Découvrez les avis réels des clients sur les hôtels.
Publiée le16 déc. 2025|Suite de luxe
InvitéNous avons été très reconnaissants pour votre hospitalité personnelle et votre hébergement pendant notre séjour. La capacité de communiquer et de comprendre est inestimable, surtout quand on voyage. Merci encore une fois pour avoir fait tout ce qui est en votre pouvoir et pour avoir fait preuve d'attention à la préoccupation dans tous les domaines, et cela a été évident avant notre arrivée.
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Prix par nuit à partir de :1 079 CAD
Publiée le2 mars 2026|Chambre Supérieure avec 1 Lit King Size, Vue sur le Patrimoine
Ahmad MostafaAfter spending six days in MGallery Hotel Sapporo, I can safely say this is not an ordinary hotel. Reception at 5 pm was professional, efficient and friendly. I didn’t have to wait. Well done. Takako and Cindy provided a warm, informative and professional service.
The concierge was helpful and welcoming. Very useful in a freezing outdoor climate - thank you Alex.
My room was as requested, 524. I booked a king room and it met my expectations. The design is lovely. The bathroom is not huge, but is well appointed with a bath and a separate shower. The room is very quiet and I had a very pleasant sleeping experience.
The hotel and my room are in excellent condition, with a high standard of decor and presentation. Clearly recently renovated. The design is first class. It combines a beautiful Japanese style, with classical and traditional designs. The result is very pleasant - Chic!
WiFi worked well. The room airconditioning was a little too hot for me, so I turned it off, and that was fine for me. The two guest’s lifts are fast and worked well over the six floors.
House keeping is also of a high standard as you would expect from a high end Accor hotel. This is especially so in Japan where service is an art form.
I had access to the executive lounge. It was a good experience. It provides a comfortable and cosy atmosphere, and the food quality is nice. The chefs are friendly and caring, thank you James. The lounge staff are first class. Thank you very much to Yokiku, Kaumini and chief Minoru for your attentive and excellent service. I appreciated your kind service.
The only negative I am sorry to say is the occasional noisy foreigners who don’t appreciate the quiet, polite, refined and subtle Japanese culture.
The location is convenient, and is about 15 minutes easy walk from the main Shinkansen station. Being in a built up area there aren’t any views of parks etc, but rather the city landscape. The hotel is 5-10 minutes walk to a variety of wonderful shopping areas.
Additionally, there are major shopping malls in the Shinkansen station area. Nearby, you can find many restaurants that should suit most people’s cuisine, budget and type of food.
Taxies are available at the hotel entrance. Buses and subway stations are nearby and provide access to various parts of the city. There are several attractions within 30-60 minutes of the hotel such as temples, museums and regional attractions. Ms Takako provided excellent suggestions.
To be fair, I read the Hotel’s web reviews. I noticed that the negative comments were from years ago, before the hotel became an Accor hotel two years ago. I noticed most of the more recent reviews are positive.
A special thank you to all the other warm staff for their excellent and polite hospitality. Having experienced hotels in every continent, this one stands out. The service and attention to detail is in a class of its own. Clearly, this is a special Hotel - undoubtedly, due to the hotel’s leadership.
Finally, a heartfelt thank you to the General Manager, Mr Ted Kitahara, and his management team. Mr Ted introduced himself to me by chance. He made me feel very welcome, and was most kind to enlighten me about the hotel’s design and its interesting history. I hope to meet the Japanese architect one day!
Overall, an extremely pleasant and first-class experience. I look forward to visiting again.
Thank you for a wonderful experience.
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Prix par nuit à partir de :354 CAD
Publiée le20 janv. 2026|Chambre supérieure (2 lits, lit d'appoint disponible)
InvitéL'hôtel est excellent, très situé, très confortable et dispose d'un Seicomart (store de convenance) à côté de la porte. Il n'y a qu'une promenade à 5-minute à la gare Sapporo, qui dispose d'un magasin avec beaucoup de repas et d'options commerciales. Très recommandé!
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Prix par nuit à partir de :132 CAD
Publiée le13 avr. 2026
PaatBibeeModern Comfort with Exceptional Service.
We recently stayed at this brand new hotel for 3 nights and was thoroughly impressed. As someone who travels frequently and appreciated good design and hospitality, this property hit all the right notes.
The ambience & Room:
The hotel features a clean and medern design.
My room was a decent size-not too small for 2 people-and perfectly maintained.
ิิิิฺ-Modern amenities including a Nespresso machine and a smart TV with Netflix made our stay very comfortable when snowing outside.
-Attentive and consistent housekeeping. The room was refreshed daily with plenty of drinking water provided.
