solution!! Thus, in that night we slept two people in one pillow. Really bad experience. What kind of residency is that when the room is cold and two people sleep in one pillow because there are no spare pillowcases? The receptionist was really rude to us, he told me that we pissed him off, he was laughing at me ironically and when I was saying that I could not believe that a 4* hotel provide such bad services he told me that in his opinion the hotel is not really 4* and he wants to start working in a better hotel. Even the receptionist of the hotel admits that Wyndham Garden in Dusseldorf is not really a 4* hotel. He also told us that that we was planning to move us to a bigger and cleaner room as a upgrade but now that we pissed him off

Amazing experience from A to Z Arrived at Hotel with fantastic parking spaces and ability to charge the car. Receptionist upon check-in have been super accommodating and professional, she was helpful, smiley and very complimenting thank you Pauline!!! Room was immaculate, contained very sustainable material with amazing and spacious layout and fantastic view. Huge thanks to all housekeeping staff without exception. They prepared baby cot to our daughter with bathrobe, slippers and shampoo, conditional and lotion with some wonderful toys as well!! During the stay, they did a wonderful job day in day out with refreshing and preparing a very welcome room. Huge thanks to the F&B team at both bar and room service. They placed amazing fruits basket upon arrived with a lovely letter. Bar staff, they were smiley, professional and very accommodating, playing with our daughter and asking always if we needed help etc and making the best food and drinks with special shout-out to Eike for being amazing dusting our visits! Breakfast staff were very nice despite how busy the area is during that weekend and they have ensured to seat it somewhere quiet and prepare baby seat for our daughter, they were attentive with coffee, eggs and everything else, thank you for your hard work! Lobby, wonderful and luxury layout with amazing atmosphere, concierge / bellman Bashir or Rachid ( please excuse my spelling) was a very wonderful guy, he was chatty and funny even our daughter was running toward him, you are so kind! Lastly, we had to checkout after amazing stay to be helped by one in a million receptionist her name is Paula if am not mistaken on 28th May around 13:00! Location is fantastic, hotel is wonderful and everything else is spot on. Suitable for families, corporates and leisure!! Thank you to all the staff!!!!

Excellent établissement, très bien situé, permettant de se rendre au centre ville à pied. L'établissement est propre, le personnel très aimable et disponible. Les chambres sont spacieuses, confortables et bien équipées. Petit déjeuner copieux et de bonne qualité.

La première visite commerciale après l'épidémie, il y avait un hôtel qui avait déjà séjourné. Il faut dire que les prix ont vraiment augmenté beaucoup. La partie de la défensive de l'hôtel est un ensemble complet de trésors, les pièces en or sont un ensemble complet de trésors, très haut niveau! Le petit-déjeuner est super. Il est à 5 minutes à pied de la rue du Roi.