Hôtels 4 étoiles à Sapporo

Receptionist was unhelpful. Tried using the self check in kiosk three times but was unable to scan my own passport and asked the receptionist (who was not doing anything) to check me in. Was told to use the kiosk again as though I hadn't just tried for the past 3 times, and only then did she tell me that it does not matter even if the passport couldn't be scanned properly. Then why is that even part of the required process? Cotton pads was as thin as a 2 ply tissue, obvious that hotel skimped on quality. Experienced a mild earthquake during my stay and the hotel was swaying quite a bit. Breakfast lacks variety and is nothing memorable. Bed was comfortable however, and room was bigger than the typical Japan hotels. Blanket was linty though, and there were some stains on the carpet on the floor. Wifi is shared throughout the hotel and was quite weak. Had quite a lot of washers and dryers to do laundry efficiently with minimal wait time.

Les chambres sont spacieuses et offrent une vue magnifique. Un comptoir dédié au poulet est également à disposition. Au 16e étage, un salon gratuit propose boissons, café, vins rouge et blanc, saké, bière, noix et en-cas. Les plats japonais et français, servis avec des baguettes, étaient excellents, et le service impeccable.

Room is too small for two people. We cannot even open one of your luggage (28”). The location is really great. Its right in front of Sapporo station. Will book again next time with the bigger room.

Great location convenient to go to Sapporo Station and even walk to Odori, afew convenience stores nearby. Check in was smooth, staffs were nice and friendly, able to store luggage before check in and after check out. This room i booked is spacious enough to open up 2 big luggages and still have enough space to walk. Amenities were great, even have a full skincare set, brand of the skincare and soaps used were DHC, first time use hotel shampoo and conditioner that made my hair so smooth dont even need hair oil 🤣

Nicely renovated hotel. Unfortunately staff are new and surprising not many front desk staff can converse in English.  Breakfast was good with many choices. However, we couldnt eat most of the time as my family has to go for activities early like skiing and local tours. The cafe  staff allows us to start breakfast before the opening time but an English speaking lady with a coat turned up one morning and stopped us from starting breakfast early before the opening time. She was so rude and told us wait till 630 before we can touch the food! I dont see why we cannot start with cereals that was already on display.  I will return to stay as the hotel is new, rooms are large and the onsen is clean and comfortable. There was a gym and laundry facilities too

Si vous voyagez par bus à l'aéroport (¥1,500 par personne), vous pouvez vous rendre à S24 (arrêt de bus à l'aéroport), tournez à gauche dans le coin, marchez par la route vous verrez l'hôtel dans 5 minutes. Tout était bon, personnel, installations, chambre.. impressionnant.

The hotel is about a 10-minute walk from Sapporo Station. It's a slightly awkward distance — a bit too close for a taxi but not ideal when carrying luggage. It is also located in the opposite direction from popular attractions such as APIA and Odori Park. The room was generally clean & tidy, and the facilities were excellent, including the spa and rooftop observation area. I enjoyed the view from the higher floor. Housekeeping was also good. However, there seemed to be dust in the air, which caused frequent sneezing and a runny nose for one of my family members with allergies. One small suggestion would be to provide two complimentary bottles of water daily rather than replacing toothbrushes every day. The laundry facilities were also quite limited, with only three machines available, so waiting times could be long. A special mention goes to the FamilyMart G/F, which was very convenient. The staff there were also exceptionally helpful and thoughtful. Despite language barriers, they always made every effort to communicate and assist us with our requests. Overall, a comfortable stay with great facilities and excellent service.

We stayed for 2 nights, and had a pleasant stay. The hotel is 3 mins walk to Susukino and 5 mins walk to 狸小路 with many convenient stores and restaurants around. The front desk staff helped us to check in with the check in machine and the process was fast. We like the beds and room size, and the free flow of Haskap juice throughout afternoon and evening. The drawbacks are the front desk staff have limited English and didn’t understand our request to have a cleanup in our room as we were sleeping late and missed morning cleanup. The nearest airport shuttle bus stop across from hotel abest Sapporo is 4 blocks away and we have to take a taxi around 950yen with luggages to get there in the slushy snow. There are many Thai tourists in both evenings when we went back to hotel so the hotel is quite popular and crowded. Nevertheless the hotel was able to give us a high floor room away from elevators per our request and we had a quiet room which we appreciate a lot. Will definitely consider staying again given the hotel room is a good price!

The hot springs and buffet are good! Price is very affordable too.. a place where I will come back again to spend a night or two at this onsen town to relax and chill.. winter vibe is great..

La station JR a un transfert gratuit de bus à la gare, 1300 heures de service, 1345 à l'hôtel, le personnel m'a demandé un CI précocement, la vérité est bonne, il y a un parc d'eau, de grandes installations chaudes, le buffet est bon matin et soir, bien que le style soit trop élégant, mais le niveau de nourriture est stable, la neige chatère est vraiment bon! Il y a un groupe japonais, un groupe de Hong Kong, un groupe de Taiwan, un groupe de écoles japonaises, bien qu'il y ait beaucoup de personnes, mais l'hôtel est vaste et le repas buffet est rapide demain et demain. L'hôtel a un sens historique, mais il est bien entretenu dans tous les aspects. Le climat froid le plus traditionnel est prévu pour 25 degrés. La fenêtre ne peut pas être ouverte, et le climat de la maison est chaud ⋯