Service:
The staff here are the true stars. They are genuinely friendly, always greeting us with a smile. They went beyond by help to pre-booking a fixed-rate taxi for our airport transfrer, which made our early morning departure stress-free.
Location and Dining:
While the hotel isn't right in the hustle and bustle of the center area, it is within easy walking distance to everything. The subway is just around the corner but we prefer walking for observation. The surrounding area is packed with great local dining options. Plus, the hotel's own restaurant is quite a great choice for a great dinner.
A Small Note for Improvement:
The only thing I missed was the ability to slightly crack open a window. As someone sensitive to room temperature during sleep (especially in winter), having a bit of fresh air would have made the stay even more perfect.
Verdict: Highly recommended for those who valure cleanliness, modern aesthetics, and top-tier service. We would definitely stay here again next time.
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Prix par nuit à partir de :283 CAD
Publiée le2 mars 2026|Chambre double
MeldoeThe hotel is walking distance to susukino street, 3 min walks away to family mart and some local ramen shop. It’s nearby the clock tower as well. The only downside is if u took the limousine bus from airport, you have to drag ur luggage all the way to the hotel … it is nightmare if is winter time where the road is piled up with snow. Overall the hotel is great just the service is a bit slow and the hotel staff dint even bother to help us to carry the luggage back to the room even they saw us 2 ppl carrying 4 luggage and panting… when we arrive lobby.(or they don’t have the service I’m not sure, for a well known hotel should have). That’s the only downside side
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Prix par nuit à partir de :239 CAD
Publiée le19 fév. 2026|Chambre Standard (2 lits)
Evelyn KowNous avons séjourné 4 nuits à ANA Crowne Plaza Sapporo, qui est un hôtel 4★ bien connu à Sapporo.
Très bonne position
• Proche de la station Sapporo (≈7 –10 min walk)
• Easy access to:
• JR trains
• Transfert aéroport
• Achats et restaurants
La chambre est propre, mais pas grande (très normale pour le Japon) et pratique très typique d'un établissement d'hôtel d'affaires. Il donne une vibe calme, minimaliste! À la fois fiable et sûre.
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Prix par nuit à partir de :120 CAD
Publiée le18 mars 2026
JaniceeL
Room was clean, location is great. Walking distance to few famous spots. Lawson located right beside the hotel. Reception staff is friendly and helpful. Will come back again when I back to sapporo.
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Prix par nuit à partir de :154 CAD
Publiée le14 fév. 2026|Chambre (2 lits, non fumeurs)
xxxOSCAJ'ai séjourné ici pendant quatre nuits durant le Festival de la Neige.
La location est proche de la rue principale de Suskino et très confortable.
Mais je n'ai pas trouvé d'opérations, car la réception était souvent inattendue le matin.
La chambre double était assez convulsive pour deux personnes, ce qui a imposé de la déballer et de la déballer.
Avec seulement trois lave-linge (l'un desquels a été cassé), les installations se sont avérées insuffisantes pour la taille de l'hôtel.
Alors que le petit déjeuner était très varié et n'était pas fatigué, ne mettez pas vos attentes trop élevées pour les bowles de mer « signée »
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Prix par nuit à partir de :150 CAD
Publiée le7 juin 2026
Stella_LLLThe hotel is about a 10-minute walk from Sapporo Station. It's a slightly awkward distance — a bit too close for a taxi but not ideal when carrying luggage.
It is also located in the opposite direction from popular attractions such as APIA and Odori Park.
The room was generally clean & tidy, and the facilities were excellent, including the spa and rooftop observation area. I enjoyed the view from the higher floor. Housekeeping was also good. However, there seemed to be dust in the air, which caused frequent sneezing and a runny nose for one of my family members with allergies. One small suggestion would be to provide two complimentary bottles of water daily rather than replacing toothbrushes every day. The laundry facilities were also quite limited, with only three machines available, so waiting times could be long.
A special mention goes to the FamilyMart G/F, which was very convenient. The staff there were also exceptionally helpful and thoughtful. Despite language barriers, they always made every effort to communicate and assist us with our requests. Overall, a comfortable stay with great facilities and excellent service.
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Prix par nuit à partir de :182 CAD
Publiée le17 janv. 2025|Chambre lits jumeaux standard
旅行大大大好き♡Lors de votre séjour, vous pouvez utiliser gratuitement la source chaude et la piscine !
Cependant, l'emplacement est loin de Sapporo, à 40 minutes en navette. Cependant, je peux passer un moment tranquille... J'apprécierais que vous puissiez augmenter un peu plus le nombre de navettes.
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Prix par nuit à partir de :157 CAD